Suburban Door

Great service, on time, knowledgeable, very professional and outgoing service tech. I will use them for all my future garage door repair needs.

I have not used them since February of last year. I was not all that impressed with them. The repair guy kind of acted like I was stupid to call them when there was not anything specific wrong with my door, when I thought it was just more or less for maintenance. He was, of all of the people that I picked out of Angie's list, the least impressive. He did not do anything wrong, I just got the feeling that I was not probably getting very much for what I had paid for. It was more of the attitude of the repair guy, that there was not anything specific for him to work on. So he was trying to make it look like he was doing a lot to my garage door, when in fact he did not do very much. I would have preferred that they had first inspected the garage door and then let me know about the things that might have needed done maintenance wise and then not like have charged me that much.

Showed up on time and completed the work quickly. Solved the door sticking and garage door lift problem.

I purchased a deal from angieslist for a garage door tune-up with rollers. Our door was very loud when opening and closing but seemed to function well.

I bought the deal on Thursday and Paul called me that afternoon. He scheduled time for the service the following day within a few hour window.

Paul arrived on time and ready to work. He was friendly and professional. Paul never tried to sell me anything and was happy to adjust everything needed to get the garage door working as it should. He performed all of the services described above and even provided a suggestion regarding the door lock. If I ever need service on a garage door or need to provide a referral, this is the first place I will look.

Repair went great, the garage went from being loud and clunky, waking up my kids in the room above the garage every morning to running smooth and quiet. My kids don't wake up in the morning when I leave!
Paul was great, pointing out all of the issues so I understood what was wrong. I would use him again and recommend him to everyone.
He even remembered the $10 Angie's List discount that I had forgotten about.

I

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Paul called me 15 minutes before arriving at the appointment time of 2:00. He was quick in accessing problem and in about 15 minutes replaced part. Most importantly, he explained how to reset my remote control. Paul also readjusted cable chain, door and oiled cables. I will definitely use this company again.

went well overall. completed in less than 45 minutes.

Excellent !!!

The company and the tech were very professional.

Prompt service, professional, easy to do business with. Will use again.

My garage door would only about about 2 feet and then it would make a terrible grinding noise. I ordered the roller special for $99 and
knew there would be an additional charge to fix the problem. Paul came out as scheduled. He performed the maintenance and identified and repaired the problem (I needed a new screwdrive carriage) for an additional $49. I was very pleased with the service. My garage door works great now! I highly recommend this company.

Hooray! Our garage door is running great now. He was very informative, efficient and honest. This will be my garage service company from now on.

Then and now they have always been courteous, on time and contacted me with a short time window when they would arrive (and they always adhered to that time). I can't say enough about the company as a lot of others are shady fly by night operations or will increase parts prices and labor when they can. Suburban Door is an A+ company!

Couldn't have been easier. Called them, got a time frame that they would be there (and they were on time). Spent time troubleshooting and had everything completed/repaired/replaced in no time. Have used them exclusively since then for all garage door work. I personally believe they are far beyond others in terms of honesty, trust and value for money.

It was a very pleasant experience. I was able to setup a time that worked for me. Paul called me ahead of time to let me know that he was on his way. He replaced the rollers and oiled the door and hinges. In addition he programmed a second remote opener and replaced a broken switch plate for free. My garage door runs smoothly and is very quite. It was great doing business with SERVICE LOCK and GARAGE DOOR COMPANY.

It was easy to set up an appointment. The appointment took place as scheduled. The problems persisted after the service date and when I contacted the provider to discuss the issues, the answers I got were not satisfactory. My issue was that the door would return up as if it experienced something that was in the way - this issue exists till today and this was the primary reason I scheduled the service.

Suburban Door gave us a two hour window in which they would be at our house to fix/replace the garage door opener. They showed up during the two hour time slot and provided an estimate to replace the garage door opener. Their price was very reasonable so I ordered a new garage door opener to be installed two doays later. When they came to install the door, they showed up within the two hour window. Throughout the installation, they informed me of exactly what they would be doing and how long it would take, They were very professional from the very first call until they completed the installation

they came within the hour. and promptly went about fixing everything! ery professional. Highly recommend!

Fantastic experience! He showed up a little early for the appointment. Replaced the broken spring and diagnosed (and fixed) the problem that caused the spring to break. Replaced the rollers and oiled the entire door and mechanism. Finished the job in less than an hour and at a cost that was 2/3 of other estimates I received for just fixing the broken spring. I would strongly recommend Service Lock and Garage Door!

Excellent. The technician did a wonderful job, and now my garage door is quiet and operates nicely.

It was a very satisfying experience

Went great. Paul was on time, very courteous, good conversation. Will certainly use again in the future.

Went Great!