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Pools of Charleston, LLC

Swimming Pool Company

About us

We LOVE that you’re thinking about building a new pool or spa or simply improving your original pool. It is our mission to make this experience as exciting and organized as possible, leaving you with a feeling of real customer service and professionalism. We pride ourselves in offering our clients incredible communication, transparency, designs and timing. We can do this simply because we have so much experience in the pool business combined. We are also a newer company in Charleston so we can be very competitive in timing and offer a boutique feel to our highly personalized approach. Frank Fletcher, our owner, and pool guru, worked weekends building what eventually became a very successful and award-winning business called ‘Chemistry Pools’. After so many requests in Charleston for new builds, Frank teamed up with Valmar Nunes, a seasoned contractor in Charleston to make what we call “A complete full service and dream pool company" called Pools of Charleston!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.975 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
4.9
Showing 26-50 of 75 reviews

BILL M.
04/2018
4.0
Frank worked hard to learn and implement an extremely difficult repair of the Pool tarp machinery. Would definitely hire him again and would recommend him highly

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Regina/Aaron L.
04/2018
4.5
I never give anybody a complete 5 Star rating, but Frank Fletcher came close, after making a 2nd trip to check on our old pool heater without again charging us, and he fixed the problem. He certainly has my recommendation!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

David R.
04/2018
4.5
Nice guy, easy to talk to, and does great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Fred W.
03/2018
5.0
Very responsive, very quick. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim P.
02/2018
5.0
Friendly and conscientious!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cecil and Tammy W.
02/2018
5.0
He was wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie K.
02/2018
5.0
Very professional and friendly. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
01/2018
5.0
We had a leak in our pool which we could not find. Frank patiently found and repaired it. Also corrected electric issues. Would highly recommend .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy G.
12/2017
4.0
Although it took a long time to finally get the work done he was first rate. Job looks great and no leaks today. Great job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

charles k.
10/2017
5.0
Frank did a great job with his customer service. I would call him anytime you need a good service man on your pool or hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
05/2017
4.5
Frank installed a new AquaCal Ice Breaker pool heater on a 12,500 gal above ground pool. The pool heater piping was moderately complicated and he handled this in good fashion. He correctly determined the location and elevation of the unit. His pricing was fair and the work was completed expeditiously. The unit increased temperature from 72 deg F to 82 deg F. I would use Frank again, highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim G.
05/2017
5.0
Frank was great, showed up on time, his price was certainly fair and his workmanship was 5 star. He fixed a 10 year old spa to new condition again. I would certainly use him again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura P.
05/2017
5.0
Frank from Chemistry Pools is a true professional. And in the field of pool service and repair that is a very rare thing. He called within an hour of my request in Home Advisor. He said he could meet me at my house within 20 minutes and he was there in less than 20 minutes. He gave me a cost estimate within a week. And after I approved the work, it was done within 1.5 weeks. You can't ask for more than that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcus T.
04/2017
5.0
Frank is an honest businessman who does his work as if it were his own equipment. He is prompt in responding, quick in arriving, and efficient in action. If having fancy truck with a named logo is what you are looking for, this isn't Frank. However, if you are looking for someone who knows his trade, treats customers honestly and with respect, and gets the job done right at a good price - Frank is your guy. If I ever need anything in this area again - I won't be calling anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melanie C.
03/2017
4.5
Frank confirmed the appointment time after I booked it online, showed up on time, was very thorough in his diagnosis and I appreciated him taking the time to find the root of the issue rather than going for a quick fix that could've proved costly. I would recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary R.
02/2017
5.0
Oh my Gosh! Frank was absolutely great! My mom's Jacuzzi bathtub jets were not working because of electrical surges or too much power to the unit. Frank came in took care of the problem in a professional workman like manner. He got the job done in a reasonable time at a reasonable cost. Not only that, he went way above and beyond what was required, he also fixed the hinges on my mother's screen door for no additional cost! But, wait there is more, not only did he make sure the tub jets were working before he left, he also called the next day to make sure they were still working! Believe me, i would use this company again and again, and would recommend them to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janet R.
02/2017
5.0
Frank is knowledgeable and professional. So far he fixed an electrical issue and is searching for other parts to repair our 16 year old hot tub. We have had 2 other "repair pros" to our home not from Home Advisor and all I can say is "never again!' If we ever have future trouble we would definitely call Frank again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy S.
01/2017
5.0
Frank was prompt in returning my call, knowledgable, and friendly. He arrived for the appointment on time, was efficient with the necessary repairs, double-checked his work to ensure everything was functioning, and provided thorough info in case I needed follow up service for other issues in the future. I would definitely recommend Chemistry Pools for your spa/hot tub repair/service needs! Thanks, Frank!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heidi B.
12/2016
5.0
Frank was very thorough and explained everything. Even though our hot tub was not worth fixing he gave us info on purchasing another one. When the time comes, we will call Frank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barb H.
10/2016
5.0
Frank is reliable and trustworthy and does great work and works with your budget. I would definitely recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eugene S.
10/2016
5.0
Great Service and Repair. I will always call Frank for all my Pool needs. Nice guy and very smart. He solved a problem that should have been seen at Jandy / Zodiac Pool Pumps during Assembly of my new pump. Disappointed with Zodiac not standing behind their product; But Frank fixed my pump and it is working Great. Thank You Frank. ( EDS from Wadmalaw )

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LeeAnn M.
08/2015
5.0
Frank is the best! He explains everything, if you're interested in learning. Always prompt and provides great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine D.
12/2014
5.0
We have had Frank and Chemistry Pools for around 6 years now. Very thorough and knowledgeable and great service treatment. They have installed new equipment for us, fixed leaks, and have just done a great job with everything!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

668 Marina Drive, Suite B7, Charleston, SC 29492

https://www.poolsofcharleston.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
21757
Trade License Locale
SC
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Swimming Pool Company

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Pools of Charleston, LLC accepts the following forms of payment: CreditCard
Yes, Pools of Charleston, LLC offers free project estimates.
No, Pools of Charleston, LLC does not offer eco-friendly accreditations.
No, Pools of Charleston, LLC does not offer a senior discount.
No, Pools of Charleston, LLC does not offer emergency services.
Yes, Pools of Charleston, LLC offers warranties.

Contact information

668 Marina Drive, Suite B7, Charleston, SC 29492

https://www.poolsofcharleston.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed