In business since 1956 , family owned and operated. If you need service please call (865) 776-5555. Award winning. We only repair, washing machines, washers, dryers, and stoves/ovens. Specializing in Maytag, Whirlpool, Kitchen Aid, Kenmore, Frigidaire, and many other American made brands. We do not repair Bosch, LG or Samsung appliances. Look forward to serving you.
Business highlights
69 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.
Services we don't offer
We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555
We do NOT work on LG or Samsung appliances.
We do not work on dishwashers.
Nick is responsive, punctual and professional. he apparently knows his stuff and solved the problem really quick. will definitely contact him in the future for other appliance issues.
Description of Work: got rid of some wires that got caught outside the drum of a front-loader and caused loud noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from S&S SERVICE LLC
I'm glad everything went so well, just call me if you ever need anything else...thank you again
Brian G.
07/2013
5.0
appliance repair
+ -1 more
Perfect service experience - best I've ever had. Nick sets the standard for which all service should be measured. Responsive, knowledgeable, honest, and a pleasure to deal with. I've found my appliance repair man for life.
Description of Work: Fixed my Dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from S&S SERVICE LLC
Wow!! Thank you very much for the comments!
Terry F.
07/2013
5.0
appliance repair
+ -1 more
My wife and I were very impressed with Nick's response time--from initial call to final repair no more than six hours had passed. Nick did attempt to diagnose the problem by phone in an attempt to avoid a service call. Very considerate. The problems needed, however, his on-site attention and he responded quickly. He also offered tips on how to avoid future problems and answered all our questions--even those concerning another appliance. I would recommend Nick's service to all. Be sure to call him rather than just sending an email.
Description of Work: Replaced the freezer fan motor and repaired the water line that provides water to front door of refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from S&S SERVICE LLC
Thank you for taking the time to leave a review, I really appreciate it.
Robert L.
07/2013
5.0
appliance repair
+ -1 more
Called Nick around 7:45am and he showed up a couple hours later. Didn't take him long at all. Price was very reasonable. I'm happy with his service and will call him for any further appliance repair. He also found and corrected some minor things with the stove.
Description of Work: Replaced the igniter on my stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from S&S SERVICE LLC
I'm glad you were happy, your oven is spotless, and in like new condition. Well worth fixing
Erik K.
07/2013
5.0
appliance repair
+ -1 more
I thought S&S's service was great and I was really happy I called them. I called their number in the morning and the owner said he could be out later that morning. He gave me a call back to confirm the appointment when he was on his way and was punctual. I showed him to the clothes washer and upon opening the lid, knew exactly what was going on. Before I knew it, the clothes washer was fixed and the clothes were being washed. Terrific fellow. Reasonable price. Quick and efficient service. Great overall experience!
Description of Work: Our clothes washer had filled with water during a wash cycle, but the drum would not spin. The owner of S&S came out the day I called him at the time he said, and fixed the clothes washer within a few minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from S&S SERVICE LLC
No problem I'm glad it worked out well. call if you ever need anything else
Franca C.
07/2013
5.0
appliance repair, dryer vent cleaning
+ 0 more
I was completely satisfied with Nick Scavo. He is very knowledgeable and was very honest. Very dependable. I would recommend him to everyone I know!
Description of Work: Replaced a motherboard on my refrigerator. Checked my dryer because it wasn't warming up and told me the dryer was fine and that the vent is blocked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from S&S SERVICE LLC
I do not know why Angies list has the under "dryer vent cleaning" as we do not do this kind of work. We only repair the machines. Thanks for the nice review.
Mario C.
07/2013
5.0
appliance repair
+ -1 more
Went very well. See above.
Description of Work: Nick found out that the washer would cost too much to repair and advised us instead to purchase a new one (the old one was at least 15 years old). He even discussed the advantages of the dirrerent brands and the disadvantages, which was helpful when we went to purchase a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from S&S SERVICE LLC
thank you
Joyce P.
07/2013
5.0
appliance repair
+ -1 more
Fantastic! He provided quick efficient service.
Description of Work: Replaced door switch on washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from S&S SERVICE LLC
I'm glad it all went well, stackable washers and dryers can be a lot more of a pain to repair, but we lucked out with yours... Thank you for the review
Susan F.
07/2013
5.0
appliance repair
+ -1 more
The problem was not the coil but a simple knob readjustment. His service call price was 59.50 and other guys was $199 so I got the oven back working and really appreciated the speed, honesty, and professionalism provided by Nick at S & S Appliance Service.
Description of Work: Service on Built in Double Oven. Oven would not come on, Nick came out by appointment 3 days before the bigger guys could get here, and was prepared to replace the coil because he had the model number.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59.5
Response from S&S SERVICE LLC
I'm glad it was something simple, just call me for any of your appliance needs.
