Christian Brothers Automotive - Bartlett

Auto Service, Auto Inspections, Electrical,

About us

Christian Brothers Automotive is your neighborhood expert for all auto repairs and services. Our expert, ASE-certified technicians care about every car that visits our shop, and we offer you a complimentary Courtesy Inspection on every visit. No work is ever performed without your permission and you will always be informed about your car in language that’s easy to understand. No technical jargon here. For a car repair experience that’s clean, courteous and caring, choose your neighborhood Christian Brothers Automotive. But don’t take our word for it. Take a look at reviews from real customers at our shop and those around the country. Every visit to Christian Brothers should end in a happy car and a happy customer. Christian Brothers Automotive offers auto repair service and maintenance for every vehicle. Gas or diesel, foreign or domestic, car or truck – no matter the vehicle, we have the expertise and experience to fix it right the first time. We have the same manufacturer recommended equipment and diagnostic tools as the dealerships, but the local ties and industry partnerships to often offer better prices. All locations are independently owned and operated and the owner is on site. Speak directly with the owner about your car repairs. We know you have a choice in car care – thanks for considering Christian Brothers Automotive. Schedule an appointment today or send your questions to our experts.

Business highlights

43 years of trusted experience

Services we offer

AC Services, Air Filtration, Alignment, Auto Repair Estimates, Batteries, Bakes, Check Engine Light, Cooling System, Courtesy Inspections, Drivetrain & Suspension, Electrical System, Exhaust System, Extended Warranty Service, Fuel System, Inspection & Emissions, Oil & Filter Change, Power Steering, Pre Purchase Inspections, Schedule Maintenance Tire Rotation & Transmission Services.

Services we don't offer

We do not offer body work or most exhaust/welding work

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.942 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 42 reviews

Michael B.
06/2017
5.0
auto repair
  + -1 more
They were real nice and reasonable. We found them on Groupon. But they couldn't find anything else, and anything else they had to tear down we didn't think was worth it. Everybody was real nice.
Description of Work: They were trying to find a coolant leak, and they replaced some stuff. They did some maintenance work, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blake R.
04/2017
5.0
auto repair
  + -1 more
I can't really recall what it was for and it was a different car at the time. I took my car there probably 20 times between 2002 and 2012. That is why I moved to Knoxville. I have had several cars over the years and whenever there is something wrong they fix it right away. They have always been very reasonable. Before I ever used them I did some price comparison. I may have even gotten them off of Angie's List even.
Description of Work: Maintenance or whatever was wrong with whatever car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blake R.
04/2017
5.0
auto repair
  + -1 more
I have gone there when I used to live here and then when I came back I went there. It's been so long and I have had so many cars. They do transmission work, they do everything. They've always been good. They know me and they take care of me. They don't make me wait. They always give me a reasonable price. I am always satisfied. They also give me a ride home, which is something most dealers wont do unless you go to Lexus or BMW or something and they give you a car.
Description of Work: It was maintenance or I could have possibly had some work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Blake R.
04/2017
5.0
auto repair
  + -1 more
The best place in Memphis. They were very reasonably priced. I went to the Bartlet location so I assume they have the same quality service as the other one. It's the same owner. Their prices are very reasonable. They actually drove me home and picked me up. They were very quick. That's the only place I will go. They're not going to rip you off and they're not going to fix what's not broken. They're reasonably priced, and they guarantee their work.
Description of Work: They did a lot alignment work, brake work, and cylinder work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Blake R.
04/2017
5.0
auto repair
  + -1 more
I am sure I went there three or four times while I was in Memphis.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

