About us
You can depend on us to provide a high-quality service at a fair and honest price. We understand that the future of our business depends upon our reputation, and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule our services.
Business highlights
Emergency services offered
Services we offer
A/C and Heating Service and Repair, Emergency Services Available, Heat Pumps, Ductless Systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.923 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-23 of 23 reviews
Kevin W.
Nov 2023
Central A/C Service or Repair
Great service
Kelly M.
Oct 2023
Central A/C Service or Repair
Aaron is awesome. He took the time to explain issues with my HVAC system. So nice to find someone I can trust to fix any other HVAC issues I have in the future. Plus, I signed up for the yearly maintenance plan since one of the units is in bad shape.
Response from Ocean Air Cooling, LLC
"Thank you for your review and for trusting us with all your HVAC needs. We really value your feedback and know other clients will appreciate your comments."
Kim F.
Sep 2023
Central A/C Service or Repair
Aaron the owner is very personable and very knowledgeable. He conducts himself in a professional manner and provide an excellent explanation about the problem he found and the repair he made. We also were able to discuss a plan for management of my aging HVAC system.
Response from Ocean Air Cooling, LLC
"Thank you very much for taking the time to provide this review. We greatly appreciate your positive feedback."
Sue O.
Aug 2023
Central A/C Service or Repair
Very professional, customer focused and genuine experience
Response from Ocean Air Cooling, LLC
"Thanks very much for your review and positive feedback!"
Jeannie S.
Aug 2023
Central A/C Service or Repair
I had an emergency situation and Aaron was willing to help fix our AC problem on a Sunday late evening. He was pleasant, efficient, & showed up when scheduled.
Response from Ocean Air Cooling, LLC
"Jeannie, thanks for taking the time to provide your feedback and review of our company. We are happy that you contacted us and that Aaron was able to resolve your problem. We hope you will consider us for your future HVAC needs and tell your friends, family and neighbors about our company."
Patrice C.
Aug 2023
Central A/C Service or Repair
I have their card and will always contact them for any HVAC issues.
Response from Ocean Air Cooling, LLC
"Patrice, thank you very much for your review. It was a pleasure to meet you and we look forward to assisting you with your future HVAC needs. Thanks again!"
Martin H.
Jul 2023
Central A/C Service or Repair
I had a good experience with this company.
Response from Ocean Air Cooling, LLC
"."
Bob Z.
Jul 2023
Central A/C Service or Repair
Aaron was punctual, responsive and his work was very professional. We are looking forward to a long and pleasant business relationship.
Response from Ocean Air Cooling, LLC
"Bob, thanks for taking the time to write your review. These reviews are very helpful for other customers. We are glad we could be of service and are also looking forward to a long business relationship."
Brenda E.
Jul 2023
Central A/C Service or Repair
A technician came out in a timely manner, problem was solved withing minutes and the cost was affordable. I will definitely use again.
Response from Ocean Air Cooling, LLC
"Brenda, thank you very much for your review. He are glad you're pleased with our service. We appreciate all of our wonderful clients!"
James L.
Jul 2023
Central A/C Service or Repair
Very good an honest.
Response from Ocean Air Cooling, LLC
"Thank you for providing your review of our company and service. We hope you will refer us to your family and friends. Thanks again!"
Susan C.
Jun 2023
Central A/C Service or Repair
Aaron for very professional, explains things and takes pictures so you can see the work that he had done, know one has ever done that and I was impressed! He has a great personality and very polite! I will be calling him in the future for sure! I HIGHLY recommend this business!
Response from Ocean Air Cooling, LLC
"Susan, thanks for the review. We are happy to know you were please with our service. Thanks again for the valuable feedback!"
John L.
Jun 2023
Central A/C Service or Repair
I would definitely recommend this company for all of you heating and cooling needs. Aaron was prompt, friendly, courteous, conscientious, knowledgeable and affordable. He even called the next day to make sure everything was ok.
Response from Ocean Air Cooling, LLC
"John, thanks for your review. Your important feedback helps us know we're meeting our company goal of delighting every customer."
Gary P.
