Bond's Televison & Electronics Inc

terrific.  They were prompt, fixed the problem immediately.  Helped with the paperwork.  I was impressed.

unknown

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I brought my TV in their store to get it fixed.  I was impressed with how pleasant everyone was with me. It was an older TV set, but it still worked, sort of.  Anyway, this is a family run business, and they also have the real old sets there, I mean vintage.  So if you are needing a retro TV this is the place to go.  They also had the newer flat screen tv's for sale.   It turns out that they were not able to fix my set entirely, but they were able to make it run better. I use it in a spare bedroom so it did not have to be perfect. I can't believe how honest they were about the work they did or did not do. They did not charge me anything extra either for the repair that was done.  I was not able to pick the TV up for a couple of weeks. The store did not charge me for storage and did not give me  grief when I came in to pick up the set without the ticket. I met the owner and the son.  I was informed that if I wanted a new tv they would put some of the credit of the $75.00 initial look at and repair charge to a new TV or a pre-owned TV.  As I was redecorating in the living room, I seriously considered it. Then I discover they do home theaters etc.  So I arranged for the guys to come out and see the place and what would work best. I mentioned the sound system we currently used, he said he could work with it, so I set a time for him to come out.  What I liked about this provider was the personalized attention we got. I have used other big box stores installation services before, but these people know their products and what they are doing. I highly recommend them.

Their response was pretty quick. The waived the service call fee because they were so close to me.

The first time they had our TV, they had it for a month. Any time we'd call re the status, they were unable to find out paperwork (Huh? What TV?). They also gave us conflicting reports from call to call. They never returned phone calls. Our set has the same problem it had before they started with it, but now it's out of warranty.