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After Hours TV Repair

TV Repair, TV Service - Cable

About us

We specialize in the repair of your big screen, flat panel, plasma, LCD, LED, DLP or CRT television set. We are licensed, insured, factory trained and certified to provide reasonably priced service on any type of television. Our TV repair work is done in your home so that it never has to be brought into any TV repair shop. We have experience on the latest flat panel TVs such as LCD Plasma and LED. Additional service areas - , Hendersonville, Hermitage, La Vergne, Lebanon, Madison, Mitchellville, Mount Juliet, Murfreesboro, Nashville, Old Hickory, Ridgetop, Springfield, White House, Whites Creek, Hendersonville, Goodlettsville, Madison, Goodlettsville, Lebanon, Hermitage, Old Hickory, Greenbrier, Cross Plains, Franklin, Brentwood, Smyrna, La Vergne, Antioch, Rutherford, Wilson, Williamson, Davidson, Sumner, Robertson and Cottontown.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

In home TV repair, flat panel LCD, LED, plasma TV, big screen TVs & DLP TV repairs.

Services we don't offer

New TV sales

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.055 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 55 reviews

Bobby W.
08/2020
5.0
tv repair
  + -1 more
Decided to buy new tv because of cost of repair.
Description of Work: New tv screen needed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David B.
03/2018
5.0
tv repair
  + -1 more
Not well....it was going to cost more to repair the tv than I paid for it new
Description of Work: Television repair

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn C.
01/2018
5.0
tv repair
  + -1 more
Excellent. Fast, professional, prompt. We are very pleased!
Description of Work: Electrical panel replacement on tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from After Hours TV Repair
I appreciate the excellent review and I look forward to serving you in the future. Thank you.

jade R.
06/2017
5.0
tv repair
  + -1 more
He was honest and said it was not worth fixing. When I went to apply the extended AMEX warranty I had and we had a VISIO authorized man come out, he totally agreed.
Description of Work: Looked at my mother's 60" tv

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from After Hours TV Repair
Thank you for the review. Please let me know if there is anything else that I can help you with.

Jonathan S.
04/2017
5.0
tv repair
  + -1 more
My 10 year old 50" Samsung Plasma TV stopped turning on. I emailed Steve and he called me to schedule a repair date. He came by and replaced a fuse, cleaned the contacts (metal part) that touch the fuse, and replaced a few transistors. This is the second time Steve has been able to help save a TV of mine. Much cheaper than buying a new one. Highly recommend.
Description of Work: Fix broken 50" Samsung Plasma TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from After Hours TV Repair
Hi and thank you for the continued support. I appreciate the opportunity to serve you and look forward to offering any support in the future.

Lynn G.
07/2016
5.0
tv repair
  + -1 more
My television and U-Verse kept going on and off. ATT came and checked the U-verse box and connections and told me something was wrong with my TV. I called Steve that evening and scheduled an appointment. He arrived at the scheduled time and quickly diagnosed the problem. The projection lamp/bulb was replaced and he also adjusted my remote control. Steve is extremely knowledgeable, friendly and he took time to answer all my questions. I highly recommend After Hours TV Repair. Fantastic service!!! Steve is the best!!!
Description of Work: Repair my Sony TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from After Hours TV Repair
Thank you very much for the excellent review.

Alejandrina G.
02/2016
5.0
tv repair
  + -1 more
The man that came was honest and reliable. He was really really good. He provided excellent service. He came and took each TV and repaired them. I would definitely use him again!
Description of Work: We had a lightening strike our house and three of our TVs blew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from After Hours TV Repair
Thank you Ms. [Member Name Removed]. I really appreciate you allowing me to come and repair your TVs. Please let me know if I can provide a service for you in the future.

