Tip Top Roofing Inc

Description of Work: Having seen several yard signs for this company in my neighborhood, I thought I would give them a call to provide a bid for a new roof. I called and spoke with a gentleman who said I would have to speak to the office manager to set up an appointment for an estimate. I did, and he said he would have someone call me back that day to schedule. I received no phone call. The following day I called back to explain that I was still waiting for a call back. I was told someone would return my call right away. Six hours later I did receive a call from a gentleman who apologized, but said the person who was to call me was out sick. However, we did set an appointment date and time, and on appointment day when I had waited 30 minutes past the scheduled time with no call, I called the person who was scheduled to meet me. He had no recollection of our appointment, but checked his iPad scheduling. According to him, he had to record of our appointment. He explained that the information has not transferred from the company's computer to his iPad. This was his chance to bend over backwards to save a customer. I did not happen.