"Thank you so much for your business & trusting us with your roof. Remember, if you have a friend or family member who needs a new roof and you refer us, you can earn up to $500 if we land the job!"

"Thank you, [Member Name Removed]! We appreciate you and your trust!"

"Thank you [Member Name Removed]! We appreciate the kind words!"

"We have responded over and over to this customer and to all emails and questions regarding the installation; we have asked for patience as we had several storms over the last 90 days in the Memphis area followed by 3-4 week heat wave that halted our roof installations. Chris handles our installation schedules and has always been prompt with a reply to this customer's questions and concerns. We have advised several times that we would be in contact with him 7 days prior to his installation. We look forward to completing this project for the customer."

"Thank you, [Member Name Removed]! We appreciate your business! Remember, refer us to a friend and family and get up to $250!!!"

"When we met this customer's husband on site, he began yelling and was very unprofessional. We have since have tried to contact them to arrange a time to go out and meet them again on site. Mr. Price, owner, has agreed to change out the pipe boots that your husband "didn’t want painted" - we will install new metal ones and leave them unpainted. However, we did put new pipe boots on the roof the first time. The chimney flashing, however, was replaced per the estimate and the customer and Mr. Price both reviewed before/after photos while he was on the property with her last week and agreed the chimney flashing was changed based on the photos. Your recent review was very inaccurate: We did use all new materials. And always do. That's why your review is the ONLY one star review or any review less than 5 stars. We did not do L or step flashing where roof meets wall because this was not part of the scope of work (itemized) we sent. It was NOT included and the customer didn’t pay for this, therefore we didn’t do it. Additionally, We left no “open wood” on the home, there was simply a piece of your trim board that was rotted already that fell off during the installation. This was already vulnerable to weather. However, Mr. Price says he will repair this trim board for you as well. Furthermore, we also didn’t do any type of damage to the chimney and have photos of the before and after. The balance to us is still due for this job and they have paid for less than 50% of the roof and it is now completed. We hope to reach a resolution soon."