Bartlett Tree Experts

5.0(
87
)

About us

Bartlett Tree Experts has been providing scientific tree care since 1907. A 3rd generation, family owned business, our mission is the maintenance and care of the health and beauty of trees and shrubs. We are an international organization, with offices in Canada, England and Ireland. Our Research Laboratories advises us about the latest technological advances in arboriculture and assists our arborists with training updates. The laboratory networks with professionals at universities, government agencies, and allied industry groups. This enables us to provide state-of-the art procedures and techniques to our clients. Our arborists consult with other professionals for common projects and community interests. Our unique position in the green industry helps us further arboriculture as a science and a profession. TCIA Accredited, ISA Member, TCIA Member. Additional DBA- Bartlett Tree Experts. Additional contact name- Robert Bartett, John Worrell & Betty H. Additional phone number - (512) 539-0022.

Business highlights

Emergency services offered
118 years of experience

Services we offer

Commercial & residential cabling, bracing, drought, fertilization, insect & disease management, inventory, lightning protection, plant analysis & diagnostics, pruning, removal & structure evaluation., storm damage, tree inspections

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.087 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%
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Showing 26-50 of 87 reviews
Ben F.
Mar 2014
5.0
Yes, I recommend this pro
They did a real good job. They did what they said they were going to do, and they were pretty responsive. Their price was within the original estimates.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look to working with your neighbors."

Lori K.
Mar 2014
5.0
Yes, I recommend this pro
On time and professional.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look to working with your neighbors. Thanks for the referral."

CATHERINE C.
Feb 2014
5.0
I was thoroughly impressed with their expertise and high quality responsiveness and quick remediation. Bartlett's is a company of true Arborists, not tree choppers. They know their business and they are humble, gracious and extremely respectful of their clientele. They have saved my trees from death, and keeping our yard beautiful with the shade of healthy trees. I am extremely grateful for Angie's List leading me to them and I highly recommend them for the most discriminating tree lovers!!! You GET what you Pay for with Bartletts.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. Thanks for the great review. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Patricia G.
Feb 2014
5.0
Yes, I recommend this pro
$3,200
.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Teresa B.
Jan 2014
5.0
$6,000
They were asking too much, so, we have not used them. He was extremely professional and thorough. They turned around the quote very quickly.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look to working with your neighbors. Thanks for the referral."

Janet M.
Jan 2014
5.0
Yes, I recommend this pro
Okay, I've used Bartlett Tree Experts before. In fact, before I bought this house those are people that I called out as expert because I have a small house that it has 15 live oak trees that are really big and I called them out ahead of time to say because I think it’s part of the property value and I had a very pleasant experience and then several years ago after buying the house I had them come out and do some trimming which was good.  It’s kinda costly but when I have them come back out this time their bid was actually lower than the other two people and I did have them do the trimming.  I think they know their business and they give you reasonable value.  If trees are significant part of the deal versus just a tree thing if you want an arborist then I have no qualm about recommending Barlett's.  I don't work for him.  I experience this repeatedly and I'm telling the truth.
Response from Bartlett Tree Experts

"Company Response: Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Victor T.
Jan 2014
5.0
Yes, I recommend this pro
$195
I hired them after reading their reviews on Angie's List. The representative who I dealt with initially was really easy to work with and had great customer service. Everything she said they would do, they did. The cost was more than realistic for the work that they did. They cleaned everything up very well. They did an excellent job with the work and I was very pleased with the company. I would absolutely recommend them and would use them again.
Response from Bartlett Tree Experts

"Company Response: Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Ed H.
Jan 2014
5.0
Yes, I recommend this pro
$13,000
I have used their services about six times over the course of four years. The work was great. They are an ethical and top of the line company. They do the work that they say they are going to do and they usually do more.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!"

LARRY R.
Jan 2014
5.0
They are a good company. The owner even came out to speak to our garden club. They are competitive in price and were very professional. They arrived on time and cleaned up well after the job was complete. We were pleased with their service.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!"

