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Austin Gutterman Inc

Founded 1984 • With Angi since June 2006

4.8

(146) Verified Reviews

Business Details

Phone Number

Address

12229 Roxie Dr

Austin, TX 78729

Description

Central Texas' oldest, largest, most trusted, most awarded, and most referred gutter company. Family Owned and Operated since 1984. Honored as a Finalist in the 2011 and 2012 Greater Austin Business Awards, Customer Service category. Our employees are fully insured, with full background checks and drug testing -- no day laborers or sub-contractors. We offer financing through Wells Fargo for qualified customers. The majority of our employees have been with our company for MORE THAN 10 YEARS, and many have been with us for 15 or 20 years. You can't find a more professional and experienced team anywhere in the Central Texas area. Let us include you in our list of over 60,000 satisfied customers! Remember ... In Central Texas there's only ONE gutterman ... Austin Gutterman!!!...

Verified Reviews

A few reviews for this pro...
5.0

11/17/2020


Celia M.

They did good work, were reasonable, and were real nice. I would highly recommend them and I would definitely hire them again.

Description of Work
They put some gutters on my home.

Category gutter repair

5.0

07/31/2019


James P.

5 amazing ⭐️ ⭐️⭐️⭐️⭐️ We hired Austin Gutterman (AG) to do a very tricky instillation. We have flooding issues in our backyard and needed very tricky water flow to occur. A number of other companies well ranked on Angie’s List said they couldn’t help given the tricky nature but one referred us to AG since he previously worked there. He said they were the only company capable of doing the gutter work. He was right and AG did amazing work!! First love both Jeff Leslie who originally quoted the job and Ray English who oversaw its implementation. It required a unique custom gutter to be made so the flow would pass above the storm door without a decline in elevation. They also installed commercial box gutters across the entire back to take the massive water flow. The photos don’t show just how exact their craftsmanship is. We had two diverters added on each side in the event we need the water off the back massive roof to water 55 foot trees, or send it through the fence to prevent flooding. The instillation crew was one of their best and were amazing too. They were equally conscientious and showed up at 7:20 am and left at 4:00 pm, working hard the entire time. I cannot express how 100% pleased I was and I am picky. If you have a tricky drainage issue have them come assess your situation. Because we needed their top crew it took several weeks to be installed but they were worth the wait! This is a great time to get quite with rains stopped for a while. Rain is not the friend of gutter instillation. If you have an easy gutter job still consider looking at them. Again the craftsmanship of the work was impressive. For higher homes they are worth getting a quote. They do a lot of top properties in Austin.

Description of Work
We had really tricky gutter issue and they were the only one capable of handling it.

Category gutter repair

Service Provider Response

Thank you so much for such a glowing review. We are thrilled when we get a referral from other gutter companies, knowing that we can custom build just about anything. We are also glad to see that you noticed our craftsmanship. We take a lot of pride in what we do and all the little things that make us different than other companies. Thank you for the opportunity, we're glad to have you as a happy customer. Sincerely, Bobby Frazier
5.0

04/22/2019


Donald M.

Project was started in mid December. Initial meeting for estimate was quick and completed the next week. After accepting the work proposal, there was some delay in responding (~one week). Eventually, I heard back and was sent an installation date (approx. 6-8 weeks later). Installation week came and went with no indication of rescheduling. After emailing them regarding non-response, work was reschedule for week after original date. After this, work was completed timely and quickly. While I was not pleased with the lack of communication regarding work dates and slowness in responding to my emails (sometimes taking two or more days), the work was phenomenal and results spectacular. I have done a fair amount of wood work, and have attempted to hang gutters. I understand the difficulties. The work they provided could only be executed by a team that does this professionally. Despite the communication and scheduling issues this is reason enough to rehire them.

Description of Work
100-120 ft. newly installed gutters with Leaf Lock. Addition of leaf screen on existing gutters

Category gutter repair

Service Provider Response

Thank you for such a great review! I'm glad that you received and noticed our great craftsmanship and also noticed the difference in our quality of work. My apologies that we seamed to have dropped the ball a bit on fast responsiveness. We are always striving to get better and are appreciative to customers like you for letting us know where to improve. If you should ever need us in the future, please just give us a call. Sincerely, Bobby Frazier
5.0

11/02/2018


Cindy C.

Very professional in working with me to get the products I wanted, needed and could afford. Very responsive to emails expressing concerns. All changes were documented and approved. Final product looks better than expected!

Description of Work
New gutter installation; new downspouts for existing front gutters.

Category gutter repair

Service Provider Response

Thank you so much for the great review. It makes all of us at Austin Gutterman happy to know that we achieved our goal of customer satisfaction. We are confidant you will be happy for many years to come. Sincerely, Bobby Frazier
5.0

02/07/2018


Allister C.

I spoke with Bobby about 2 years ago about getting gutters. I mentioned that I needed to get gutters and paint my house. Bobby told me to get my house painted first. He mailed me information about gutters for my research to help when I'm ready to get gutters. I really appreciated his goal to develop a business relationship vs. making a quick profit. Fast forward 2 years - house is painted, and now I'm looking for gutters again. I call on Austin Gutterman and another vendor for bids (doing my research). Their representative Jeff arrives one time and takes some measurements and sketches the proposal. He sits down and explains the different products that they offer - the pros / the cons. He had samples so I could see it and understand how everything was assembled. I received no pressure whatsoever. He emailed me quotes for different configurations I was considering. I had further questions about his design decisions (i.e. number of downspouts) - he explained to me the reasoning and the spacing of the design. I was satisfied that he had done the math to design an appropriate system. About a week passes while I do a bit more research. I had second thoughts about which style to choose, and he accommodated me by sending pictures of interior and exterior corners of the gutters. We tweaked the design a bit, and I was ready to get a gutter system for my property (6in snaplock gutters - does not touch the house fascia). Installation day - WOW! The guys that came out (I feel awful for not remembering their names), were quick, professional, and did a fantastic job. When I saw the finished product, I was actually surprised how great they looked. Mentally I was thinking...it's just gutters, but the end result looked fantastic and blended in nicely. (Unfortunately, the leaf covers were on backorder, so they had to come back out to finish the installation, but I did not have to be present for that phase. - If I were to be picky, that'd be my only minus.) After the installation, I received a call from Jeff about any concerns (of which I had none) and he left it open should I ever need to contact them, to please do so. A few days later I received a handwritten thank you note for purchasing my gutters from Austin Gutterman (I do appreciate the professionalism and traditional style thank you note, i.e. not just a text/email.) All in all, it was a very positive experience for me. I ultimately chose them for their product and secondly for their professionalism (FYI, they were not the cheapest of my bids, but the price difference was about 200 bucks). I learned afterwards that Bobby is the owner. I'm pleased to see that his level of professionalism pervades through the rest of his company. I could not have been more satisfied with the process and end results.

Description of Work
My house did not have gutters - Austin Gutterman installed gutters around the perimeter of my roofline.

Category gutter repair

Service Provider Response

Thank you so much for taking the time to write such a great review. Our job from day one is to inform our customers so they can make a proper decision and to always treat them right. As you are well aware after meeting with Jeff, a lot more goes into a proper installation than you can see from the ground and our installers are the best in the business. This is what sets us apart and I'm so glad we could please you. It has been a pleasure serving you. My best regards Bobby Frazier, Owner
5.0

09/05/2017


Jason H.

I had them to come out and take a look but I didn't have them to do any work. They did give me an estimate. We were just trying to get some estimates. It did not have anything to do with them in particular. He did walk us through the various options and uniqueness they offered. He explained a lot of things and gave a lot of information which was very useful. If we decide to get the work done. We will probably look at them.

Description of Work
They provided and estimate on my gutters.

Category gutter repair

Service Provider Response

[Member Name Removed], Thank you, we are certainly appreciate your review.
5.0

07/23/2017


Ken W.

They actually came out before the promised date, which pleased us. The work went smoothly and the color of the gutters matched the paint exactly.

Description of Work
They installed gutters around the house, complete with downspouts and concrete splash pads.

Category gutter repair

Service Provider Response

Thank you and I am happy to know that you are completely satisfied! We certainly appreciate your business.
5.0

05/30/2017


Claire D.

Austin Gutterman did a great job! I would definitely use them again

Description of Work
Replaced gutters and downspouts

Category gutter repair

Service Provider Response

We are certainly appreciate your business! Thank you for taking the time to post a review.
5.0

05/04/2017


Paul M.

Bob came out to the house and described to us exactly what they would do and showed us the materials that they use. There was no high pressure sales pitch. Their installer Joshua arrived on time and he did an excellent job of installing the gutters. I could not have asked for a better experience and would hire Austin Gutterman again without hesitation.

Description of Work
We decided to replace the 25 year old gutters on our single story house with new gutters and add leaf guards to a section that was always clogged with debris.

Category gutter repair

Service Provider Response

Thank you so much for letting us know about your experience! I will also let Joshua know how you felt about his workmanship.
5.0

04/28/2017


Andrew B.

They came out and did a service call. They re-sloped the gutters. There was no charge. They were even 30 minutes early for the appointment. Very courteous. When we originally got the gutters in 2010, they had a the best combination of bid price and quality of what they were going to install.

Description of Work
We had a service call on gutters that were installed originally in 2010. They were retaining water, possibly because the house shifted.

Category gutter repair

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Warranties
    Yes

    Services Offered

    Seamless and custom rain gutters. Leaf Protection. Rain collection.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Austin Gutterman Inc

    How is Austin Gutterman Inc overall rated?

    Austin Gutterman Inc is currently rated 4.8 overall out of 5.

    What days are Austin Gutterman Inc open?

    Austin Gutterman Inc is open:

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Austin Gutterman Inc provide

    Austin Gutterman Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does Austin Gutterman Inc offer free estimates?

    Yes, Austin Gutterman Inc offers free project estimates.

    Does Austin Gutterman Inc offer eco-friendly accreditations?

    No, Austin Gutterman Inc does not offer eco-friendly accreditations.

    Are warranties offered by Austin Gutterman Inc?

    Yes, Austin Gutterman Inc offers warranties.

    What services does Austin Gutterman Inc offer?

    Austin Gutterman Inc offers the following services: Seamless and custom rain gutters. Leaf Protection. Rain collection.