We deliver on our promise: to provide you with trustworthy and quality HVAC services.
Innovative Air proudly serves Jonesborough, Johnson City, and the entire Tri-Cities region with top-notch service and detailed work.
We go above and beyond to serve and build a long lasting relationship with our customers, and complete your project to perfection.
When the work is done, you won't regret going with Innovative Air!
Drew has an excellent eye for detail, and his inspection and assessment of our heat pump system was exceptional. He corrected a problem with the thermostat, cleaned and inspected the system, and showed me what the condition of the system looked like. Honest, fair, and knowledgeable! Definitely a professional technician - not a "parts replacer."
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$65
Sharon B.
10/2019
5.0
This is one of the best companies I ve had the pleasure of hiring. The owner is honest, knowledgeable, extremely fair with his charges and explains anything you might not understand. 5 Star Rating!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sheila L.
09/2019
5.0
Prompt and efficient. Very knowledgeable and a very nice and friendly representative for the company. Took the time to explain and show us what he did. Very pleased with the service and would recommend in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Selby M.
08/2019
5.0
Drew very courteous and prompt. Explained everything he did. Would definitely use his services again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christine M.
08/2019
5.0
In a rating of 5 stars, Innovative Air is an 8! He will be our regular HVAC guy from now on. Knowledgeable, explained each step, reasonably priced, and fun to boot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Suzanne H.
08/2019
5.0
Drew is a very hardworking honest technician. Called back promptly and arrived on schedule. Will be using him on all future projects. A+++
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Colleen S.
07/2019
5.0
Drew did an excellent job. He responded very quickly because he was working in ther area. I couldn't ask for better service, price or response time. I will be using then for all of my heat pump needs in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
homer i.
07/2019
5.0
Great service. Employee (owner) very knowledgeable, efficient and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$94
James D.
07/2019
5.0
The tech was very knowledgeable and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Doug H.
07/2019
5.0
This was my first experience with Innovative Air. Drew showed up when he said he would. Explained everything as he went and was very professional. I already have him scheduled for a check up in the spring. I would recommend Innovative Air to others needing air conditioner work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John G.
07/2019
5.0
Excellent service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James D.
07/2019
5.0
Drew was very knowledgeable in his profession. Explained everything he was doing and why he was doing it. Made sure everything was working properly before leaving. Very plesant person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Tammi W.
07/2019
5.0
Drew did an excellent job in identifying and repairing the problem. His price was more than fair and I would definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$385
Alfred C.
07/2019
5.0
If in need of HVAC repairs Drew Carter is a pleasant young man, takes time to explain what he is doing and does not try to sell what you don't need. I'll become his billboard.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Greg T.
05/2019
5.0
Quick response. Explained the problem and rectified it a very fair price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
SUZANNE V.
04/2019
5.0
Did a good job. Very detailed and cares about customer.
Drew was very polite and courteous. He called and identified himself the morning of the service and then called ten minutes before arriving. We had a brief conversation and he went right to work. There were some minor issues with the system, which he repaired, added some required parts and chased down a vibration and repaired it. He was here for three hours, and only charged for the parts and service call! I will definitely call Drew again!