Ace Plumbing, Electric, Heating & Air, LLC

Prompt, water from water meter to house under slab normally a 2 day job done in 4 hours. Beautiful work everything cleaned up and neat All the work was explained in great detail Very reasonable charge! Highly y recommend Justin for his help

Fast, excellent work, professional

ACE plumbing took on a job and conquered many obstacles. Our family can not thank their family enough. Thank you

Job well done.

Great thorough service from Blake Williamson. He fixed my heat pump A/C system by repairing a switch. He worked diligently to solve the problem. He also did a thorough inspection of both of my heat pump units while he was here. My system works wonderfully well and he ruled out all other possible causes. I appreciate his perseverance. It's so nice to have it cool again. Upon inspection he discovered some other issues that he addressed that the former company I used did not address. So I am thankful that Blake was observant and improved both of our systems .

Most EXCELLENT company. I have the plumbing and HVAC plans through them. They do amazing work and I would never have anyone else do most of my repairs. I trust them and HIGHLY RECOMMEND them.

We hired Ace to: -correct the slope for the T&P valve exhaust pipe for proper drainage. -fastened sink in place at the main level bathroom. -tighten toilet to floor flange connection at rear upper level. None of the items listed above were completed. Ace employee attempted to fasten sink by putting silicone but that will not pass inspection. Ace employee was unprepared for the work listed above. He was there from 9-2pm for a job that should not have taken more than a couple of hours. I am not blaming the employee. I am blaming the company. He did not seem to know what he was doing (was on the phone most of the time with his supervisor) and they still sent him out there! We reached out to them several times for them to make it right with no response. Apparently, their manager never seems to be available. We were not asking for a full refund. We understand that their time is valuable and should be compensated. What we do not understand is why we were quoted $339 for the work listed above to be completed and still had to pay $339 even though the work was NOT completed. We do not recommend this company. The fact that the managers can not be bothered to pick up the phone for an unsatisfied customer shows their level of integrity.

Excellent and professional.

Complicated project that Ace worked on until done when other companies would not work on it. Very professional and friendly staff

A little noise but finished the job on time.

Very professional and great timely work

Clog was in a tough to access location but the plumber was persistent!

Very pleased with the work that Ace provided. Installed gas logs and a gas porch lantern. All of it looks great!

Great quality work performed in a timely manner. Had all parts needed to complete work.

Very pleased with the techs who gave us an estimate to replace our whole house humidifier and who did the work. Only frustration was that our estimate appointment had to get cancelled and rescheduled twice. Once we decided to get the work done with Ace, they were here within two days, which we were thrilled with.

Ray was friendly and professional, and his team had my water line replaced faster than I thought possible! Great service.

This was a good experience and I would recommend them to anyone.

Fixed everything

Very good job.

What we thought was a simple wax ring fix turned into a bear of a job. Justin was professional and patient. Would hire again. Great job and impeccable service…did I mention patient…

Writing to finalize some details

We bought a sink and faucet online for install in our new home. The guys showed up on time and were professional, clean and efficient. The only downside was that we had to wait for a days appointment-wise because they were so in demand (I see that as a good thing). They folks who called on behalf of the techs were kind and transparent. I wish that they had a more set estimate prior to dispatch. The guys that came gave us an estimate prior to starting work, but if we were budgeting for the work for a bigger project, it would be a bit harder to plan until they come to your home and assess. The guys were awesome like I said, and we'll definitely use them again in the future for plumbing related issues.

I had an emergency, broken pipe under kitchen sink, and they didn't have an opening till after the weekend. Ace plumbing contacted their techs and one of them said he could come out immediately. He showed up less than 30 minutes later and replaced the pipe. I live on the bottom floor of a condo and there was an obstruction in the main drain line that was backing up into multiple kitchen sinks. Roto-Rooter didn't show for 5 more hours. Ace plumbing tech was friendly, knowledgeable, quick and helpful.

Diagnosed problem that others didn't

They called to let us know the service man was on his way, and he arrived in a timely manner. After explaining our situation and his giving us the estimate on installing the product, we told him we had another estimate that was lower for the same work and product. He contacted his management and was able to give us the same deal. Plus he had the product on his truck. We took the deal and a couple of hours later we had hot water!