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Comprehensive Maintenance Services Inc
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpentry Framing - Install,
About us
25 employees. No subs. Cost is determined by the job. Travel charges apply on case by case bases. Extra charge for after hours service is $125. Additional DBA - CMS, CMS Inc. Additional contact name - Mike Curcio.
Business highlights
Emergency services offered
25 years of experience
Services we offer
Roof repair & maintenance, gutter cleaning, gutter installation, metal fabrication & tree removal., wood replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.435 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 3% | ||
| 6% | ||
| 3% | ||
| 9% |
Showing 26-35 of 35 reviews
Narayan S.
Aug 2010
Everything went well. They promised 4-7 days for the work to be done but it took 2 weeks. This wasn't a problem, though. When they gave me a quote for this work, they never mentioned a discount for Angie's List members. I called the company about this and they said the discount was already included. I feel that this was kind of misleading. They were prompt and I am very pleased with their work.
Jay T.
Aug 2010
Did only 60 percent of the work. Said the disputed work was outside scope of original agreement. Fact is, the roofers just didn't do the work. Owner suggested that I was trying to get work done for free; he said he was tired of listening to me, and he said he hoped he wouldn't have to call his lawyer to get a restraining order against me. Some of the work was done poorly, and CMS fixed it after I complained. CMS did what appears to be a good job on a house in my area.
Response from Comprehensive Maintenance Services Inc
"CMS, Inc. completed all of the repairs in the original estimate in a timely, professional manor. This customer proceeded to call back approx. 7 months later to say he still had a leak. CMS, Inc. deployed a technician the following day to investigate the roof leak. Upon the investigation CMS, Inc. did find a roof leak in an entirely different area. We informed the customer of the new leak area and he insisted that it was the same area. The owner from CMS, Inc. never threatened to call an attorney or get a restraining order, but we did inform him that there would be a charge to repair the new roof leak due to it being a different area. The customer waited for over a year to report this false accusation on Angie's list. CMS, Inc. does take before, during, and after photos of all work performed. If any one would like to see the original estimate and photos taken from this job, we would be more than happy to share them with you. If anyone is interested in giving CMS, Inc. the opportunity to come out and quote a job/ perform services, you will see first hand our professionalism. CMS, Inc. stands behind our work 100%."
Richard K.
Aug 2010
We had a pretty significant roof leak and I had called several companies for estimates, of which, CMS was one of the companies I contacted. First of all, they arrived on time (actually they were a little earlier), secondly, they gave me a great estimate and said that if I wanted, they could do the work right then and there! It involved removing/replacing shingles and a vent shaft sleeve that was cracked. I gave them the "go ahead" and they were finished within 45 minutes. They provided me with a CD of pictures of "before, during and after" repairs. I was very pleased with the quality of work and asked them to provide me with estimates for several other repair items around the house.
Tamara R.
Aug 2010
I didn't use them. They didn't communicate with me at all. Their estimate was very thorough and fine, but they didn't call to tell me they were coming. The guy never called me back and I didn't get the estimate for ten days. Everybody else that I got estimates from communicated with me and called me right back. They did come when they said they would after I finally got hold of them. I did not like the estimator that came. He was rude and spoke down to me as a woman. They probably would not be the first company I would call. Their work might be wonderful and I might give them another chance if they had another estimator.
Response from Comprehensive Maintenance Services Inc
"CMS, Inc. sent out our general manager to diagnosis the problem at this customer's home. While our GM was out there look at the problem, the customer informed him that she needed to step out momentarily and left her garage door open. Our GM then waited there until she came back to ensure that her home was not left unsecured. The customer did not agree with the scope of work explained by our GM, and did not want all of the recommended repairs done. There are occasions in roofing that the homeowner does not believe that the recommended repair are needed and thay want us to take short cuts. CMS, Inc. will not ever take a short cut, we always do our work the correct way to ensure that the problem is repaired. CMS, Inc. stands behind our work 100%, and we strive to do it right the first time. The customer was emailed her estimate within 2 days of the visit to her home. Our office staff then called her to inform her that the estimate was in her inbox, and if she could not find it in her inbox that sometimes it get filtered to the spam or junk mail. Our GM, has a wife, a mother, and a daughter, and treats them and all other women with the utmost respect. CMS, Inc. denies the accusation of our GM talking down on this customer 100%. We believe that the problem was that this customer did not agree with the scope of work or our General Managers professional opinion. We also believe that our GM might have insisted that the work described to the customer was necessary to ensure that repairs were made properly, and the customer did not agree. CMS, Inc. is extremely dissappointed that this customer feels this way and hopes that should any customer have have the same experience, they report it immediately to the office so we may look into the matter."
Nancy K.
Jun 2010
The owner gave me an estimate which was what I paid. His workers performed the work competently and carefully. I was so pleased with their performance that I asked the owner if he did bathroom remodeling. Unfortunately, he does not. I would recommend this company to anyone.
Scott C.
Oct 2009
They got to my home when they said that they would. They charged me what they said they were going to charge me. They fixed the leak and I have not had a problem with it since. I had an A+ overall experience working with them. I will not hesitate to use them again in the future.
Heidi W.
Jul 2009
These guys exceeded all expectations and were professionals from start to finish. They were reasonably priced (half what a chain handyman business was going to charge), prompt and did quality work. The guys who did the repairs kept me updated on what they were doing and what to do to avoid repairs in the future. Only a company who cares for their customers would tell someone how to avoid calling them again in the future! They even sent a disc with pictures of the repairs completed along with the invoice. I would hire them again and highly recommend them.
Kelly W.
Nov 2008
I had several estimates. I liked the product and the presentation was professional. The price was good. The work took them about two weeks. I liked that they called me after the work was done to make sure I was happy.
NANCY S.
May 2008
A human being answered my call. An owner came within hours to give me an estimate. The workers came the next day, as promised. Two days later I received the bill with a CD of photos of the before and after. I would use them again.
Jim W.
Dec 2007
Five or six workers spent most of the day, with Mike coming over to check the progress and quality of work. Cleaned up better than contracted for. Workers all appropriately friendly.
Sarah M.
Oct 2007
The workers were very professional and worked the whole time they were on the property.
Janice H.
Aug 2007
The men that came out were nice clean gentlemen, not your typical roof guys. They did their job quickly and neatly. There was a problem with the pipe boots leaking slightly during a rain storm the day after the work was completed, but they came back immediately and fixed the problem and so far everything seems to be holding up fine. They fixed a baseball size hole in my roof and fixed other damage and even fixed a damaged piece of the soffit. They were not what I would call cheap but they did more than was promised at the price they quoted me in their estimate. I was satisfied and would consider using them again.
CHRISTINA G.
Jun 2007
We were very happy with the cost and prices. They did a really good job getting the work done on time and they cleaned up their mess as well. I am gong to have them come back to give me an estimate on doing some exterior painting.
Licensing
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FAQ
Comprehensive Maintenance Services Inc is currently rated 4.4 overall out of 5.
Comprehensive Maintenance Services Inc accepts the following forms of payment: CreditCard
Yes, Comprehensive Maintenance Services Inc offers free project estimates.
No, Comprehensive Maintenance Services Inc does not offer eco-friendly accreditations.
No, Comprehensive Maintenance Services Inc does not offer a senior discount.
Yes, Comprehensive Maintenance Services Inc offers emergency services.
No, Comprehensive Maintenance Services Inc does not offer warranties.