HAVERTYS FURNITURE

Furniture - Sales, Delivery Service, Buying Services

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Robert G.
09/2017
5.0
buying services, delivery service, furniture sales
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$20,000

mark F.
10/2015
5.0
furniture sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$800

matt L.
07/2014
5.0
furniture sales
  + -1 more
They called, they set up a good window for looking at the problem The inspector was professional and very knowledgeable The Pick-Up crew was mindful over everything, didn't stink of cigarettes and were polite in all mannerisms The Cust Serv Rep's were quick and proper, make dealing with a Service Dept simple and not a hassle like most places these days Hopefully not jinxing by writing this, but stuff like this is what I look to Angie's List for and if there is something of this notoriety in a world where people are using it consistently, better to get it out ASAP so it may help someone make a more informed decision. *** Epilogue*** The guys came out Saturday, on time and very pleasant- They replaced the sofa and all accoutrements (couch seat cushions and 4 each down pillows)..... In this day and age, my wife and I are so pleased- would we recommend them, Y E S.... It is hard to find a business that will work expeditiously and not to haggle- our friends dealt with another company and they were offered a different sofa (repaired/rebuilt from stock) or a check pro rata.... Thanks for rekindling my faith in the local business, I will shop there again, guaranteed. AS for the price- You really do get what you pay for....evening al lewissendz
Description of Work: Bought a couch and sitting chair (w/ottoman and pillows) late last year. The couch seemed to sag a little but it was not used much so it wasn't an issue. When some friends were over it was noticed that it sagged as one had an issue getting out of the couch. We called Haverty's Customer Service and they sent out a gentleman (very professional) who took the covers off and found something wasn't connected properly. The pick up group arrived within a week and took the couch to be corrected. Couch was gone for two weeks and returned- we sat in it and thought it was okay. When the couch was inside, if was a little different, it seemed that there was a metal wood grating sound and it was still sagging. We called Haverty's and once again the gentleman came out (same one) and he took the cover off and said that it wasn't correct and it would have to go back. I was a little upset by this, wondering if we got that last Friday afternoon on a payday couch. Got a call to schedule the pickup for this couch and the lady told me it would be a pickup and delivery. She said that they would just replace our couch with a new one so that we had a positive experience. The insurance isn't cheap, but the service is beyond reproach. Everybody in the chain from telephone to delivery have been very professional and possess that Southern Charm that we all love here. They are the Grady Ervin's of couches! I have referred three people and I know two have bought from them and are very happy about their purchase. With Haverty's, you do get what you pay for- something that has become few and far between in this day and age....can you tell I am happy with them :)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki D.
06/2014
4.0
furniture sales
  + -1 more
The sales person, Star, was very professional. She took me right to the items I was looking for. She was very knowledgeable. The store was very well organized and presentable. The delivery was within the week and also professional. I would definitely recommend their service.
Description of Work: Purchase of a Dresser for Master

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    7619 RIVERS AVE, Charleston, SC 29406


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Delivery Service,
    Buying Services

    FAQ

    HAVERTYS FURNITURE is currently rated 4.8 overall out of 5.
    No, HAVERTYS FURNITURE does not offer free project estimates.
    No, HAVERTYS FURNITURE does not offer eco-friendly accreditations.
    No, HAVERTYS FURNITURE does not offer a senior discount.
    No, HAVERTYS FURNITURE does not offer emergency services.
    No, HAVERTYS FURNITURE does not offer warranties.

    Contact information

    7619 RIVERS AVE, Charleston, SC 29406