Approved ProAbout us
Super Service Award winner 12 years in a row! Reviewed on Angie's List for 12 solid years! We return all emergency calls within 15 mins, 24 hrs day, 7 days wk. Why? You're our #1 priority as without YOU, there is no US. It's really that simple. The big difference is we CARE. We GENUINELY care. We always will. Please visit our website for our rating statistics at: www.Servant Plumbing.com or touch link above and see how we walk it when we say you're number one to us, and not just talk it as so many companies do.
Business highlights
Family owned & operated
Emergency services offered
38 years of experience
Services we offer
SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.
Services we don't offer
n/a
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 20
Assorted photos uploaded by Servant Plumbing of Mt.Pleasant
Reviews
4.9519 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 51-75 of 519 reviews
Timothy H.
Jun 2017
Plumbing, Water Heater Service
They replaced our hot water tank with an A.O. Smith commercial grade hot water tank, which from a qualitative point of view, was excellent. Our hot water tank was ten years old. They are very competitive, very professional. We’ve used them four times. Their quality is excellent. The hot water tank they used, they weren’t cutting any corners. They were very punctual and they arrived when they said they would. We’ve had others that kind of show up on their own schedule. Their responsiveness was excellent. They tell you they will contact you within so many minutes, within the hour or whatever on the voicemail, when you leave a message with your name and number. Their punctuality is very good and their professionalism is very good.
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much for using us for your plumbing work! And for taking the time to post a review as well :)"
Deborah H.
Jun 2017
Plumbing
They've actually done a lot of work for me. I had the lines from my washing machine got blocked underneath the house.God only know the last time those were snaked out. It was not expensive at all. They're super responsive. They're great, really great. I love those guys.
Response from Servant Plumbing of Mt.Pleasant
"Thank you for your repeat business! The ultimate sign that a customer is 100% satisfied is when they use us again :)"
Richard H.
Jun 2017
Plumbing
See my response above.
Matt Q.
May 2017
Plumbing
They did a great job and completed the work in a professional manner
Response from Servant Plumbing of Mt.Pleasant
"Thank you for your trust in us to complete this project for you, it was a sizable amount of money! It was a pleasure and we thank you very much!!"
Lizbeth L.
May 2017
Plumbing
Chuck was very professional. He detailed the different options we had to insure that the leak would be fixed. He also had options of a new surround available for viewing on his phone along with an assessment of each model. With his expertise, I was able to choose the perfect surround for our master bathroom. He was also very clean as he worked and left us with available water to use. The job took ONLY two days. His work is competent, professional, and sound. We had Servant plumbing install a new water, also, when we moved into our condo. They are worth every pennyl
Response from Servant Plumbing of Mt.Pleasant
":) Sounds like you liked Chuck! LOL. Thank you very much for your review, mean an awful lot to us when our customers take the time to post!"
Michael B.
Apr 2017
Plumbing
They looked at the drain and faucet, explained what needed to be replaced and finished the job. Then, installed the Nest. Work is excellent. Will call again
Response from Servant Plumbing of Mt.Pleasant
"Thank you! Good reviews always make me smile, always. I NEVER take them in stride."
Frank F.
Apr 2017
Plumbing, Drain Cleaning
Called Servant, left a message. Josh called back less than 15 minutes later. Told him what I needed and he coordinated the time with my tenants. They diagnosed the issues, made recommendations and gave me a price. A new faucet was needed. Communication was excellent throughout the whole process and my tenants are very happy and so was I. Very professional.
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much for your review it was a pleasure doing work for you!"
William W.
Apr 2017
Plumbing
Everything was just about perfect, and this project involved cutting through at least 6 walls to access various hook-ups and supply lines, and a lot of time was spent under our house. In the past Josh has done most of our plumbing, but this time he sent out Charles Miller, a relatively new employee with Servant Plumbing. Charles is a young man; he is honest, extremely competent, and has an incredible work ethic. I'm certain someone else would have taken much longer to do every-thing Charles accomplished. Charles is the type of person one would invite to stay for dinner, which we did, although he had to decline. Regarding price, I gave a "B." because their quotes "seem" a little high. However, I have been so pleased and confident with their work that I have never sought competitive bids. In my case, past experience is more important than price and I feel I will come out better in the long run.
Response from Servant Plumbing of Mt.Pleasant
"First and foremost, thank you for being a repeat and loyal customer, as being called to do work again is the highest compliment of all! Thank you SO much for taking the time to go in depth with your review. It really helps me to get a better idea how we did and how my customers think :) We are definitely not the cheapest company around. But by far not the most expensive either. We charge what we have to, not a penny more, to ensure we will be around for another 30 years! Some of the plumbing companies currently on this list are new companies with no track record whatsoever, leaving you with doubt as to whether they will still be around a couple years from now. In fact, two of the companies are ex employees of ours that recently went into business and duplicated our way of doing business. One of them even stole our 15 min call back promise and promotes it heavily. But hey! It's always nice to be emulated lol. But who really knows if they will make it or not is my point and too many see a few A's and think they are safe. You appreciated the fact that when it comes to plumbing, going with the cheapest plumber is not always the best way to go. When you're dealing with something as profound as pressurized water lines inside your home, do you really want the cheapest guy? LOL But one thing you do know for sure is this, 10 years from now if you have an issue with that work, we WILL be around to stand behind it, because we are still standing behind work we did 10 years ago. I thank you again!"
