DirectBuy of Cool Springs

Kitchen and Bath Remodeling, General Remodeling

About us

Additional DBA - Nashville Consumer Concepts LLC. Additional website - www.directbuy.com.

Business highlights

54 years of trusted experience

Services we offer

Furniture shop.

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.5
responsiveness
2.5
punctuality
4.0
Showing 1-2 of 2 reviews

DM C.
01/2012
2.0
The thing's that I needed to purchase they did not carry. The windows I got were to small. I needed a car and they were trying to sell a used one that had been wrecked. They kept saying they did not carry what I wanted and I paid a huge sign up fee to take part of their service.
Description of Work: This was for a buying service. I bought a roto tiller and windows.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$5,300

Sheila W.
09/2011
3.0
remodeling, home remodeling
  + 0 more
I placed orders, paid for everything in full and waited for arrival. The first problem was a furniture order was incorrect, no resolution. Next the furniture delivered was incomplete, delivery damaged floors, no resolution. Next fixtures are not holding up, glue coming undone so the shades are not staying on. No resolution. No calls from the company after phone calls, emails and pictures sent the the company.Furniture ordered incorrectly and nothing done, I was stuck with the wrong product.Fixtures that did not last one week and I was told today I had to deal with it. Pictures were sent showing the wrong size of shade and the glue coming off. When delivery took place the guy scratched our brand new floors. The furniture was to be set up and when I arrived the furniture was still in boxes. I took pictures and sent it to the company, no response. So to recap, orders were wrong, fixtures did not last a week, furniture orders were short, damage during delivery and no response from Direct Buy. I used to be the biggest fan, no so much now.
Description of Work: This is very painful to write because there are people that work that that I like. I have been a member with Direct Buy since 2001, buying items here and there. I am remodeling three locations, ordered lights, furniture, fixtures, rugs, refrigerators, microwave, stove, diswasher and hardwood floors. I also paid to have VIP delivery to our Florida. I am just going to list the problems, so far no solutions from the company.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$15,000

    Contact information

    1005 Flagpole Ct, Brentwood, TN 37027

    coolsprings.directbuy.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    DirectBuy of Cool Springs is currently rated 2.5 overall out of 5.
    No, DirectBuy of Cool Springs does not offer free project estimates.
    No, DirectBuy of Cool Springs does not offer eco-friendly accreditations.
    No, DirectBuy of Cool Springs does not offer a senior discount.
    No, DirectBuy of Cool Springs does not offer emergency services.
    No, DirectBuy of Cool Springs does not offer warranties.
    DirectBuy of Cool Springs offers the following services: Furniture shop.

    Contact information

    1005 Flagpole Ct, Brentwood, TN 37027

    coolsprings.directbuy.com