Longoria Moving
About us
We are a full-service professional moving company. We offer many options to help you move! Whether you need someone to move simply a sofa or washer and dryer or you need someone to move your entire 5 bedroom home and packing, we can do it! Longoria Moving specializes in moving pianos and antique furniture. Moving from an apartment, condo, townhouse, house or small office – we’re the professional crew for you. We will move your furniture carefully and quickly to your new destination. Please give us a call today as we're eager to help you make your move. Our friendly and experienced staff will work hard for you by providing amazing customer service with upfront pricing – no surprises or hidden fees on move day! WE PROMISE! Longoria Moving is fully insured for your protection and registered with TXDoT (#006473448C). We promise to ensure prompt and on time arrival and promise to take extra care protecting your valuable furniture. With a passion for customer service and excellence, you won't be disappointed - give Longoria Moving a call to get your free quote. (512) 491-0888
Business highlights
Services we offer
* Full service movers * Deliveries * Antique moving * Piano moving * Full packing service * Disassembly / reassembly * Load / Unload your vehicle ************************ * Apartments * Condos * Houses * Storage unit load / unload
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 6% | ||
| 6% | ||
| 2% | ||
| 2% |
"Dear Member, Thank you for your consideration. Summer, August in particular (30th, Labor Day holiday weekend), is our busiest time where we receive on average up to 80-100 calls a day. I am sorry if we were unable to return your call. Frankly, I wish you would have also emailed or used Angie's List as well to communicate. An answering machine's messages are not tracked or searchable and I cannot locate you nor your message. We always make every effort to return every call and the reply to the hundreds of emails every week even if were fully booked, as a courtesy. We would have loved to earn your business. I wish you would call or email me back as I have neither record of your call nor any way to contact you. I found a listing with your name on the White Pages with a phone numbers ending in x8875, x1547, x4757. I tried calling each of these numbers to reach out and apologize but they were all disconnected. This is my formal apology as I have no other forum or way to reach you. If you would kindly reconsider your review as we did no work for you and were unable to reach out via email or voice message. Your F rating truly hurts our honest, hardworking business and we’d like to have happy customers and clients. Sorry we were unable to connect. Sincerely, Emily"
She offered to come to my home and give me a binding quote. I requested a quote both including and not including the grand piano going to the second floor of my new home.
The quote was indeed binding. No surprises. I chose to have my piano moved by Longoria.
I was very impressed with the professionalism of the 4 men sent to move my things. They were very respectful of my furniture..all of it and did not complain once about getting that piano up a flight of stairs. They were very cautious with all my furniture and my newly painted new home. There was minimal touch-up required in only One room , the room I use as an office which has very large, heavy furniture.
I could not have been more impressed! They arrived on time, worked quickly and efficiently. Not only would I use them again, I have and will continue recommending them to friends. Everyone who sees the grand piano on the second floor wants to know who got it up the stairs!
My apologies to Longoria Moving for not completing this review sooner.
I called them first time yesterday and left detailed message of what I need to move, when and left them my phone# asking to call me back - they never returned my call.
I decided to call them once again, as the reviews were great on Angie's list. So I tried - voice mail again.
Really? Are you so busy you will not return you potential client's phone calls?
Very dissapointed
Update to my review:
Longoria Moving called me today, apologized (what I really appreciated!) for not returning my previous calls and offered to give me a quote. We are moving but not with Longoria Moving this time.
"Dear Member, during the height of our moving company's busiest month, we attempt to return every phone call and email in a timely manner. We also request in our message that if you are unable to reach us and its an urgent matter, that you email as well. Frankly, I do not see an email, but I will check back through the voice messages again and attempt to find yours to call and follow-up personally. We are a professional moving company with great reviews and indeed we are grateful to have so many people call and email each day. On average for our busy season, it is quite common to receive calls every 2 minutes from both of our lines and to receive a hundred emails in a day. We have hired more staff to handle the heavy volume. I wish you would have contacted me through Angie's List or emailed as the phone lines are quite heavy. We appreciated your consideration."
I highly recommend Longoria Moving and they will be the first company I call the next time I move.
But overall they were very professional. Did a great job moving the desk without scratching my hardwood floors.
I would definitely recommend this company - I called them the day before in the afternoon and by the next morning I had the crew out to do the job - where do you get that type of service.
"Member, we appreciated your feedback as we have discussed your situation with our crew to grow from your experience. For every customer, we strive to provide excellent customer service all throughout the move. Like our guarantee, we promise to try to resolve any incidents in a fair and timely manner. We attempt to go above and beyond our license liability if something does go wrong. Thank you for your business. Sincerely, Emily and Daniel Longoria"
They called the day before and confirmed everything. As promised, I got a call about 30 minutes before and the movers showed up. We were taping up the boxes and they moved the bigger things while we finished up. They were very pleasant and accommodating. On arrival at the new apartment they arranged/placed things per our request. The finished in just under 2 hours and so the quote held true. Nothing was damaged and they took very good care of all the things that they moved.
I would go with them again in a heart beat.
"Member, We appreciated your business at the beginning of this year. I have personally read the file and didn't see any notes about damages or misplaced items. Clearly we are human however, I wish we could have had the chance to fix any mistake as there were no claims or notifications about your displeasure of your move or broken/misplaced items. We would have been happy to help. Emily and Daniel Longoria Owners For every customer, we strive to provide excellent service."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
10515 Robinwood Cir., Austin, TX 78758
Get our Angi-powered app