David B.
Jan 2014
5.0
Yes, I recommend this pro
We have just used their services once and had the evaluation. They were punctual and arrived on time. We had Mr. Kinslow, their arborist, come out and he was very professional.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Douglas M.
Dec 2013
5.0
Yes, I recommend this pro
$1,000
When Bartlett's makes an appointment to meet with you, they will be there and on time.  The aborists are polite, professional and explain what they see happening in detail.  The estimate was broken down by individual project so I could accept all or part of the work recommended.
When they did work for me previously, they did everything I asked for and more.  They were very thorough in the clean up after they trimmed the trees.
Previously they save a dying oak by fertilizing, trimming and increasing the amount of water to the tree.  I can't thank them enough.
Response from Bartlett Tree Experts

"Thank you so much for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!"

Richard J.
Dec 2013
5.0
Yes, I recommend this pro
$400
Trimmed trees bAck from roof and fences
Response from Bartlett Tree Experts

"Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future. Happy New Year!"

Sheila A.
Dec 2013
5.0
Yes, I recommend this pro
They gave a very good price, & were very flexible with additional limbs we needed removed.  They also removed a great deal of debris and several stumps that we had pulled.  we would highly recommend.
Response from Bartlett Tree Experts

"Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Gerald K.
Oct 2013
5.0
Yes, I recommend this pro
$105
Was not at home when completed, and was delayed by weather, so the only way I remembered the service was when there was no longer any "aphid residue" all over my cars.
Nick was very responsive and knew what the issue was, and even said should only need one spraying since so late in the season.  Was impressed with honest assesment and no try to up-sell.
Response from Bartlett Tree Experts

"Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at everything that we do. We look forward to working with you in the near future."

Matt S.
Sep 2013
2.0
$412
I have used Bartlett in the past with success but this last time did not go well.  They were hired to trim dead branches from some Oak trees.  I also asked if they could reduce the height of a tree blocking one of my windows.  I asked them to call me before they arrive so I can be at the house to show the workers what to do.  
I took the day off work to be sure to be home for the scheduled work.  But on the afternoon on the date they were to arrive, I called to check their status since I hadn't heard from them, and they informed me they were running late and couldn't make it, so we rescheduled for the next week.  On the morning of the new scheduled day, I met with the arborist and reviewed the work to be done.  He mentioned some trees were to be "topped" and I immediately said NO don't do this.  I reiterated to call me before the workers arrive so I can come home from work to show them exactly what to do.  He said it would be no problem and jotted down the note.
Later in the day I got a phone call from the arborist that the workers had shown up to the house and started working without either myself or the arborist there!  I frantically rushed home to try and stop them, but unfortunately the damage was already done -- they had cut the wrong trees.  I have no idea how they decided which trees to cut (their "victims"), nobody was there to show them what to do, so they must have guessed at random and started cutting.  It is absurd to think how easily they are willing to permanently destroy old trees that took many years to mature and grow into what they are.  And they ruined them in mere minutes.  
Now I have damaged trees that look absolutely ridiculous (if you are not familiar with this practice, look up topping on google... it should be illegal to do that to a perfectly healthy tree)!  It is Bartlett's mismanagement of the crew that caused this mess, but unfortunately it is me as homeowner who has to deal with the ramifications for the next 10-20 years.  I would never hire them again... They can't be trusted.
Response from Bartlett Tree Experts

"We apologize for your bad experience with our company. I do agree that there were some communication problems with your job. I appreciate your feedback and we have implemented a new crew/arborist communication policy to help prevent this from happening again. I do take exception to the comment that we “top” trees. At no time during our visit was the notion of topping trees discussed. Bartlett is a professional company that adheres to all ANSI A300 pruning standards, and “topping” is not accepted practice. Vista pruning and proper reduction cuts are always followed according to the standards."

Jay J.
Aug 2013
5.0
Yes, I recommend this pro
$1,000
Professional- No other service close-  We have tried to utilize other services that may have been a little cheaper, but Bartletts always provides peace of mind when dealing with our trees-  Bartletts is always great- Nick at Bartlett always spends time to be sure you understand exactly what will be done & why.  My spouse always feels like she has received a great value from Bartlett-  Other tree services that we have tried to get prices from  made her feel like she was asking too many quetions-  We always have come back to Bartletts-  We have used them 3 times for pruning & tree removal.
Pamela R.
Aug 2013
5.0
Yes, I recommend this pro
$300
Trees fertilized as scheduled and they look great.
Response from Bartlett Tree Experts

"Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at all that we do. We look forward to working with you in the near future."