Kevin D.
Apr 2017
Water Heater Service
They were courteous and professional. The were very responsive, I called them and within 10 minutes of calling them they were at my home. The next day they came in and replaced the water heater. The quality of work was great.
Response from Servant Plumbing of Mt.Pleasant
"Wow! Thank you for an excellent and splendid review. Yes, when you have an emergency situation like that we make every attempt possible to drop what we are doing to get to you! Thank you for being a customer :)"
Janice G.
Apr 2017
Plumbing, Drain Cleaning
There was additional moneys for the drain. He was very down to earth and I liked that he was a local company. He was very very nice. He came out in a very timely fashion. I left a message and he called me back in ten minutes. He was very punctual. It was well appreciated. I thought $150 was little high to install a toilet.
Jo T.
Mar 2017
Plumbing
It was awful. In fact I had text where some of the people that work for him and they were equally awful. He's an old junk man and he has since sold it to somebody else, it's in transition. He was just awful. I have to text and text and texts that are just awful. One of the guys, he pays the workers to give Angie's List great reviews. He threatened me. I can't even stand him. In fact I haven't even had my plumbing fixed. I have no shower because it was really bad, financially and emotionally. It was horrible .In fact, I don't even use Angie's List because of that. My mom was like, why haven't you fixed any leaks. They were supposed to fix one bathroom and gut it. They came in and tore up the walls, it was dust everywhere. It was dirt, they got it through the house on the hardwood floors. I told the guy that I can't have them here without me. They were insistent that they be here without me. They didn't come when they were supposed to come. He threatened to sue me, I just didn't want to deal with it. Jay he was certain there was asbestos in the bathroom. I was just one of the worst experiences. It's so hard to find a contractor you can trust. I'm not using Angie's List and even personal referrals. My mother had referred them. She had them come out and change the plumbing of a toilet or something. I have plastered walls from the 1920's or 40's there's huge holes in my wall. It's dreadful, and my ceiling of course from the leaks. It is an old house, and I think it was more than what they could have handled, and they should of said so. They were very precise. The work was horrible. They were very responsive. They were not answering questions.
Ashley V.
Mar 2017
Plumbing
I had a good experience. The price seem pretty high. It was an emergency type situation. I like their responsiveness in having someone to come out within an hour. I was in a situation with water.
Response from Servant Plumbing of Mt.Pleasant
"Thank you for an excellent review even while thinking we were high :)"
Kristina H.
Feb 2017
Plumbing, Drain Cleaning
We were having problems with our plumbing backing up. I bought a cheap plumbing camera from Amazon and put it inside our pipes from the cleanout in the front yard and saw that we had roots in our plumbing going up towards our house. Not knowing how far up they went or what damage they had caused to our pipes I called several plumbers to come out and take a look at our issue. My biggest fear was that the roots had climbed far enough up the pipes that our slab foundation would need to be cut into to fix the problem. 5 plumbers came out, Servant Plumbing was the fifth. The first 4 gave me general quotes for pipe cutting/replacing/repair but wanted $150 to $300 to use their cameras to get a closer look at the problem before they could give me a solid estimate. I wanted to get accurate estimates but I did not want to pay multiple plumbers for use of their cameras. I would have just shown them what my camera had found but my camera did not go very far up the pipes and I did not know the extent of the damage. Servant Plumbing was the last plumber to come by. After explaining the issue and what I saw on my camera they said they could not give me an estimate until they had a better look up the pipes and they immediately went to get their camera. Within 10 minutes I knew that this was the company I wanted to use because they did not try to charge me to use the camera (how else are you supposed to give an accurate estimate, unless you can see how bad it is), they spoke to me in easy to understand terms and they were very professional. They voiced concerns about complications that might arise and gave me a quote that was comparable (and a little better than some) and told me they could start the repairs right away. It took about 3 hours to cut and repair about 5 feet of pipe and install a new cleanout. The problem was a previous homeowner was having issues with roots and a plumber repaired the pipe using a patch that did not hold. Roots had gotten into the pipes from the patch and parts of the cleanout were cracked (possibly a combination of the compromised pipes and us having to snake the pipes every other day to use our plumbing - it was a difficult angle to snake). Overall we were NOT thrilled to have to fix this expensive repair but we were VERY HAPPY with how Servant Plumbing handled everything. Now we can freely use our plumbing and sell our house in the future knowing that the repair was done right and no future homeowners will have to worry.