Jun 2023
Central A/C Service or Repair
First to call and was able to come next morning. Very knowledgeable and did a good job getting the unit working
Response from Ocean Air Cooling, LLC
"Gary, thank you for your review. We are concerned that we did not meet your expectations for 5 Star service. Our company strives to exceed customer expectations and we view any rating less than 5 Stars as not meeting our company goal. We would like to learn what we could have done better, so that we can constantly improve. Please feel free to share any feedback you think would be beneficial. Thanks again for your review."
Desirea A.
Jun 2023
Central A/C Service or Repair
Nice guy, personable and fast. No issues, will use in the future for other projects.
Response from Ocean Air Cooling, LLC
"Thanks very much for taking the time to review our service. We appreciate your feedback and know others will find it useful."
Claire B.
Jun 2023
Central A/C Service or Repair
Aaron arrived on time. Very personable young man. Explained the problem, gave us a quote and fixed the issue right away. Highly recommended. Will use him again.
Response from Ocean Air Cooling, LLC
"Thanks for your review and recommendation!"
Lisa T.
Jun 2023
Central A/C Service or Repair
The technician was very polite, professional and very helpful with information about the problem I was having. I will definitely use this company again for future services. I would highly recommend him.
Response from Ocean Air Cooling, LLC
"Lisa, thank you for your review and we are very happy your are pleased with our service."
Ed S.
Jun 2023
Central A/C Service or Repair
Pleasant, professional and very informative. After my experience I signed up for a service contract due to comfort level.
Response from Ocean Air Cooling, LLC
"Thank you for your review. It was a pleasure meeting you, and I look forward to our future visits!"
Angelo D.
Jun 2023
Central A/C Service or Repair
Please read this before you call anyone else. Aaron with Ocean Air not only saved the day but saved me hundreds of dollars. I had an issue on Saturday night that another company (Coastline Heating) came out to diagnose on a Saturday evening late, which I appreciated. Although the tech basically walked up to the unit, touched where the fan motor was and noticed it was hot and said "you have a bad fan motor" with no more diagnostics. I thought that was a little bit odd. They said they didn't have the part on the truck and had to order it and offered us a window unit which was very nice. As soon as we woke up the next morning I was on the hunt to find someone to come to put a second set of eyes on this and I found Erin. He answered my call on a Sunday at 12:45pm and I told him the situation. He said he had the part on his truck in case that was it and came over to take a look. It in fact was NOT the fan motor but a capacitor that was faulty. It look him about 5 minutes to figure that out with his testing. He replaced the capacitor and we're off to the races with cold air. He explained everything to me thoroughly and I watched him do the work. I can't explain how much this helped my family out because I have a 8 mo old that had to sleep in heat because the other company didn't do their job correctly. Thank you Aaron for your hard work and you now have a customer for life from this. Don't call anyone but Ocean Air Cooling for your HVAC needs.
June M.
Jun 2023
Central A/C Service or Repair
He was very punctual and polite. He went over what he did thoroughly supplying paperwork to backup what he said. I was happy with this company.
Robin N.
Jun 2023
Central A/C Service or Repair
Very generous with his time spent explaining my a/c problem. Courteous and knowledgeable. I would choose this company again for service and recommending to My acquaintances
Saria A.
May 2023
Central A/C Service or Repair
Extremely professional, reliable and knowledgeable ! He fixed things four other technicians couldnâ t !
Response from Ocean Air Cooling, LLC
"Wow! Thank you for your 5-star review. I'm happy to hear everything is working the way it should!"
Richard D.
May 2023
Central A/C Service or Repair
Spectacularly good service!
Kat T.
May 2023
Central A/C Service or Repair
Extremely professional, polite, and efficient! Annual Contract available for &149.99! LOVE LOVE LOVE OCEAN AIR! Highly recommend for HVAC inspection, install, repair and maintenance!
Response from Ocean Air Cooling, LLC
"Thank you for the 5-star review! It was a pleasure serving you, and I look forward to the next visit!"
Licensing
Licensed*
Trade License Number
117103
Trade License Locale
SC
Trade License Expiration
10/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ocean Air Cooling, LLC is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Ocean Air Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Ocean Air Cooling, LLC offers free project estimates.
No, Ocean Air Cooling, LLC does not offer eco-friendly accreditations.
No, Ocean Air Cooling, LLC does not offer a senior discount.
Yes, Ocean Air Cooling, LLC offers emergency services.
Yes, Ocean Air Cooling, LLC offers warranties.