Dash Heating & Air Conditioning Co

Dash has taken over as our "go to" service provider for HVAC. Jeannette is the best scheduler we have ever worked with. She is honest about when service will occur and they have been unfailingly punctual. Their service techs are professional and personable. They are honest and accurate in their assessments of needs and time required to perform service. While their cost may be in the higher range, it is simply a matter of getting what you pay for. We will be using them for all of our future needs after noting a fall off in service from our previous choice after a change in ownership.

They were quick to set up an appointment and worked around our schedule. The service guy was on-time, polite and worked quickly. Everything was done well and made sure everything worked before they left.

They are quick. It is nice that when I had to call them back they send the same guy who came out and still remember what we did previously it made it a lot easier to bring him up to speed.

The service person was very knowledgeable and I felt comfortable with his appraisal of the needed work. I also felt completely comfortable having him in my home.

See above

Good experience...They charged me by the hour + parts, supplies (freon)...Pricey but professional and seemingly dependable.

The service tech was friendly and professional. He was able to diagnose the issue right away and did not try to talk me into work I obviously did not need. Nor did he take an excessively long time to perform the work required. Overall a very good experience and I will call on them again.

Dave arrived on time and spent five hours doing the upgrades and installing the lightbulbs. He had all the parts and equipment needed to do the job, and was professional as well as friendly. We'd definitely use Dash again.

Fantastic! David was incredibly friendly and did a great job. Can't recommend highly enough. The heat was back on fast and David was easy-going and great to talk to in the meantime. If you find yourself without heat or AC, you won't regret calling Dash! They are the best!!

His personality really shines through and his easy demeanor and intelligent stories really make us confident in calling him again.

Excellently. The inspection (inside and outside units) went OK, the same as with previous companies. However, Dash really stood out when David showed me different sources of noise in the outside unit, explained what was and wasn't possible to fix, and reduced some noise by adjustments and by jury-rigging some planks under the unit. It still makes some noise, but less than it did before, and I understand way better what's going on.

I have used Dash for the past 7 years and have always been so pleased with their service. David is so passionate about A/Cs - I want that in a guy working on my A/Cs! Further, he is professional, punctual, and I believe truly interested in insuring his customers are aware of their various options before they make any big decisions, such as compressor replacement.

When you get good service and integrity, you stay with a company. We *heart* David and Dash!

Excellent

My overall experience was great. He cleaned up after himself and did a great job.

We called Dash due to some issues we were having with poor air flow through our ducts. It was the first real cold snap of winter, so they were utterly swamped with customers with heating problems. In this situation, a lot of businesses would make an appointment that they couldn't possibly keep, just to get the customer on the hook. Dash didn't act that way. Instead, they suggested the name of another HVAC company who they trust and who they thought might be able to fit me in.

As it happened, Dash had a technician free up before I made an appointment with anybody else. I was very impressed with the way they had done business up to that point, so we went with them. Their technician took a look at our furnace and found that the burner was getting pretty rusted out. He identified several other parts that were in poor condition (this is not a shock - the furnace was 20+ years old). Given all of that, we decided to replace the furnace.

Dash made an effort to fit us in, even though they were really busy. Dan even worked late on a Friday night to get the job done so that we didn't have to go the weekend without heat. They were friendly and professional at every turn, and they did good work. Dan came back several days after the installation to check on the new system and make sure everything was working well (it was). The job came in at exactly what they had estimated, with no gotchas, surprises, or attempted up-sells.

In summary: they were professional, friendly and did good work. They showed up when they said they would. They went out of their way to get the work quickly and efficiently. We will do business with them again.

Don't know. They never came out.

David and Jeanette are very nice people to work with and I felt from the start that the job was in very competent hands. David ran a number of checks to figure out what had happened, and eventually determined that the blower motor had burned out up in the attic. He noticed that the ducts were sort of jury rigged and could easily slip apart, causing fumes to build up in the attic, so he fixed that, too. Refrigerant was added to cool the house more efficiently.

They were very busy but managed to fit me in the day I called, and when the motor came in, they could not get to me on Friday so they came out before 7 AM on Saturday. David was here for 3 hours getting everything fixed up. He is really good at explaining what he's doing and what it entails for the AC system. He's super honest and helpful, and totally won my trust. What's more, he has a passion for what he does and for helping people out. He won't cut corners, and he'll tell you that up front. He's had to do too much fixing up of shoddy workmanship from other technicians.

Excellent.

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They were very good and had quick response. I will use them again in the future.

This was just an amazing experience! My own plumber was out of town and I used Angie's List to find someone who could help us with my bedroom/office unit. Dash is an amazing company with amazing people. They came over the same day and were very professional, friendly, clean and clearly skilled and accomplished experts who showed me what was wrong, what could wait and what needed to be replaced now. I have since used them again and had the same reaction. I always thought I had a great AC tech but now i am a Dash customer!

Air conditioner failed. Dash came out the next morning and fixed the problem and thoroughly checked the unit. Very responsive and friendly.

See information above.

When our normally trouble-free a/c stopped cooling in the middle of the night, we feared the worst -- heading into the weekend with more 100+ degree blazing heat and no a/c. Based on Angie's List recommendations I called Dash A/C and Heating; and Jeanette was able to work us into their already full schedule. When Bryant arrived a few hours later, the inside temp was already 93 and rising. He diagnosed the problem as a bad capacitor and had our a/c unit operating within an hour. Not only that, but in spite of his tight schedule and the heat, he took the time to clean the condenser coils and blow out the condensation drain lines. Oh, in closing I should add that Jeanette called later to follow up and make sure the work was complete and we were satisfied.

Bryant was 5 minutes early, very polite, and very efficient with his time. We are very pleased with his thoroughness and that he got right down to business as soon as he arrived.