Lisa B.
07/2015
5.0
tv repair
  + -1 more
Steve was very nice and professional, he knew the issue with the TV and had all the parts needed to fix the TV while he was there. It was the first issue with this TV which is several years old and the turn around time from the initial point of contacting was wonderful when you have kids. I will definiately contact him again if any issues with our TV's.
Description of Work: We hava a large LCD TV that was turning off and on and no picture. I contacted Steve, he came out determined the issue and fixed the TV .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from After Hours TV Repair
I would like to thank you for the excellent review that you have given me on Angie's List. I appreciate you giving me the opportunity to service your TV and look forward to helping you in the future. Steve

Jill G.
06/2015
5.0
tv repair
  + -1 more
Steve was prompt, knowledgeable, competent, and trustworthy. He fixed my older TV that everyone said was beyond repair. I would highly recommend this business.
Description of Work: Repaired TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from After Hours TV Repair
Thank you for the excellent review. It is very appreciated.

Meg L.
06/2015
5.0
tv repair
  + -1 more
I was very pleased with the service, and the reasonable price. I really felt that it was worth the price of an estimate to see if the Tv could ever be used. I can't tell you how happy I am with the service I received from Steve and to have that TV working. Give him a call, fast service, responsive, very reasonable price, personable, and efficient.
Description of Work: My TV would not turn on, I checked everything I could, changed outlets, changed cords, checked for reset button, nothing worked. Steve came over late Sat afternoon, he was doing repairs close by. He checked the TV, cords, plugs and in less than 10 minutes from walking in the door we had a working TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from After Hours TV Repair
Thank you, (removed member name), for the excellent review. Should the need ever arise, I look forward to helping you in the future. Steve

greg S.
04/2015
5.0
tv repair
  + -1 more
Couldn't ask for a better experience. He responded to my initial inquiry virtually minutes after I submitted it via Angies List. He was able to schedule an appointment in a timely manner. He showed up for the initial diagnose when he said he would. Took what seemed a reasonable amount of time to disassemble the TV and check out the problem. While I paid him for this visit, he told me that this charge would be credited on the subsequent visit, should I use him to do the repair, which I did. For the actual repair, a few days later - again, he was punctual. The actual repair took what seemed a reasonable amount of time. He ensured that all was working ok, and then he left. He was polite, punctual, clean, well-mannered, and professional. He knew what he was doing. Pricing was ok.
Description of Work: He was called to diagnose and repair a 3-year old 50 inch Panasonic Plasma TV. First visit he diagnosed the problem, and on the second visit, he successfully installed the replacement part and got the TV back working as good as new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from After Hours TV Repair
I appreciate your thorough review. It was a pleasure to repair your television and I look forward to serving you in the future.

DAVID M.
09/2014
5.0
tv repair
  + -1 more
Steve Sowell is great to work with, very professional, and the best TV repair person I have worked with in over 40 years. Do give Steve a call for any problem you have. He is honest and will give you all the facts. His rate is VERY resonable. I will always call him with any problem I have from now on and I will tell everyone I talk to about TV's about Steve Sowell and After Hours TV Repair. Thanks for Angie's List.
Description of Work: I have a 73" Mitsubishi DLP TV that started getting white dots and grey dots all over the screen. I thought we were going to have to buy a new tv but I found out that this could be fixed by changing the DLP chip out in the television. I called Steve at After Hours TV Repair to ask him if he did this procedure and he explained to me that Mitsubishi was furnishing the chip "FREE" to anyone who had this problem. The TV did NOT have to still be in warranty as mine is 6 years old. Steve told me to call Mitsubishi and give them the model and serial number and tell them I wanted him to change out the chip. They sent the chip to Steve, he called and set up an appointment and changed out the chip. I now have a brand new looking screen. He was required by Mitsubishi to charge a flat $200.00 fee which was very reasonable. Steve did a fantastic job and he was great to work with and I highly recommend him to anyone. If I had not called him and found out about he free chip, I was going to spend $3,000 for a new TV. What a savings!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218.5

Response from After Hours TV Repair
Thank you for the great review. It was a pleasure meeting you and providing the service work for your television. In your situation, the right thing to do was to involve the manufacturer. By doing this we were able to have your parts covered under warranty even though the TV was 6 years old. We cannot always guarantee that a manufacturer will do this but I will always try and steer you in the right direction when I believe that there is a chance. Again, thank you for contacting us and we truly appreciate your business.

