Nana.io Appliance Repair (NanaHome.com)

Disaster. Do not use. Their communication and scheduling are a nightmare, and if you happen to get "Jessica" when you call in, hang up immediately and go play in traffic instead. Your time will be better spent and more pleasant/productive than dealing with her. In fairness, the tech they sent over (Chris) was very helpful and a much better communicator. Unfortunately, we could not divorce ourselves from the office because a part needed to be ordered to complete the repair. Because the office can't/won't/don't communicate, the part he needed wasn't ordered. I am now left with a non-functioning and partially-dismantled machine, and have to start all over again with another company. This would be a 0-star review except for Chris. I hope he finds a real company to work for soon. He genuinely did his best.