ARS/ Rescue Rooter Austin

heating & cooling contractor

About us

Nights, weekends, even on holidays, our customer service representatives can schedule an air conditioning or plumbing appointment when it's convenient for you? Or dispatch one of our emergency technicians to your home as soon as they are available. Our specialists provide up-front estimates before starting work, and all of the work we do is backed by our ARS/Rescue Rooter Exceptional Service Guarantee.

Business highlights

34 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.772 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.7
Showing 26-50 of 72 reviews

Michael C.
07/2023
4.0
Troy of ARS came over to my house to repair my central AC in sweltering Texas heat. My AC unit had been blowing warm air for four days with inside temperatures reaching 92 degrees. Troy quickly deduced that the problem was with the outside unit. In 15 minutes, he had that repaired. All is well now with my house and AC functionality. Very cool. Thank you so much to Troy and ARS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Burton B.
06/2023
5.0
I had a mimi split AC installed, the technician was professional and nice, very knowledgeable and courteous, I would recommend this company to my family and friends, five stars outstanding job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carlos M.
06/2023
5.0
Justin was efficient and quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Cathy Z.
05/2023
5.0
Sean did a great job. Very polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$460

Suzanne B.
05/2023
5.0
Superb service. I wish plumbing emergency service wasnà ¢à  à  t so crazy in cost!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Daniel V.
05/2023
5.0
Provided quick and good service replacing my tankless water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,895

GAY H.
04/2023
5.0
Peter was a great tech

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kittie H.
03/2023
5.0
CAMERON unclogged the shower drain in a very short time. He even checked the outside pipe to be sure there was a continuous flow of water. This is the second time CAMERON has serviced my plumbing & I will always request him in the future. He is very professional, smart, tidy and efficient. ARS is the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bud B.
03/2023
5.0
Good advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claudia D.
03/2023
5.0
Always good to get a service contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen C.
03/2023
5.0
ARS always arrive on time. They get to work quickly and clean up when they finish. They are always nice and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clifford W.
03/2023
5.0
Our plumber, Cristian Jaimez, was excellent in diagnosing the problem, showing us options for replacement and doing the plumbing work needed. He was especially helpful in explaining everything. He cleaned up after the work. Customer service was excellent throughout.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$3,545

John T.
02/2023
4.0
My ARS visit was a regular checkup on new equipment that ARS installed last summer. The technician came during the time frame scheduled, was very professional, and discussed some future things I might consider doing to upgrade my system in the future, but without putting any pressure to do so. I appreciate the time he took to answer some questions I had. My system checked out with no needed repairs and no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rhonda S.
01/2023
5.0
I had a wonderful experience with ARS. I called Saturday evening with a non-emergency. They came Monday morning. Their service man, Ty, was very courteous, kind and patient with all my questions. And the service was a good price. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeremiah M.
01/2023
5.0
Troy was very professional and did the job quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose S.
01/2023
5.0
Great knowledge, excellent customer service and good plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don S.
10/2022
4.0
I am still waiting for them To replace a fuse that they promised to replace. It has been over two weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Tara O.
09/2022
4.0
The technicians and staff on the phone were all very polite and respectful. They accommodated my schedule to get my HVAC repaired. The billing process was very transparent and easy!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$795

Jay J.
08/2022
5.0
AC technician had and excellent skill set

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$320

Doug P.
07/2022
4.5
I use ARS for semi annual inspections. Keeps things running smooth

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David I.
05/2022
5.0
Jaime Castaneda did an excellent job, very professional. My system is running at top performance after he came out and serviced it. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill Z.
05/2022
5.0
Great service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Millicent H.
04/2022
5.0
Peter was awesome and the responsiveness was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Kevin W.
03/2022
5.0
I have looked online and tried several things to help me fix water hammer problem. I called ARS and they came out in a couple hours. He found my problem and I am so happy I have been worried for weeks. Thank you ARC!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanna C.
02/2022
5.0
They sowed me camera images of broken pipe, and stood by to talk to city for their side of the problem. Today, Sunday, they â  re coming to make an estimate for my side of repair outside. Prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

ARS/ Rescue Rooter Austin accepts the following forms of payment: CreditCard
Yes, ARS/ Rescue Rooter Austin offers free project estimates.
No, ARS/ Rescue Rooter Austin does not offer eco-friendly accreditations.
No, ARS/ Rescue Rooter Austin does not offer a senior discount.
Yes, ARS/ Rescue Rooter Austin offers emergency services.
No, ARS/ Rescue Rooter Austin does not offer warranties.

Contact information

8619 Wall St., Suite 600, Austin, TX 78754

http://www.ars.com/locations/texas/austin

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day