"Good Morning Mr. [Member Name Removed], it’s unfortunate you didn’t have the most pleasant experience with Brents Tree Service. After speaking with my Sales Representative, I learned that he attempted to make phone contact with you, several times , prior to arriving to your residence. Upon arrival, he knocked on your door and was met with the same results, no contact. My representative walked your property and made detailed notes. He left, having never met you. About 45 minutes later, you contacted my representative and admitted you were asleep at the time of his visit. My representative went over his detailed notes and provided a verbal quote. Now that you have a quote, would you like to move forward with the process? Let us know. Thank you and have a good day."

"Thank you, for allowing Brents Tree Service , the privilege to help you with your tree needs. It was our pleasure and we will be ready for your tree trimming/removal project."

"Good Morning, please grade our company on services provided. You DID NOT meet with my Estimator to get a quote, but you did get a STARTING Price for any job we do, via a phone call. We DID NOT perform any work for you, so your assumption of an insincere and lackluster attitude toward Oak Wilt is unfounded. We take the threat of Oak Wilt very seriously. WE DO PAINT our fresh cuts, shortly after cutting and our tools are repeatedly disinfected. So before passing judgement on our company, allow us to perform the work first. Thank You."

"Mr. [Member Name Removed], thank you for your input and we apologize for any inconvenience you may have suffered. Your comment will help us do a better job for all our customers. Brents Tree Service will always try to provide the best customer service and experience possible. You are a valued customer and we would love the opportunity, to exceed your expectations, on the next job. We are happy the service provided met your requests. We will go above and beyond, to dissolve any miscommunications, in the future."

"Thank you for choosing Brents Tree Service and your kind words! It only encourages us to perform at peak levels. Providing excellent customer service is something we strive to achieve on every job and with every department within our company. We are ready and waiting for your next project."

"Thank you for choosing Brents Tree Service. We know know we exist in a highly competitive industry. Its because of that, is why we strive to meet and exceed your expectations. We are ready and waiting for your next project."

"It was our pleasure to provide you with our services. Compliments, like yours, is the reason why we strive to give the best costumer service possible. Thank you again for your kind words and we are ready and waiting for your next project."

"It was our pleasure to perform your tree servicing needs. We are always willing to work with our customers on ALL levels. Working with the costumer's schedule and giving payment options is something we always offer, to make the transaction more manageable. We thank you for choosing Brents Tree Service and will be ready for your next tree trimming project."

"Thank you for your kind words. The crews work hard and are very skilled at pruning the trees. Here at, Brents Tree Service, we are one big team. Looking professional and working with professional equipment promotes professional behavior. Compliments like yours, just confirms the decisions made to provide uniforms and proper equipment. we are happy that you are happy with the end results. We are willing and ready for the next time you call for service."

"Thank you [Member Name Removed] for the opportunity to service your trees. We are happy to hear that you’re pleased, with our promptness, to provide your quote in such a short time frame. We strive to provide the best customer service and attention to every detail throughout the job process. We are waiting and prepared to handle your future tree needs."

"[Member Name Removed], thank you for kind words. This is exactly what I can bring to our company meetings. It’s great knowing that you are extremely satisfied with our efforts. From the sales representative to the price and the service crew. This is what Brents Tree Service is all about! We really appreciate your patronage and look forward to providing our services in the future."

"[Member Name Removed], thank you for words of extreme satisfaction. It’s great to hear that the we exceeded your expectations to what your job required. The crews pride themselves with promptness, efficiency and cleanliness. This is the type of review I will definitely bring the attention of our hard working crews. Thank you again and we are excited to provide our services in the future."

"[Member Name Removed], it’s a privilege and pleasure to address your tree needs. We appreciate your comments of appeasement and are ready, willing and waiting to take care of your trees in the future."

"Thank you for your kind words. We are pleased to hear that you’re extremely satisfied. We take pride in our work and strive for excellence! We will be here ready and waiting for your next tree service."

"We appreciate your loyalty as a valued customer! We will forever strive to exceed your expectations. It’s the “little things” that matter most! Thank you for CHOOSING Brents Tree Service!"

"Thank you for choosing Brents Tree Service. It was our pleasure to work for you. We love hearing how professional, polite and clean our crews are! We will ready for your next tree trimming project."

"Thank you so much Mr. [Member Name Removed] for your wonderful review! I will share your review with our crew and let them all know about the great job they did. We have some of the best hard working guys around rain or shine! Thank you from Brent's Tree Service and we look forward to working with you again in the future!"

"Thank you so much Mr. [Member Name Removed]. We hope to have the opportunity to provide our tree service to you again in the future!"

"[Member Name Removed], I am sorry that we could not provide the stump grind as you wanted. We do use 3rd party services. We use them because very few of our jobs require stump grinding so we are able to offer the services at a reduced rate. Unfortunately we made the decision not to grind the stump for fear it could cause damage that would get expensive. We would be happy to discuss other options to help make the exposed stump less noticeable. Please fell free to call me directly to discuss options. Ed Brand General Manager 512-310-8789"