Ramesh G.
06/2014
5.0
tv repair
  + -1 more
He determined that picture/screen panel got cracked and need replacement. It will be very expensive repair. He suggested to call OEM if they can help.
Description of Work: assessed the damage and suggested what to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from After Hours TV Repair
Yes, cracked screens cannot be repaired. However, they can be replaced but it is very costly to do so. Quite often the manufacturer will pro-rate a television and give a credit towards a new set. I hope that it worked out for you.

Brian M.
05/2014
5.0
tv repair
  + -1 more
After Hours was honest with me about the potential cost for the repair as I described. Due to the type of problem I was having, it would have been cost prohibitive for me to replace the likely culprit. As such, I will likely need to just buy a new tv rather than sinking over $1k into my existing one. I was surprised at how quickly After Hours responded and I will most certainly keep them at the top of the list if I ever have issues in the future. Very impressed with their customer service and willingness to answer questions.
Description of Work: Just after my warranty had expired on my LCD Sony XBR, it started developing several screen issues (ghosting, lines, shading in some areas). I saw some of the reviews for After Hours TV and sent the gentleman a message through Angie's List. This was definitely an "after hours" message that I sent. He responded quickly and laid out several alternative courses of action for how it could go forward to resolve my problems.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from After Hours TV Repair
We appreciate you contacting us and hopefully we can serve you in the future.

MAry L.
04/2014
5.0
tv repair
  + -1 more
He only charged me a service charge of $49. He did not think he would be able to get to me for 3 days. To my surprise, he called that same afternoon and was close to me and came right out. Showed me how to reset the TV so I can do it myself next time. He was wonderful, nice and friendly. I would highly recommend Steve!!!
Description of Work: All he had to do was rest my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from After Hours TV Repair
Thank you for the positive review. I look forward to serving you in the future.

Beth R.
04/2014
5.0
tv repair
  + -1 more
The response time was almost immediate and he kept us informed of his arrival. He diagnosed the problem within minutes, made the necessary repairs and the TV was in working order once again.
Description of Work: Repaired Plasma TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from After Hours TV Repair
Thank you for the wonderful review. I appreciate the comments and look forward to serving you in the future.

Jessica M.
03/2014
5.0
tv repair
  + -1 more
Steve is the guy you want to repair your TV. Experienced, professional, and communicates well. He identified the issue quickly and had the parts on hand to fix. I couldn't be happier. Thanks!
Description of Work: Replaced 5 capacitors in my Samsung plasma TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from After Hours TV Repair
Thank you for inviting me to repair your television last week. I also appreciate the positive feedback that you left for me on Angie's List. Should the need ever arise that you need TV repair again, rest assured that I will provide the excellent service that you deserve.

Will Y.
02/2014
5.0
tv repair
  + -1 more
Steve answered my call late Friday night and despite having scheduled appointments the following day (Saturday) he moved around his schedule to help my situation. I appreciate his professionalism and responsiveness and will use his next time my TV is broken.
Description of Work: Broken Panasonic TV following lightning storm.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from After Hours TV Repair
Thank you for the fabulous review. Please let me know if I can assist you in the future.

sherri F.
12/2013
5.0
tv repair
  + -1 more
Excellent service. Showed up on the day I called and was on time. Called to let me know his schedule. Did an excellent job.
Description of Work: Repaired Samsung television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from After Hours TV Repair
Thank you so much for the excellent review. I appreciate the opportunity to provide a service for you and will look forward to serving you in the future.

Elizabeth K.
12/2013
1.0
tv repair
  + -1 more
Called but I wasn't able to meet him at the time he suggested. He said he would call back to set a more convenient call, but he never called. Used a different repair service.
Description of Work: I tried to use After Hours TV Repair.
Rating CategoryRating out of 5

Response from After Hours TV Repair
I am truly sorry that we could not provide a mutual time frame for your repair. I'm not sure what happened with the call back but I wish that you had at least given us a call. However, I appreciate the feedback as this should help us going forward. Thank you.

