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Mr. Appliance of Mansfield

Appliance Repair, Appliance Repair - Small

About us

It is simply a fact of life: appliances break—and it is usually at the worst possible time. If your fridge isn’t cooling like it should or if your stove is acting up, life can quickly become stressful. It, however, is important to know that you can find help from expert technicians. In fact, help is just a phone call away! Locally Owned & Operated.

Business highlights

Emergency Services Offered

Services we offer

dishwasher repairs, freezer repairs, garbage disposal repairs, ice machine repairs, microwave repairs, outdoor kitchens, ovens, stove tops & ranges, refrigerator repairs, refrigeration, trash compactors, vent hoods, wine coolers, dryer repairs, washing machine repairs, dryer vent cleaning

Services we don't offer

ask for details

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
4%
3
4%
2
11%
1
15%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 27 reviews

Ron M.
01/2020
4.0
appliance repair
  + -1 more
Very well. Tech was polite and professional. Cheaper solution came out after asking several questions but he was honest about what was needed (after the questions). So always asks lots of questions to save some money.
Description of Work: Identified issue with refrigerator

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon M.
01/2020
5.0
appliance repair
  + -1 more
The tech was great. He checked it out and quickly saw there was a screw that was protruding and didn't allow the door to close and make the connection to begin the wash cycle. Simple problem but I missed it when I was checking it out. No additional charges, just the regular service call charge and a little egg on my face. JM
Description of Work: DISH WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra B.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Excellent repair man. We chose to have dishwasher repaired and skip the stovetop. He did a great job. Would definitely recommend!
Description of Work: evaluate & estimate repair needs & give repair estimate for dishwasher & stovetop and install new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Candy E.
10/2019
5.0
appliance repair
  + -1 more
Fine. technician looked at my stove and was able to identify problem and quoted cost for repair.
Description of Work: Service call only. No actual work perforned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Mr. Appliance of Mansfield
Mrs. [Member Name Removed] I am glad we were able to help. Thank you for the great review!

Amy L.
10/2019
5.0
appliance repair
  + -1 more
It went very well. They responded promptly and the service man arrived quickly to assess the job. Parts were ordered and the service man installed it in just a few days. I like that they texted me with info & photo of the man when he was on his way. I can’t say if price was okay or not. It was expensive. No one else returned my calls so nothing to compare it to. The prompt & efficient service made the price acceptable to me.
Description of Work: Replaced damaged circuit boards & touch pad on GE oven

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Mr. Appliance of Mansfield
Thanks [Member Name Removed]! It was our pleasure to serve you. If you need us in the future be sure to claim your 10% off customer loyalty discount!!

Heronda C.
10/2019
1.0
appliance repair
  + -1 more
Repairman came out and I should have followed my first thoughts after he gave me that weak *** hand shake like he didn’t want to touch my hand, but I let him analyze and diagnose anyway, and declined when he gave me a ridiculous price! I paid the service call fee, so basically I still got screwed. I then hired Sears for $270 less than they tried to charge me, for the exact same diagnosis. I would not recommend, nor use again!!
Description of Work: Repair range

Rating CategoryRating out of 5
value
1.0

$609.4

claudis A.
09/2019
1.0
appliance repair
  + -1 more
Horrible job was never completed. Owner of the companies customer service was awful.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$480

Response from Mr. Appliance of Mansfield
Mr. [Member Name Removed] I am so sorry you were not satisfied with our company's performance. It is very unfortunate your refrigerator had numerous issues which we earnestly tried to resolve.

Rosalina G.
08/2019
5.0
appliance repair
  + -1 more
It fixed the problem
Description of Work: Reset thermostat

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mr. Appliance of Mansfield
[Member Name Removed], We are so glad that we could help.

Melissa E.
08/2019
5.0
appliance repair
  + -1 more
Couldn’t be repaired, more costly than it was worth. Very pleased with every aspect of the service from the contact to the responses to the tech.
Description of Work: Washer broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Mr. Appliance of Mansfield
So happy were were able to help you and give you sound advice. Please keep us in mind for your future appliance repair needs.

Diane T.
07/2019
1.0
small appliance repair
  + -1 more
I got ripped off
Description of Work: He disappeared for 4 hrs and charged me 275 to replace 1 hose

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$275

Response from Mr. Appliance of Mansfield
I am sorry you are not happy with your experience. I am happy to discuss our service with you at your convenience. Please call the office at 972-656-5000 and ask to speak to Max Allen - Owner.

Tim S.
07/2019
5.0
appliance repair, small appliance repair
  + 0 more
Went well, came out diagnosed and within three days parts were in came back out and replaced the unit. Back up and running
Description of Work: Ice maker replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mr. Appliance of Mansfield
Thanks [Member Name Removed]! We love Midlothian!!

Julia B.
07/2019
1.0
appliance repair
  + -1 more
After looking at the dryer for approximately 15-20 minutes, the technician said I needed new rollers, belt and idler pulley (since they come as a set). He proceeded to say it would be over $500, which was a shock. There was no way I was going to spend that kind of money without further investigation. So, I told the tech that we would not be proceeding, and their service call was still almost $100. I promptly called another company, and they quoted me $300. They even said $500 was ridiculous. I would have been swindled.
Description of Work: I needed my dryer repaired.

