Yolanda house keeping service

I hired this company for a one time deep cleaning of my home. They came out, viewed my home, observed the pet hair and provided an estimate that we agreed upon. I clearly asked what was covered in her deep cleaning. They arrived at 8am and did not leave my home until after 6:30pm. They completed upstairs and after checking behind them it was if nothing was done. The floors were not clean, dust was still everywhere, they half cleaned the baseboards and did not sanitize anything. One of the women went upstairs to redo ALL of the things that I pointed out and it still was not cleaned properly. There was hair on everything because they used the same towels in all areas. My home smelled like a sour mop when they finished. When expressing my dissatisfaction the owners response was that it was too much pet hair. I reminded her that she was aware of the pet hair when she came and provided the quote the day before and that pet hair has nothing to do with half doing the job they were hired for, my baseboards and countertops having human hairs all over everything they wiped from using the same dirty rags. She was not concerned with the quality of her work and should not have agreed to complete a job that she is obviously not equipped to handle. Their only concern was receiving full payment. The owner also had a man showing up to my home without asking if I mind if she shares my address. Her profile states she accepts credit cards, but when it was time to pay she informed me she does not take credit cards. If I did not have guests arriving and was not in a time crunch I would have sent them home after evaluating the job they did upstairs!

Yolanda did an amazing job! Definitely would hire her again and recommend to anyone.

Amazing ! 5 stars ! Definitely recommend

Great experience so fast and clean definitely recommended