Welcome to A Step Above Construction we specialize in decks all concrete,ceramic tiles all remodeling from bathroom to kitchen I am osha 30 certified and with fifteen years experience we look forward to working with you.
They removed the door and c replaced with a new one. Before they put the frame they realized that sheet rock needs replacement and they said they cannot put the frame and then remove it again to fix the sheet rock. They said they will come back in Thursday. The owner texted me acting 240p when I contacted him asking what time they will be here to finish the job. He said he is coming himself to make sure the job is properly done. I didn’t hear from them until around 5:43pm he said he was caught in traffic and will arrive around 7pm and I told them it’s too late because I was going to sleep because I have to go to work tomorrow. That’s when I texted him that he should have told me earlier that they are going bit be late. That’s when we started exchanging texts which I posted on the website. I told him that that’s not right to do that to a customer. He said that I can keep the door and send me $20 for the frame. I paid him $700 for a $750 job and the job is not finished. Putting the shed rock he had said it will be extra $100 to make it $850 and he wanted all the money on Monday and I refused to pay all of it because I was afraid they might not come back and which I am now realizing that that’s what happened.
Description of Work: The company was hired she had to replace the door frame it broke.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0
$750
Terry W.
09/2024
4.0
home remodeling
+ -1 more
Frank did a good job overall. My concern was how long it took. He stated 2-2.5 days took nearly 8 days. Some days he had other obligations and didn’t show.
Description of Work: Finish’s bathroom remodel. Also do minor finish work in kitchen and separate bathroom
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,300
Steve P.
06/2024
5.0
fencing
+ -1 more
From the moment I initially discussed the project with Frank I was confident that I had chosen the right team. All he did after that conversation was validate the belief I had in him to fix an annoyance that was long overdue. From his pleasant demeanor, attentiveness, promptness and absolute professionalism, I can assure anyone who is reading this review to stop looking and immediately hire the one company that is a “Step Above” all others! Thank you Sir!!!
Description of Work: Fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger A.
06/2024
5.0
handyman service
+ -1 more
I am really happy with everything. They did. They came in and fixed problems someone else left unfinished and made it a billion time better. They also patched up walls after we had some plumbing problems and got them looking great and made us a crawl space door that looks so much better than it originally did. Franks was very easy to get a hold of and was communicating very effectively. He was eager to make sure we were happy.
Description of Work: Handyman Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,092
Cheryl B.
05/2024
5.0
fencing
+ -1 more
Fence went up without any problems and it is beautiful. Just what I wanted. The guys were very nice and on time for the work. I would definitely recommend them if you need a privacy fence. I will be hiring them again for another job. Great work and I am so happy with my new fence!!!!
Description of Work: privacy fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,732
tom C.
04/2024
5.0
handyman service
+ -1 more
5 star service for sure. Very Good job. Would definitely hire again
Description of Work: handyman
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
nick L.
04/2024
5.0
handyman service
+ -1 more
Never had such a hassle-free experience with a contractor before. Everything was done according to liking and I was highly satisfied with my result. I also enjoyed how easy it was to communicate with them as well. I will be a returning customer and highly suggest their services if you are in need of a remodel.
Description of Work: Remodeling of Bedroom
Rating Category
Rating out of 5
Yes, I recommend this pro
Gina D.
04/2024
5.0
fencing
+ -1 more
Frank and his crew were very professional and knowledgeable. Communication about project was very easy. Job was done in a timely manner.
Description of Work: fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from A Step Above Construction
Thank you for your business we appreciate it and look forward to future projects
kayla H.
04/2024
5.0
handyman service
+ -1 more
Fast friendly service and did everything that was asked. Would hire again! He definitely went a STEP ABOVE. Thanks Frank!
Description of Work: toilet and wall repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Cindy V.
04/2024
5.0
fencing, handyman service
+ 0 more
Mr. Lupo clearly explained the work to be done and suggested other options as needed. Job was professionally done and the gate looks great!
Description of Work: Fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Wesley K.
07/2023
5.0
fencing
+ -1 more
He showed up, was very friendly, and had the work completed quickly. No issues at all.
Description of Work: Fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Melba W.
07/2023
5.0
fencing
+ -1 more
A step above fencing did an awesome on the repairs to my gate and fence. They were very professional and completed the job in a timely manner. I will definitely use them in the future.
Description of Work: Fencing
Rating Category
Rating out of 5
Yes, I recommend this pro
Joey D.
06/2023
5.0
ceramic tile, decks, fencing, handyman service, home remodeling
+ 3 more
Work was executed perfectly and was completed ahead of time. I am amazed how quickly and well the work was done.
Description of Work: handyman, decking, remodeling kitchen and bathrooms.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jonathan R.
06/2023
1.0
decks
+ -1 more
They took my deposit, then ghosted me. I'm now in the process of trying to recover my deposit. He never confirmed a date beyond an initial estimated date. The company never returned my calls, occasionally responded with a text but even that was after multiple calls and texts.