Rating CategoryRating out of 5
value
1.0

$100

George M.
07/2019
2.0
appliance repair
  + -1 more
Simplest possible problem requiring a new part on a washing machine. These guys have to order all parts which means two service calls required for every issue requiring a part. On site a TOTAL of an hour for diagnosis and the trip back for repair. Grossly overcharged for the part ($50) for a part Amazon would send for $8.00 including shipping. So they charged me $100 to come out diagnose and order part, $50 for a $8.00 item and $100 to come back out and plug it in.
Description of Work: Washer would not drain...lid switch was bad and needed to be replaced.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$253

Marilee B.
07/2019
2.0
appliance repair
  + -1 more
I called late in the day and they state someone could come promptly. Prior to agreeing to have them come I clearly explained that I did not have the model number and that t he refrigerator was at least 18 years old; would that prevent them from fixing the fridge as they charge $89.95 just to come to your house, I was told most likely not as they carried a variety of relays. The repairmen arrived promptly and agreed that the problem was the relay switch from my description as the compressor had stared working again. After about 8 minutes he stated that if I did not find the exact model number they would not be able to repair the fridge and He needed the service call payment of $89.95. When asked if they had a way to figure out the model number. He replied quickly with a no. Once I paid him he did tell me that if I could find out the model number they would apply the service fee to the cost of the repair. I asked what the cost of the repair would be and he stated $400 plus the cost of the part. That fee was $200 more that I actually paid for the repair.
Description of Work: replace refrigerator start relay for compressor

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Evangeline G.
06/2019
5.0
appliance repair
  + -1 more
Unfortunately, he was not able to work on my refrigerator, but he gave me the name of a company that could and did not charge for a service call.
Description of Work: LED light panel replacement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi D.
06/2019
5.0
appliance repair
  + -1 more
It went very well , the tech was helpful courteous and new his stuff, i was very pleased
Description of Work: Replaced heating element n Dryer and put in a repair kit on my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kenneth B.
01/2019
5.0
appliance repair
  + -1 more
Needed parts which arrived promptly. Repairs were then performed. Refrigerator now cools.
Description of Work: Repair Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy R.
12/2018
5.0
appliance repair
  + -1 more
All perfect and professional I will highly recommend this company and use in future.
Description of Work: Dishwasher repaired, and refrigerator door ice and water repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pat D.
12/2018
5.0
appliance repair
  + -1 more
Had to re-order a part twice. But was satisfied with technician named Chris.
Description of Work: Repair to a glass stove top

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry C.
12/2018
2.0
appliance repair
  + -1 more
When I called Mr. Appliance requesting help, I asked for someone knowledgeable with my LG dishwasher. They sent a person out and when they got here, they had to call LG support to find out what might be wrong with it. Then the technician said that he needs to replace the entire front door because of a deteriorated door seal and said the cost would be $475. We declined his diagnosis, paid the service call fee of $89 and he left. The following day, I pulled it out and looked at it myself and did not see anything wrong and I put it back in and the dishwasher began working fine and it has been working fine now 2 weeks later without any problems. The technician sent out by Mr. Appliance did not find any deteriorating door seal, he was just guessing as to what was wrong because he didn't appear to be familiar with this dishwasher. I never plan to call Mr. Appliance back.
Description of Work: LG Dishwasher gave Error Code

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$89

Michael J.
12/2018
5.0
appliance repair
  + -1 more
The work went fine, the hose was replaced and its working normally now.
Description of Work: Replaced a washing machine hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan G.
12/2018
5.0
appliance repair
  + -1 more
came in and diagnosed my dryer, and they fixed it for me. I was very happy, arrived when they said they would, cleaned up after themselves and they were done and they were very friendly.
Description of Work: Repaired my dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mr. Appliance of Mansfield
Thanks! It was a pleasure serving you!

PAUL R.
12/2018
3.0
appliance repair
  + -1 more
first tech out said it was the ice maker and ordered a new one. Next tech out said no power needed a circuit board or something. After getting the new circuit board in it did not work and was told no power to unit and would have to take refrigerator apart the look at wires and would not advise doing it.
Description of Work: ice maker quit making ice

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Janet Y.
11/2018
5.0
appliance repair
  + -1 more
Really well. Analyzed problem, got part & repaired. Very professional
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene F.
09/2018
5.0
appliance repair
  + -1 more
Came promptly and was able to determine it was an internal issue that would cost as much or more to repair as to replace.
Description of Work: Freezer exam

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

6031 W Interstate 20 Suite 229, Arlington, TX 76017

http://www.mrappliance.com/mansfield

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Mr. Appliance of Mansfield is currently rated 3.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Mr. Appliance of Mansfield accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance of Mansfield does not offer free project estimates.
No, Mr. Appliance of Mansfield does not offer eco-friendly accreditations.
No, Mr. Appliance of Mansfield does not offer a senior discount.
Yes, Mr. Appliance of Mansfield offers emergency services.
Yes, Mr. Appliance of Mansfield offers warranties.
Mr. Appliance of Mansfield offers the following services: dishwasher repairs, freezer repairs, garbage disposal repairs, ice machine repairs, microwave repairs, outdoor kitchens, ovens, stove tops & ranges, refrigerator repairs, refrigeration, trash compactors, vent hoods, wine coolers, dryer repairs, washing machine repairs, dryer vent cleaning
ask for details

Contact information

6031 W Interstate 20 Suite 229, Arlington, TX 76017

http://www.mrappliance.com/mansfield

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM