Appliance Tech Services

PROMPT, COURTEOUS, AND THOROUGH.

THEY MESSED UP WHATEVER THEY DIAGNOSED WAS WRONG. THEY HAD TO COME OUT THREE MORE TIMES TO FIX IT AND THEY DIDN'T MAKE ME PAY FOR ANY OF THE PARTS OF THE TRIPS OUT HERE, BUT IT WAS A PAIN TO HAVE TO MAKE SURE SOMEONE WAS HERE FOR THEM.

NO CALL NO SHOW.

THEY DEFINITELY STAND BY THEIR WORK

I MADE THIS APPOINTMENT FOR 8 AM, TWO WEEKS ABOUT SO I WOULD BE ABLE TO HAVE THIS TIME. I HAVE OTHER APPOINTMENTS AND DO NOT HAVE TIME TO WAIT. THEY DID CALL ME AND I WOULD EXPECT AN APOLOGY. IF I HADNT CALL THEM I WOULDN'T KNOW THEY HAD LOST MY APPOINTMENT. THIS IS VERY UNPROFESSIONAL AND I WAS REFEREED BY ANGIE'S LIST. I BELIEVE THAT THE APPOINTMENT WAS EVER SET SO I WOULD USE ANOTHER COMPANY. I CALLED ON 5/26/03 AND GOT THE CALL CENTER AND ASKED TO SPEAK TO MANAGEMENT AND WAS ONLY ABLE TO TALK TO PEOPLE IN CALL CENTER THEY WANTED ME TO USE A DIFFERENT COMPANY AND AM SUPICIOUS DO TO THE LOST APPOINTMENT AND THE FACT THEY WANT TO REFER ME TO ANOTHER COMPANY.

SINCE MY REGULAR APPLIANCE REPAIR FAVORITE WAS NOT AVAILABLE TO COME OUT RIGHT AWAY, I CALLED APPLIANCE TECH. THEY COULD RESPOND RIGHT AWAY SO I BOOKED THE APPOINTMENT. THEY MET MY SATISFACTION IN EVERYTHING EXCEPT PRICE. I PAID A PREMIUM. I WOULD ONLY HIRE THEM AGAIN IF I NEEDED SAME DAY SERVICE.

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WARRANTY REPAIR SO I CANT GRADE COST. I WAS DISAPPOINTED AT HOW THE COMPANY HANDLED THE SCHEDULING OF THE APPOINTMENT. THE DAY OF THE APPOINTMENT THEY WERE SUPPOSED TO BE HERE BETWEEN 2-4 BUT DID NOT SHOW UP UNTIL 7.

PRICED A LITTLE TOO HIGH. CAME BY 1ST THING IN THE A.M. SAID THEY COULD NOT GET ANYONE TO COME TO THE DOOR. SOMEONE WAS HERE. DID NOT RETURN UNTIL 7:00 P.M. WORK WAS SATISFACTORY.

APPLIANCE TECH SENT A REPAIRMAN 3 DAYS AFTER MY INITIAL CALL. ANOTHER REPAIRMAN CAME THE NEXT DAY WITH THE NEW PARTS. VERY PROMPT SERVICE.

DAVID WAS VERY COURTEOUS AND PROFESSIONAL. HE EXPLAINED THE PROBLEM WELL AND WAS EASY TO WORK WITH.

DENNIS WAS VERY COURTEOUS, CALLED BEFORE COMING OVER & LET ME KNOW THE COST BEFORE DOING THE WORK.

ONLY ONE THING THAT I WAS DISAPPOINTED WITH AND PLEASE NOTE I AM EXTREMELY PICKY-AFTER THE REPAIR THERE WAS A NOTICABLE SCRATCH ON MY DRYERS WHITE ENAMEL

VERY RESPONSIVE I CALLED AT 5:30 AND THEY WERE THERE FIRST THING IN THE AM WHICH WASH GREAT BECAUSE I HAD 2 LOADS OF WET LAUNDRY.

SMITH WAS VERY FRIENDLY AND ACCOMMODATING TO OUR SCHEDULE. WORK REQUIRED TWO VISITS AND BOTH WERE QUICK AND EFFICIENT. EXTREMELY CLEAN - I HAVE NEVER HAD A REPAIR SERVICE CLEAN UP SO NICELY.

SCHEDULED APPT. QUICKLY. ARRIVED ON TIME AND WORKED QUICKLY. VERY COURTEOUS AND LEFT EVERYTHING CLEAN AS A WHISTLE.

VERY PLEASANT COMPANY TO WORK WITH. REPAIRMAN WAS PROFESSIONAL AND FRIENDLY. GAVE 10% DISCOUNT FOR ANGIE'S LIST.

REFRIGERATOR IS 13 YEARS OLD. EXPLAINS & SHOWS YOU WHAT HE IS DOING. DENNIS IS VERY PLEASANT & PERSONABLE. MEMBER REQUESTED DENNIS.

OVERALL, IM VERY SATISFIED. FINE AND EXCELLENT. CAME OUT ON TIME, CALL 15 MINUTES BEFORE THEY GOT THERE. HARD WORKING. LEFT MY HOUSE WITH NO MESS!!

SERVICEMAN, DENNIS, WAS VERY PROFESSIONAL. CAME OUT DAY AFTER I CALLED. WILL CALL AGAIN!

CALLED TO LET ME KNOW HE WAS GOING TO BE LATE -- IT WAS SO HOT AND HE HAD TO GO UP ON THE ROOF. NOTHING I REQUESTED WAS TOO MUCH TROUBLE. CLEANED A DRYER VENT FOR A WHIRLPOOL DRYER -- PRIECES WERE LOWER THAN I EXPECTED. CLEAN, WIPED FEET ETC.

THE SERVICE MAN WAS VERY KIND AND FRIENDLY AND ESPECIALLY GOOD W/ MY KIDS!

LEFT A MESSAGE WITH AN ANSWERING SERVICE, NEVER RECEIVED A RETURN CALL.

REPLACED A SWITCH ON A THERMADOR, THEY DIDN'T CHARGE ANYMORE WHEN THEY HAD TO COME BACK AFTER ORDERING A PART. I ALSO GOT A $12.00 OFF COUPON FOR THE NEXT VISIT.

FIXED FUEYER, PUT IN FREON, CLEANEDE COILS. FOUND LEAK IN FUEYER. HE HAD TO COME BACK THE NEXT DAY TO FINISH THE JOB--DID A GOOD JOB AND DID NOT WASTE TIME. HE WAS POLITE, AND NEAT.