Tiffany M.
Aug 2013
5.0
Yes, I recommend this pro
The arrived at exactly the time we were given.  He was informative and kind and helpful.  I was assuaged of all my worries about our tree.  All in all I was quite happy with the service.  I would definitely have wanted them to treat the tree had there been any issues.  Fortunately for us there were not.
Response from Bartlett Tree Experts

"Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at all that we do. We look forward to working with you in the near future."

Joe I.
Aug 2013
5.0
Yes, I recommend this pro
$500
It went great.  All cuttings were done as we expected.  The cuts were sealed and the cleanup was complete and perfect.  The crew was great and very professional.
Response from Bartlett Tree Experts

"Thank you for taking time to post about your experience with Bartlett. We strive to do the best at all that we do. We look forward to working with you in the near future."

Robert M.
Jun 2013
5.0
Yes, I recommend this pro
unknown
Response from Bartlett Tree Experts

"Company Response: Thank you for taking time to post about your experience with Bartlett. We strive to do the best at all that we do. We look forward to working with you in the near future."

Catherine P.
Jun 2013
5.0
Yes, I recommend this pro
Matthew was extremely professional and spent considerable time with us explaining some issues about trees on our property, but he never came across as giving us a "sales pitch".
Patrick C.
May 2013
5.0
Yes, I recommend this pro
$1,000
I thought they were excellent.
Jennie P.
May 2013
5.0
Yes, I recommend this pro
$1,140
We chose Bartlett Tree Service based on the company's expertise and Angie's List ratings to handle some initial cleanup for the house we bought recently, which has a largely un-managed yard that needs a lot of work - to be completed in phases.  The first issue was to remove some dead trees (one of which was a potential hazard to cars on the street, and one which had fallen on the garage). The second issue was to prune the trees close to the house where branches were too close to the roof, allowing easy access for rodents, and potential hazards during storms, etc.
Nick, the rep who came out to estimate the work, was very knowledgeable, professional and friendly. We walked around the property and discussed the long and short term plans for the landscaping, and Nick was good enough to provide an estimate that including a range of options, so that we could pick which items to move forward with while having an idea of the cost of future work.  He suggested the removal of a third tree, to encourage proper future growth of surrounding trees, and he also offered some recommendations in terms of what might grow well in terms of the soil and landscape that we're dealing with.
The crew was friendly, but did not communicate much with me during the job - rather Nick described the work to them, left them to do it, and then returned to walk around with me. The work was accomplished according to the estimate, and although the price seems a little high now that we've had some other yard work done, we're happy with the work that was done.
Response from Bartlett Tree Experts

"Thank you for taking the time to write a post about your positive experience with Bartlett. We appreciate all comments to help us maintain a high level of customer satisfaction. We look forward to working with you in the near future."

Janet J.
May 2013
5.0
Yes, I recommend this pro
$1,400
They were real straight shooters. They didn't promise anything they couldn't deliver. They were very helpful and I have had them come out other times to checkup on things. I would highly recommend them.
Response from Bartlett Tree Experts

"Thank you for taking the time to write a post about your positive experience with Bartlett. We appreciate all comments to help us maintain a high level of customer satisfaction. We look forward to working with you in the near future."

Anita T.
Apr 2013
5.0
Yes, I recommend this pro
$2,600
Steve Austin from the San Marcos office came to my home to inspect my sick tree and give me an
estimate for removal.It was quite a large Ash tree and I thought the estimate was a little high, BUT
after I saw all the work these guys did, it turned out to be money well spent. They were on time,
very concerned about not damaging my landscape, moved all my potted plants then replaced them,
and cleaned up every bit. They even moved a birds nest w/baby birds to another tree. I love these
guys!
Response from Bartlett Tree Experts

"Thank you for taking the time to post about your positive experience with Bartlett. We value each and every comment as a learning experience so we can be the best at what we do. We look forward to working with you in the near future."

Showing 26-50 of 87

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FAQ

Bartlett Tree Experts is currently rated 5.0 overall out of 5.
Bartlett Tree Experts accepts the following forms of payment: CreditCard
Yes, Bartlett Tree Experts offers free project estimates.
No, Bartlett Tree Experts does not offer eco-friendly accreditations.
No, Bartlett Tree Experts does not offer a senior discount.
Yes, Bartlett Tree Experts offers emergency services.
No, Bartlett Tree Experts does not offer warranties.

Contact Information

2403 Howard Ln, Austin, TX 78728

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