Charles W.
12/2013
5.0
tv repair
  + -1 more
Steve responded to my need for TV repairs promptly and effectively managing to repair the set in two visits after ordering the required parts. He maintained a professional presence and completed the work as promised keeping me informed all through the process. I strongly recommend his service to anyone in a like situation.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from After Hours TV Repair
Thank you for the kind comments and review. Should you ever need service in the future, rest assured that I will do my best to provide the top-notch service that you deserve.

SALLI D.
10/2013
5.0
tv repair
  + -1 more
Steve was awesome! From the first contact to the last, he was professional, respectful and provided service in a timely manner. He is knowledgeable and was able to fix our very complex problem. We enthusiastically recommend him!
Description of Work: Steve fixed our tv after it had been hit by lightening. It took a high level of expertise to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$384.61

Response from After Hours TV Repair
I appreciate the opportunity that you gave me to service your television. Admittingly, I did run into a couple of mind-boggling issues while repairing you set. However, that is quite common when mother nature has struck something by lightning. It took a while to get the TV working again but in the end, it looks as good as new. Thank you for affording me the time to make the TV work at 100% factory specifications again.

John S.
10/2013
5.0
tv repair
  + -1 more
Steve is perfectly professional, friendly and courteous. From our first conversation, he was accommodating of my schedule and availability. He showed up on time, quickly assessed the situation and provided a detailed written estimate for an extremely fair price. When I called Steve back to perform the repair, he referenced the original estimate and ordered the replacement parts without requiring deposit or payment up-front. He provided an accurate estimate on how long it would take to get the parts (OEM no-less!) and followed-up when he had them in stock. We agreed on a mutually beneficial time to perform the repair, he showed up on-time and performed the repair using the new parts... unfortunately, the parts from the factory were faulty. No problem! Steve apologized for the inconvenience, assembled the TV as he had found it and reordered the part, again with no expectation of payment up-front! The second replacement part was immediately ordered, Steve again notified me when the part had arrived and he came again to perform the repair. As before, he was on-time and completely professional and pleasant. This time, the part performed as expected and he tested the functionality of the TV before showing me the resulting fixed HDMI inputs and audio output. I would absolutely recommend this business to anyone!
Description of Work: Provided estimate for repairing flat-screen LCD TV that was damaged by a lightning strike. Ordered appropriate parts and performed on-site repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from After Hours TV Repair
Thank you for the excellent and detailed feedback. This is what drives me to perform the absolute best and accept nothing short of being the best. Please let me know if I can assist you in the future.

Kirk M.
09/2013
5.0
tv repair
  + -1 more
Showed up timely and was very professional. Replaced my DLP TV's bulb. Would highly recommend and will use again.
Description of Work: Replaced bulb in DLP TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from After Hours TV Repair
Thank you for calling on us to serve your repair needs. We appreciate your business and look for to helping in the future.

Angela C.
09/2013
5.0
tv repair
  + -1 more
Everything went great. He knew exactly what was wrong with the TV, gave me a price and then fixed the TV
Description of Work: diagnosed and fixed the problem with out TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from After Hours TV Repair
Dear valued customer, I truly appreciate the positive feedback that you left for us on Angie's List. Please let us know if we can be of any service to you in the future. Thank you.
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Contact information

PO Box 85, Goodlettsville, TN 37072

www.afterhourstvrepair.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Repair,
TV Service - Cable

FAQ

After Hours TV Repair is currently rated 5 overall out of 5.
After Hours TV Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, After Hours TV Repair does not offer free project estimates.
Yes, After Hours TV Repair offers eco-friendly accreditations.
No, After Hours TV Repair does not offer a senior discount.
Yes, After Hours TV Repair offers emergency services.
Yes, After Hours TV Repair offers warranties.
After Hours TV Repair offers the following services: In home TV repair, flat panel LCD, LED, plasma TV, big screen TVs & DLP TV repairs.
New TV sales

Contact information

PO Box 85, Goodlettsville, TN 37072

www.afterhourstvrepair.com