JADE PROPERTY MANAGEMENT

We were moving here from out of state and came 3-4 weekends to house hunt. Since we didn't know the area that well yet, we decided to rent. We had a realtor who helped us find a house, and it was managed by Jade Property. We filled out all the paperwork we needed to and the realtor took it to them. The process of getting everything finalized was very aggravating. They were very slow in getting their part done, they wouldn't answer phone calls and were very slow to call back. It was hard for us because we were out of town and couldn't go the office for answers. We finally got it all worked out and we stopped by the office on our way moving into town to get the key. We get to the house and the key didn't work, but luckily the manager was coming to the house also. We got all moved in and for the most part they just left us alone. We got permission to paint some of the walls, so we did. We rented the house for 3 years and were always on time with the rent and only had to call them for problems maybe 3 times, but when there was a problem it was hard to get them to do anything about it. When we moved out, we did all the things we had to on our list and they came out to inspect. They approved that everything was fine and I even asked if we needed to sign something saying that all was good, and they said no. So, we thought great, we will get all of our deposit back. Well, when we got the deposit check we didn't get it all and they said because the new tenant said the paint, where we painted back to the original color wasn't good enough. I didn't feel like it should be up to the new tenant, and this was a few weeks after they had moved in, since the management company had approved everything. I emailed them, talked to them, and did all I knew to do to get it resolved and they would do nothing. They said that's how it was and we wouldn't get any more of our deposit back.

Apparently in SC, property management companies are in business to rip renters off. I have NEVER received less than my FULL security deposit back at the end of a rental. This time, out of a $1050 house deposit plus something like $350 for my 2 cats & 1 dog, I got back a little more than $300. I have never had to hire a professional company to clean the house I moved out of either. That seems to be essential down here, also. So, I did & they did a wonderful job - cost me $120. I paid the lease when I was no longer living in the house (it was a year long lease) because I found my perfect house to buy. So, for several months I paid a mortgage payment & rent on a house I wasn't living in. When Jade rented it again, I expected my full security deposit back. But, Diane says that, because I BROKE the lease she could deduct $525. I may have broken it by moving out early but I paid the rent on time every month until it was re-rented. How do I owe her $525???? The lease would have been up in March; I would have moved then & she would have had to re-rent it then - maybe going several months with it empty & no dope like me, paying for it. Then she deducted $25 for a sliding door handle that was missing; $50. to patch a small piece of carpet in a bedroom that had magic marker on it; $25 to patch a hole in the sheetrock behind a door - which the people who cleaned it had patched; $35 for "dog feeces" in the back yard. A total of $660 in deductions. I got back $390. Folks, you don't want anything to do with Diane Sarrocco at Jade Property Management.