Karen M.
07/2013
5.0
appliance repair, dryer vent cleaning
+ 0 more
Great response time and came out on the day I called. I appreciated that since I needed the dryer. Very friendly and professional as well.
Description of Work: Replace igniter, cleaned out vent, replaced pads on drum
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from S&S SERVICE LLC
I do not know why Angies list has the under "dryer vent cleaning" as we do not do this kind of work. We only repair the machines. It should be under "appliance repair large" I'm glad you were happy.
Julie S.
06/2013
5.0
appliance repair
+ -1 more
I was told to run vinegar through a cycle to clean the mechanics before he made a service call. I did and it worked
Description of Work: advised me by phone of solution for my dishwasher timer malfunction
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
LORI Z.
06/2013
5.0
appliance repair
+ -1 more
This was the best experience with an in home repair person that we have ever had. Nick came out very promply, determined the problem, and replaced the ice maker in no time. He is very personable and professional. My husband and I felt like it was asking a friend or family member for assistance. If need be, we would not hesitate to call on him again!
Description of Work: Fixed our non-working ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from S&S SERVICE LLC
Thank you very much, I'm glad you we're happy.
Sheri T.
06/2013
5.0
appliance repair
+ -1 more
Nick has professionalism and is out standing. His communication to me was clear, and I totally understood what he was doing to fix the problem. Nick was friendly, and honest, which gave me peace of mind. It's evident, that this family business cares about their customers, first and foremost. It's refreshing to be treated with their excellent customer service. He was actually able to come out earlier than expected, which freed up my day. I most definitely will hire him again. Also, I can finally refer a service man to my friends and family, with out hesitation. This was the best experience I've ever had with a service man. He's a real class act. Thank you for locating him for me, I'm grateful for that.
Description of Work: He repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from S&S SERVICE LLC
Thank you very much for the kind words, I glad everything went well.
mary S.
06/2013
5.0
appliance repair
+ -1 more
Nick came to the house right when he said he would. Quickly diagnosed the problem and gave me advise on what to do. We decided the less expensive cost would be replacement of the transmission. He purchased the parts needed and was back in 30 minutes. He fixed the machine, and it now works perfectly. I can't say enough about his professionalism and personality. He's an excellent repair man and will use him again and again and again. You should too!!!!
Description of Work: Repaired a transmission in the Washing Machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from S&S SERVICE LLC
Thank you very much for the review.
Gil R.
05/2013
5.0
appliance repair
+ -1 more
Extremely prompt and efficient service. Nick is a true professional in every way. Explained up front what the cost would be given the circumstances and was very thorough in detailing all of my options before committing to proceed. Although the repair was more than I had hoped for it was due to the cost of the replacement part. I would definitely utilize his services again in a heartbeat. Honest, knowledgeable and able to effectively communicate all aspects of the repair.
Description of Work: Diagnosed no heat problem with dryer and replaced gas valve with OEM part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from S&S SERVICE LLC
thank you for the review...have a great day
KIMBERLY C.
05/2013
5.0
appliance repair
+ -1 more
S&S answered the phone within a few rings. When I explained the problem, and the age of my dryer, they asked if I had painted any rooms in my house recently. YES! As a matter of fact, I had almost 1100 sq ft of my home painted the day we did 5 loads of laundry. S&S then explained that the dryer pulls in oxygen from the home's environment and that the dryer was burning fumes from the paint. This was then being deposited onto my clothing. Thus there was no need for a service call. They asked me to consider them for future jobs. S&S has won ALL my appliance repair business from here on out.
Description of Work: I called S&S after being stood up by another company. My dryer was less than a year old, but started emitting a strong burning odor a couple of days ago and all clothes that were worn after being gave off an odor that made it seem like we had spent hours around a campfire
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from S&S SERVICE LLC
This is one of the things you learn after being in business for so many years, I try to eliminate the simple things so I can actually fix machines... I'm glad it all worked out
Wendy T.
05/2013
4.0
appliance repair
+ -1 more
The technician, Nick, was able to properly diagnose the issue, but unfortunately it wasn't something he was able to fix. All in all, I had a good experience. Nick was very informative and seemed very knowledgeable about things overall. The problem turned out to be a frozen waterline in an unaccessible part of the freezer door; he recommended that we try to physically defrost it with a hair dryer and some other techniques of his. When that didn't work, he recommended contacting the manufacturer. But shortly after he left, I continued to use the hair dryer, and within a few minutes, the water was flowing again! Later on that day, Nick called back and said he called the manufacturer; he was able to get a part (which would've been somewhat expensive for me) but admitted he had never installed one. I opted out, but at least I know what the issue is, in case it ever happens again.