Description of Work: expand an existing patio 10x12
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,000
Swapnil S.
11/2022
1.0
roofing
+ -1 more
Frank gave me a quote for building roof over my patio in SEPT 2022, we did a contract and paid him 50% two weeks before the work start date. A day before starting work Frank sent a message about family emergency and since then he hasn’t given a call back. For first three weeks he sent messages saying he will be back in town and will get my work done. It’s been more than 2 months since he took advance. He hasn’t returned any calls, no reply to messages for last 3 weeks. So no work done for last two months and I don’t see any prospects of getting it done.
Description of Work: Build a roof over porch
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert H.
10/2022
5.0
ceramic tile
+ -1 more
Frank is very nice gentleman and showed great patience with my questions and frustrations. The original plans called for concrete patio, but with the Tennessee weather, the rain had other ideas. Ultimately we installed a 16x16 ground floor deck and a 6x4 deck leading up to sliding door. The demo, build, and finishing took three days. The work was high quality and they cleaned up the site well. I have other projects I need to have done around the house and Frank found a return customer. Thanks Frank!!
Description of Work: An old deck demoed and a new one built
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan M.
08/2022
5.0
ceramic tile
+ -1 more
It went great! I'm so pleased with the work. Another quality job by professionals who clean up after themselves.
Description of Work: Ceramic Tile
Rating Category
Rating out of 5
Yes, I recommend this pro
Joan M.
08/2022
5.0
decks
+ -1 more
It went well. Workmanship, problem solving, professionalism are all excellent. Very good value.
Description of Work: Screened porch
Rating Category
Rating out of 5
Yes, I recommend this pro
jeanette B.
08/2022
5.0
sunrooms, patios
+ 0 more
The work performed was great. Professional in every aspect of the job. Add on’s were done and beautifully finished. I would recommend for any job and will be calling them for additional work!
Description of Work: Screened in patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Debbie T.
07/2022
5.0
handyman service
+ -1 more
They were very fast, accommodating and did a great job on the painting of deck, doors, door frames and front railings. I added items after they arrived and they happily completed the work. Very friendly and great to work with!
Description of Work: Handyman Services
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Chris K.
07/2022
5.0
fencing
+ -1 more
When Frank gave me a quote for my fence, I felt it was very fair. The gates didn’t change the price by much. When he realized later in the process he gave me a credit. I was nervous seeing the fence go up and worried he might not finish the last bit, but he did and he did a great job. My only criticism of frank is that he should provide a more realistic schedule that accounts for the heat and tricky labor market, but the quality of the finished product was well worth the wait. The design was super simple and without any weird fringes, all the edges lined up in a nice way, and I was pleAsed with all the little design decisions that Frank made along the way. Frank was honest, polite, knowledgeable, responsive and a good communicator and fair negotiator. I will use him in the future for other types of projects, but I can vouch for him…he knows how to make a very solid, sturdy, fence and make good decisions as to how the fence fits into the site. I highly recommend Frank Lupo at A Step Above Construction. He was also considerate about noise and cleanliness.
Description of Work: Fencing
Rating Category
Rating out of 5
Yes, I recommend this pro
diane L.
06/2022
5.0
fencing
+ -1 more
Frank’s work is excellent with attention to detail and satisfaction. He recommended ways to strengthen every part of the fence and used high-quality materials and recommended ways to utilize them. He met all of our expectations. The fence is beautiful!
Description of Work: build a privacy fence with two gates
Rating Category
Rating out of 5
Yes, I recommend this pro
Virginia B.
05/2022
5.0
decks
+ -1 more
A step above construction was awesome. They always kept me posted on what the next step was. And the workmanship was amazing. GREAT JOB!!!!!
Description of Work: build a new deck
Rating Category
Rating out of 5
Yes, I recommend this pro
E. L.
04/2022
5.0
handyman service
+ -1 more
Very impressed with the quality of Frank's work on a wide variety of repairs and install completions needed for my home, greenhouse and outdoor spaces. He offered well thought out solutions and options when needed. I have an ongoing projects list and will keep him busy. Invaluable service for my situation.
Description of Work: Handyman Services
Rating Category
Rating out of 5
Yes, I recommend this pro
Steve M.
03/2022
5.0
decks
+ -1 more
Great job! The price was very fair and the work was done the right way. I will also have them do our bathroom remodel in about 6 months.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Kitchen and Bath Remodeling,
Fencing,
Decks and Porches,
General Remodeling,
Ceramic Tile,
Patios,
Sunrooms and Patio Enclosures,
Doors,
Siding,
Roofing,
Fencing Driveway Gates
FAQ
A Step Above Construction is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
A Step Above Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, A Step Above Construction offers free project estimates.
No, A Step Above Construction does not offer eco-friendly accreditations.
No, A Step Above Construction does not offer a senior discount.
Yes, A Step Above Construction offers emergency services.
Yes, A Step Above Construction offers warranties.
A Step Above Construction offers the following services: concrete, painting, carpentry, fencing,decks,remodeling ,handyman