James Island Cleaners
About us
James Island Cleaner has been in business since 1986. Katherine believes in the green, environmentally conscious operation of her Dry Cleaning business. Her business has prospered with focusing in on quality dry cleaning, meeting time lines of customers and extends the life of their garments from careful and meticulous dry cleaning. Katherine says the most popular convenience is the drive through and pick up window. A James Island cleaner is one of the few dry cleaners offering one day service as well.
Business highlights
Services we offer
Dry Cleaning
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 86% | ||
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| 14% | ||
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- I have taken my duvet in twice for dry cleaning. Both times they have misplaced it and it has taken about three weeks for me to get them back. Each time the manager calls and apologizes (which is so nice and is why I continued to go). The duvets once I get them back look great but the time delay and misplacement of these items is not ideal.
- Here is the incident that was a game changer: I wait till I have a substantial amount of drycleaning to take a load in. I spend about $350-400 a month on dry cleaning so I would classify myself as a decent regular customer. The last time I went in I had all my clothes together and the young "manager" behind the counter was rude from the moment I walked in. I have never been spoken to the way she spoke to me and normally, I am not one to bite my tongue, but was so taken back that I was absolutely speechless. She was so defensive and while I understand everyone has a bad day, her behavior was inexcusable. Two of my dresses had dog hair on them (one of the reasons I needed them cleaned) and she was disgusted. She threw my clothes behind her and continued to rant about how she "might work at a dry cleaners but is not here to do my dirty work" then proceeded to speak to me with that tone as she took my information. As I left, trying very hard to stay calm and just breath, I asked if there was a manager I could speak to and she proceeded to tell me her name, how to spell her name, and her phone number to call anytime. I was so disappointed in the treatment at this family-owned local business I have been supportive of for the last year that I would not even go to pick up my clothes. I sent my husband who also experience the negativity of this young lady.
I will never go back. Very disappointed.
Licensing
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