Description of Work: Inspected refrigerator to diagnose problem with water dispenser; cleaned/vacuumed rear panel.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59.5
Sharon S.
05/2013
5.0
appliance repair
+ -1 more
Day of service, I called for estimated arrival time. I was given a 4 hour window in which technician arrived. Unable to repair, called office to check if replacement was in stock. Fortunately it was available. Offered to schedule a delivery & installation appointment or to return to shop same day & return within the hour to install the same day. I accepted same day repair & avoided a second day without an icemaker & another day waiting forr service.
Description of Work: Inspected nonfunctioning icemaker. checked for possible problems/causes. Unable to repair, replaced the same day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from S&S SERVICE LLC
glad it all work out well, thank you for everything.
Marc Y.
05/2013
5.0
appliance repair
+ -1 more
osedNick quickly diagnosed whet was wrong with our upright freezer. The fan that circulates the cold air had seized. He had the replacement part with him and had it working again quickly. I also asked him about a problem we were having closing the door of our "garage refrigerator". He again had the necessary part and had it fixed quickly. Overall, it was a great experience and I would use him again and highly recommend him to you!Diagn
Description of Work: Diagnosed/Replaced a fan in our freezer. Diagnosed and fixed our refrigerator door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from S&S SERVICE LLC
Thank you for taking the time to write a review, I'm glad everything worked out well.
Lisa W.
05/2013
5.0
appliance repair
+ -1 more
As soon as I called and explained my problem, Nick said "No problem". He came the next day at the appointed time. He knew exactly what the problem was and the remedy for it. I would highly recommend this company to anyone who needs a reliable person for aplliance repairs.
Description of Work: My freezer has been dripping into my refrigerator for some time. A heating element was put in and solved the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from S&S SERVICE LLC
I'm glad it that's all it was. Thank you
Bharat M.
04/2013
5.0
appliance repair
+ -1 more
Nick was able to fix the dishwasher in no time. He is very knowledgable and knew what he was doing. AWESOME service. Very satisfied. Will definitely use this company for future needs.
Description of Work: Repaired dishwasher which was not working and once started kept running without stopping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from S&S SERVICE LLC
Don't forget to run vinegar thru your dishwasher (it helps keep it clean) thanks for the review
MARK S.
04/2013
5.0
appliance repair
+ -1 more
I contacted Nick on Monday and he came out to assess the problem. He ordered the parts and came back out on Tuesday for the installation. Nick is very professional and courteous. He was very knowledgable about what needed to be done and got both appliances back up and working in no time. If I ever need appliance repairs again, I will contact Nick and recommend his services to others.
Description of Work: I had two appliance repairs: 1) Front loading Whirlpool Dryer needed a new heating element. The dryer was not producing heat. 2) Kitchenaid Refrigerator needed a new ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from S&S SERVICE LLC
Thank you very much.
Judith A. H.
04/2013
5.0
appliance repair
+ -1 more
Extremely pleased with the job that was done. Nick is very professional. Highly recommend him
Description of Work: repaired Amana refrig with new defrost timer and thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from S&S SERVICE LLC
I'm glad it worked out well. Just call if you ever need us.
Eileen K.
04/2013
5.0
appliance repair, small appliance repair
+ 0 more
Outstanding! I thought that I was on my way to a laundromat this afternoon to get my clothes dried. Nick had the necessary part, when I asked him how much it would cost, he told me about a coupon online to use and he had the dryer completely fixed in under an hour! Nick was very friendly and professional!
Description of Work: The thermo fuse for my Maytag dryer was burned out and dryer was not heating enough to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from S&S SERVICE LLC
Thank you for your review!!
Joseph K.
03/2013
5.0
appliance repair
+ -1 more
Nick did a great job fixing our washer and dryer. He arrived when promised, had the parts to immediately fix both machines, and I will definitely call him again.
Description of Work: Washer lid switch and dryer door switch replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from S&S SERVICE LLC
Thank you for the review, it was very strange to have both lid and door switches go bad on your machines at the same time, glad we could take care of everything at once.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
S&S SERVICE LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
S&S SERVICE LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, S&S SERVICE LLC does not offer free project estimates.
No, S&S SERVICE LLC does not offer eco-friendly accreditations.
No, S&S SERVICE LLC does not offer a senior discount.
Yes, S&S SERVICE LLC offers emergency services.
Yes, S&S SERVICE LLC offers warranties.
S&S SERVICE LLC offers the following services: Please call 865 776 5555 today for your appliance repair needs! We specialize in washing machine repair, dryer, some refrigerator repair, oven & stove repair.
We do not schedule appointments via e-mail because we only check it once a day. So, if you need service, please call 865 776 5555
We do NOT work on LG or Samsung appliances.
We do not work on dishwashers.