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TODAY, I asked how the tenants passed the inspection with the lawn over grown ( I have dated pictures) and urine stains on the carpet from the pets they brought in without disclosing and never paying a pet fee?  I also asked why Scott Properties was not enforcing the break lease fee equal to 3 months rent.  
Soon after as I wrote that, Our Portal Access was Denied.
I will find out if this is legal or not because we were told that we won't receive our Forfeited Rent Deposit until the end of May.  I've seen fee's and charges that I don't know what they are for and now I can't even look at the statement.  
  (( AS MUCH AND AS OFTEN AS I COULD I USED MY COMPUTER TO MAKE COPIES OF ALL OUR COMPUTER CONVERSATIONS WITH SCOTT PROPERTIES.  I ALSO HAVE DATED PICTURES OF OUR HOME BEFORE THEY MANAGED IT AND AFTER.  THEY ARE NOT THE SAME. I WILL GLADLY MAKE THE ENTIRE CONVERSATIONS AND PHOTO'S AVAILABLE TO ANYONE IF IT SAVES THEM FROM GOING THROUGH WHAT WE HAVE GONE THROUGH AND WHAT WE ARE CONTINUING TO GO THROUGH.  UNFORTUNATELY, IT'S NOT OVER YET.
 If you do decide to hire Scott Properties I strongly suggest that you not rely on phone conversations from anyone at Scott Properties.   Put everything in writing ON THE PORTAL. 
My husband is a twenty- five year active duty veteran currently serving our Country in Afghanistan and I'm taking care of our temporary home in Fayetteville.  We put our trust in Scott Properties and sadly we have felt so betrayed and taken advantage of.  I won't lie, we are so sad that a fellow soldier has broken the agreement that he signed.  Lash and I firmly BELIEVE that you are only as good as your word.  We set high standards and believe in the law.  That's the way we live and we expect the same from the people we give our business to. Frankly, we are disappointed in both the tenant and Scott Properties. I know I have left things out but, there is just too much that has happened in these short months to be able to fully document it all in a short amount of time.

This is a property management company that does not respect you as the property owner.  They are quick to spend your money without approval, and fail to follow simple instructions given.  Scott authorizes repairs to be performed without verifying that they need to be performed, or even the quality of the repair when complete.  They are unaware of the contents of their own leases, and seem to be confused about the industry standards of operation.  Communication is poor and unprofessional.