B G.
01/2017
4.0
auto repair
  + -1 more
Wound up being more than I hoped, but service was good overall, will have to return to have oil leak revisited (that's why I gave a "B" overall).
Description of Work: Oil leak fix, serpentine belt change, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Linda N.
12/2014
5.0
auto repair
  + -1 more
They were very courteous.
Description of Work: Replace coolant Free oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda S.
11/2014
5.0
auto repair
  + -1 more
Their sincerity and honesty was fantastic. Gave us great advice about our old car.
Description of Work: Inspected and advised about oil leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anne B.
10/2014
4.0
auto repair
  + -1 more
repaired car as requested went above and beyond in trying to diagnose a problem (just a noise the car was making). when they couldn't find it, they didn't charge even though they tried for several days.
Description of Work: car repair car diagnosis

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOHN M.
10/2014
5.0
auto repair
  + -1 more
There pretty good and seem honest as well. When I had to leave my car over, they brought me back to my house and then came and picked me up when it is done.
Description of Work: I have taken my car to them twice so far for basic maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom H.
06/2014
5.0
auto repair
  + -1 more
Work was done on time and I was given estimate before work started. Always professionally done.
Description of Work: Found the cause of my battery losing its charge. Replaced alternator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Everette B.
04/2014
5.0
auto repair, car inspections
  + 0 more
Completely happy. Friendly service. Courtesy shuttle and transported by the owner. I wanted the leak found and fixed, alignment, steering wheel was too loose, and tires rotated. They washed the entire undercarriage to find the leak. Said it was the pump. Fixed it next day.
Description of Work: Washed engine to find leak which was fixed leak which was fuel pump, alignment, bearings, rotation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

janet S.
01/2014
5.0
auto repair
  + -1 more
CHRISTIAN BROTHERS ARE GREAT. I'VE BEEN GOING TOTHEM FOR ABOUT 4 YEARS NOW. THEY ARE VERY HONEST POLITE AND DO A GREAT JOB. WHAT THEY PUT ON YOUR PAPER WORK ANDTHE TOTAL IS WHAT THEY CHARGE YOU NEVER MORE.FRIST TIMEI WENT THEY PUH I LIK ON A PAR INEEDED AND DIDNT CHARGEME BECAUSE IT WASN'T ON THE PAPERWORK. WORK. WORK IS ALWAYS DONE ON TIME AND THEY STICK BEHIND THIER GUARENTEE. I DONT GO ANYWHERE BUT TO CHRISTIAN BROTHERS. THEY WILL LET ME KNOW WEN MY SUV IS DO FOR ANYMAINTENCE WHICH I LIKE SOI DONT HAVE TO TRY AND KEEP TRACKOF IT.
Description of Work: serviced the front end oil change had a service light on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roger B.
01/2014
5.0
auto repair
  + -1 more
That's who I use for my normal so every 3,000 miles. I use a coupon. What I like best about them is they do a good job but I have coupons for $20 off and I bought a bunch of coupons at a charity event so I have been going there for about a year still using my coupons. They honor them without any problems. Awesome, it's an oil change. If they forget to put the plug in or something, there is not a lot of ways to mess up.
Description of Work: Christian Brothers Automotive did an oil change for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$30

Paul A.
10/2013
5.0
auto repair
  + -1 more
Shop promptly assisted my son whose car was pulling sharply to one side. Another shop had told my college son he needed a whole new front end and alignment with a price tag of approx. $1800. Car had new tires on it that had just been rotated. The folks at Christian Brothers put the car on a lift and told my son that yes his older car had some wear, but that wear was not responsible for his current problem, ie...a new front end would not fix his problem. They correctly postulated that he had a tire with a bad belt. (The tires were later rotated back to their original positions and the problem went away). Not only did they discuss this with my son, they also called me at his request to discuss this with me. My opinion? If I lived local they'd have all my business for life. If my son has any other car issues he is going to them.
Description of Work: Front end inspection and recommendation on need for repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandy D.
09/2013
5.0
auto repair
  + -1 more
Needed my mother-in-law's brakes repaired, which I knew the amount of repair would be extensive considering it was an older vehicle, and my mother-in-law did not keep up with the regular maintenance. A complete brake job was done. I felt the price was reasonable, and the service was very prompt and friendly. So far, no issues since the repair.
Description of Work: Complete brake job, including rotors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Scott P.
09/2013
5.0
auto repair
  + -1 more
Excellent service like usual. I have always called/showed up with last minute repairs when my family and I can hardly spare a car. Christian bros dropped me off, provided their inspection and diagnosis within 3 hours (Dodge Ram "Death wobble") and gave me a quote. I requested to the shocks be changed and my ac serviced as well. The next morning, first thing, they came to my house and picked me up. Overall, service was terrific. Price was a little high, but I don't mind paying a little more for great customer service and peace of mind! Highly recommended!
Description of Work: Replaced all shocks, replaced steering damper and tie rods, cleaned and recharged a/c and radiator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

minnie W.
09/2013
5.0
auto repair, electrician
  + 0 more
They checked EVERYTHING as promised from top to bottom and did a test drive to listen for any unusual noises or sounds that shouldn't exist. They found nothing wrong and told me that I purchased and got a GREAT deal on my used vehicle for what I paid! They didn't charge me ANYTHING for doing the diagnostic test! They are by far... THE BEST automotive service that I've ever dealt with! They are honest, prompt, friendly and their work is great as well as their fees, because as the saying goes... you get what you pay for. In my opinion, if you expect to get great service on your vehicle with the BEST, then go to Christian Brother's because they PASSED my test :-)! I WOULD GLADLY SEND MY FRIEND'S AND FAMILY TO THEM!
Description of Work: I had just purchased a used 2006 Chevy Malibu from a dealership in the area that I reside in Mississippi. I wanted to make sure that my purchase wasn't a lemon, so I took it to Christian's Brother's Automotive Service and asked them to do a diagnostic check on EVERYTHING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Christian Brothers Automotive - Bartlett
Thank you so much for taking the time to write a review. I am very pleased we exceeded you expectations and have earned your trust. Should your new Malibu ever have any problems or simply routine maintenance in the future we look forward to serving you then. Thank you again for your praise and loyalty. Christian Brothers Automotive

AMIN M.
09/2013
5.0
auto repair
  + -1 more
They explained what was wrong, how much I should expect in costs. All went good.
Description of Work: Replaced sensors on engine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Christian Brothers Automotive - Bartlett
(member name removed), thank you for your review with Angie's List. It is our pleasure to service your vehicle and to try and make repair and maintenance issues as pleasant as possible. At Christian Brothers Automotive we love our customers and truly appreciate your business with us. Scott, Christian Brothers Automotive

James R.
09/2013
5.0
auto repair
  + -1 more
They're very good. They're honest people and they do not try to charge their customers more. They're good about getting your car back to you and it probably takes whole day long to take care of it.
Description of Work: I used Christian Brothers Automotive a month ago for auto maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

Response from Christian Brothers Automotive - Bartlett
(member name removed), thank you for using Christian Brothers Automotive and we are very pleased that your experience with us was a pleasant one. We truly appreciate each of our customers and if we can be of service to you in the future please call or stop by at your convenience. Scott, Christian Brothers Automotive

Roger P.
05/2013
4.0
auto repair
  + -1 more
They seemed friendly and explained what they would do and offered a warranty with their work, and the people I dealt with who had experience with them like them, I just didn't want to invest that much money in a vehicle, that's the reason why I didn't have it repaired. I didn't have to dig in information about what was forthcoming, about what they would do, and what they felt was wrong with the engine, and they had a good location.
Description of Work: I got a quote from Christian Brothers Automotive for engine rebuild.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Donna M.
04/2013
5.0
auto repair
  + -1 more
I was very pleased. The price was a little high, but they offered to drive me back home and pick me up when the car was ready. They are very nice and the owner himself was who picked me up. I have dealt with them a couple of times.
Description of Work: They worked on my brakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank N.
04/2013
5.0
auto repair, car inspections
  + 0 more
The Christian Brothers Automotive on Summer Ave and close to Kirby Whitten is a pleasant place to take your car. The car had a bad thumping noise caused by a bad CV joint and broken motor mount. With further inspection ( done while a waited - took very little time yet was thorough) it was discovered the other transaxel was also worn out. They were very upfront and professional about everything. The owner picked me up to get the car after it was repaired (they offer free shuttle service). I was going to change the oil and filter myself until I got their oil change price, which was about what It would have cost me to do it, so I had them do that also.They were very quick with the repairs (1 day) and the workmanship was excellent. I had an extremely good experience with everyone at the shop. I will be going back to them for all my auto repairs, and will recemmend them to everyone who asks about auto repairs.
Description of Work: Replaced both drive axles, the front motor mount and changed the oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ann S.
03/2013
4.0
auto repair, heating & air conditioning/hvac
  + 0 more
They are too expensive. They are prompt, provide good transportation, and do good work but they are too expensive.
Description of Work: Christian Brothers Automotive did some auto service on my car.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$300

Response from Christian Brothers Automotive - Bartlett
[Member name removed], thank you for taking the time to post a review and your input is appreciated. It appears that you are pleased with the quality of our work and the professionalism of our people and I want you to know that those are paramount issues to us at Christian Brothers Automotive as well. We strive to have the best facility with the latest equipment and diagnostic/repair tools, well trained ASE certified technicians, and the highest quality parts all at a competitive price while standing behind everything that we do. I check frequently and feel that our pricing is competitive with comparable shops in the area and many of my customers bring me repair estimates from other shops to compare pricing. I checked our history and I dont see that we have serviced any of your vehicles in quite some time. Should you ever become disatisfied with your current shop or just want to get a quote on a service please give us a call or stop by at any time. We would love the opportunity to try to earn your business back. Thank you again for taking the time to post a review and for providing your input. Scott Few, Owner Christian Brothers Automotive - Bartlett

Don M.
02/2013
5.0
auto repair, car tires
  + 0 more
All work performed in an expedtitious & professional manner. The right side drive axle was R&R'd for the labor cost only. 2 years ago they had replaced it so this time the there was no charge for the part due to premature failure...labor charge only.
Description of Work: R&R leaking oil pan gasket. R&R leaking trans pan gasket. Rotate & balance tires. R&R right side drive axle. 4 wheel computer alignment. R&R fuel filter. Oil & filter replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,129
    • 1(current)
    • 2

Contact information

6677 US Hwy 70, Memphis, TN 38134

www.cbac.com/store/bartlett-tn

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Electrical,
Auto Tires,
Heating and Air Conditioning,
Auto Transmission,
Auto Radiators

FAQ

Christian Brothers Automotive - Bartlett is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Christian Brothers Automotive - Bartlett accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Christian Brothers Automotive - Bartlett does not offer free project estimates.
Yes, Christian Brothers Automotive - Bartlett offers eco-friendly accreditations.
No, Christian Brothers Automotive - Bartlett does not offer a senior discount.
No, Christian Brothers Automotive - Bartlett does not offer emergency services.
Yes, Christian Brothers Automotive - Bartlett offers warranties.
Christian Brothers Automotive - Bartlett offers the following services: AC Services, Air Filtration, Alignment, Auto Repair Estimates, Batteries, Bakes, Check Engine Light, Cooling System, Courtesy Inspections, Drivetrain & Suspension, Electrical System, Exhaust System, Extended Warranty Service, Fuel System, Inspection & Emissions, Oil & Filter Change, Power Steering, Pre Purchase Inspections, Schedule Maintenance Tire Rotation & Transmission Services.
We do not offer body work or most exhaust/welding work

Contact information

6677 US Hwy 70, Memphis, TN 38134

www.cbac.com/store/bartlett-tn

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed