ARS/ Rescue Rooter Austin

heating & cooling contractor

About us

Nights, weekends, even on holidays, our customer service representatives can schedule an air conditioning or plumbing appointment when it's convenient for you? Or dispatch one of our emergency technicians to your home as soon as they are available. Our specialists provide up-front estimates before starting work, and all of the work we do is backed by our ARS/Rescue Rooter Exceptional Service Guarantee.

Business highlights

34 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.772 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 1-25 of 72 reviews

Sathish S.
12/2024
0.5
Tried to install a much lower rated system that the one that was contracted for. Finally cancelled the contract and moved on with another contractor

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Thomas B.
11/2024
5.0
Top notch, with photos and explanations of problem areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


ray b.
11/2024
5.0
Perfect!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$11,000

Rita A.
11/2024
5.0
Jeremy has excellent skills, knowledge and experienced. He provided excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
08/2024
5.0
Cristian Jaimez of ARS did an excellent job! Will plan to request him on my future plumbing needs. I am very happy with the work. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie B.
08/2024
5.0
Came same day worked fast, very knowledgeable and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean S.
06/2024
5.0
Their maintenance service is definitely worth the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott S.
06/2024
5.0
Kahn Rahman, technician, is very experienced, thorough in his work, and friendly. He is an excellent represenrmtative for ARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill K.
05/2024
2.5
I am trying to get warranty service, and I having trouble getting anyone to take responsibility for anything. They keep sending out folks to analyze the problem but nothing gets fixed. One service tech even tried to bill me for coming out even though it was a warranty call and he didnâ t fix anything.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
1.5


Steve G.
05/2024
5.0
Very good worker and work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

GAY H.
05/2024
5.0
they are a great service company .

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael P.
03/2024
4.5
I have had Carrier mini split systems installed in two homes by ARS Rescue Rooter of Austin. Installation was professional, friendly, and at better than so called "competitive" prices. Performance of the equipment continues to be excellent. I will continue to call on ARS for future installation and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim T.
03/2024
5.0
I have used ARS for decades and have never had anything less than a good experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis W.
03/2024
5.0
Always a good experience

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$500

Cindy B.
01/2024
5.0
The technicians were Sean and Bryce. They were prompt, courteous, iknowlegable and immediately figured out what was wrong with my water heater and resolved the problem. They are Rockstars!! I highly recommend ARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Thom N.
01/2024
0.5
Hot water heater not working due to freeze. In one minute he tells me wait until it thaws on Thursday that will be $89 for service call. Wtf. You are fired. I refuse to pay. He did nothing. He never intended to do anything.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$89

Patrick G.
12/2023
5.0
The service personnel were excellent. Communications were crisp. Quite pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Arnold K.
12/2023
5.0
Technician was very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James or Joyce E.
11/2023
5.0
The technician (Sean) gave us a clear estimate of the cost and performed the work in a timely manner to our satisfaction. We have used ARS several times in the past and will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

VENKATA T.
10/2023
5.0
Professional and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Jeff T.
09/2023
5.0
Fast and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Jorge C.
09/2023
5.0
The technician dispatched was Joshua Damerval. I have requested Peter Wabbel in the past. Both Josh and Peter provide excellent professional service. I will continue using ARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delfino O.
07/2023
5.0
None

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Thomas B.
07/2023
5.0
The technician, Troy, was superb; thorough, knowledgeable and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$426

Michael T.
07/2023
5.0
Service calls are answered promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

ARS/ Rescue Rooter Austin accepts the following forms of payment: CreditCard
Yes, ARS/ Rescue Rooter Austin offers free project estimates.
No, ARS/ Rescue Rooter Austin does not offer eco-friendly accreditations.
No, ARS/ Rescue Rooter Austin does not offer a senior discount.
Yes, ARS/ Rescue Rooter Austin offers emergency services.
No, ARS/ Rescue Rooter Austin does not offer warranties.

Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day