Response from Servant Plumbing of Mt.Pleasant
"Nothing makes me smile more than a great review, it's what makes doing business with the wonderful people of Charlston worth it!!!"
Paul W.
Feb 2017
Plumbing
Called late on Friday and Josh showed up the next day as promised. Job was done quickly and professionally. Very impressed with the service and would use again without hesitation.
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much for taking your time to write us an excellent review. Customer service is where you win or lose in this business and we go out of our way to make sure we can give you the best customer service possible!"
Russell L.
Feb 2017
Plumbing
It went very well
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much for bringing another smile to my face, I love nothing more than logging on to see our reviews as it lets me gauge how we are doing as a company"
E Y.
Jan 2017
Plumbing
Excellent! Josh responded well within his "I'll call you back within 15 minutes" time frame and was able to come out within just a few hours. He fixed the problem quickly, efficiently, and cheerfully. He's a very personable young man, and will definitely get my business again.
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much for also taking your time to leave us an excellent review. We pride ourselves on returning calls within 15 minutes, and in fact, some companies and even an ex-employee who went into business on his own are duplicating our system and advertise they return calls in 15 minutes also. Actually makes me feel very flattered that we are being emulated :)"
Jon S.
Jan 2017
Plumbing
Went great--I'd use these guys again!
Response from Servant Plumbing of Mt.Pleasant
"Thank you so much I really do appreciate you taking the time to say what you did! :)"
Timothy H.
Jan 2017
Plumbing
They were very efficient and did great work for us!
Response from Servant Plumbing of Mt.Pleasant
"I can't tell you how happy it makes me to read great reviews about your own company, just makes me grin from ear to ear!"
Clark H.
Dec 2016
Plumbing, Water Heater Service
on the whole, well.
Response from Servant Plumbing of Mt.Pleasant
"We didn't quite get all A's like I am accustomed to but we will take a B as not being a bad grade. I will contact this customer however to see what it was that left us short of an A!"
Vincent M.
Dec 2016
Plumbing, Water Heater Service
Awesome folks who came out here on a holiday.
Response from Servant Plumbing of Mt.Pleasant
"Anybody can claim great service during normal working hours but very few if any can claim it on nights weekends and holidays and that is where we shine in giving the best customer service you can find it anywhere! So glad we could help you and thank you so very much for taking your precious time to leave us a review :)"
Elizabeth F.
Dec 2016
Plumbing
I sent Josh at Servant Plumbing a message through Angie's List, asking for his help . . . . and soon if possible, not knowing if on a Sunday on short notice he would able to come. Sure enough, within a very short while, he emailed back that he would come, which he did within about an hour or so . . . and on a Sunday! He was able to clear the disposal blockage quickly and while doing so, noticed that one of the pipes under the sink needed to be shortened somewhat, which he also accomplished. We've used Servant Plumbing before and have always been happy, and this Sunday emergency service was just more proof that our trust in Servant is well-placed. Josh really saved the day for us and did it in such a pleasant and professional way, and he also charged us less than $100 for the job. We were so grateful.
Terry H.
Dec 2016
Plumbing
The guy had to adjust on the fly, as our new sink wouldn't properly fit the cutout left behind by the old sink. I think he did well to make it fit and look as good as it did. He had to do some cutting (dust went everywhere) and I know his labor hours were above what he had estimated for the job. Overall, I think they made the best of a tough situation and we are pleased with the work.
Richard H.
Nov 2016
Plumbing
Good, thanks to Chuck who did the work.
Craig H.
Nov 2016
Plumbing
He was very responsive. This man calls you back within 15 minutes after you leave him a message. He was honest, very responsive, and professional. The workers were very professional. He has on his logo, a little cross, and it says, "Heavenly owned but locally operated". That's one of the reasons that I picked them. They also have four-hundred and something positive reviews on Angie's List, that was another reason that I picked them too.
Marcus R.
Nov 2016
Plumbing
Very good, it was fine. He was very nice and polite. Just a minor thing, was he got his hand on the wall and made a dirty mark but it was a small thing.
Licensing
Bonded
Insured
Licensed*
Trade License Number
44328
Trade License Authority
LLR South Carolina Residential Builders Commission
Trade License Expiration
06/30/2021
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Servant Plumbing of Mt.Pleasant is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Servant Plumbing of Mt.Pleasant accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
Yes, Servant Plumbing of Mt.Pleasant offers free project estimates.
No, Servant Plumbing of Mt.Pleasant does not offer eco-friendly accreditations.
No, Servant Plumbing of Mt.Pleasant does not offer a senior discount.
Yes, Servant Plumbing of Mt.Pleasant offers emergency services.
Yes, Servant Plumbing of Mt.Pleasant offers warranties.
Servant Plumbing of Mt.Pleasant offers the following services: SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.
n/a