J & S Auto Repair

STOP! DO NOT USE THESE PEOPLE FOR AUTO REPAIRS. I have been with J&S auto since 2015 when they were located on Kent ave in Warwick. The owner, Joe would provide transportation back to my residence if I could not secure a ride. Price was always good and Quality was great. Then they moved to Roseland avenue and things changes drastically, not for the better. PRICES WENT UP AND QUALITY WENT DOWN!. On my last visit to them I dealt with the manager Bobby Judge. I have a 2004 Honda Accord I use for work as I am a visiting nurse and travel quite a bit. My car needed an inspection sticker so I left it and requested they call me with an estimate. The manager called and quoted me over $2,000 to get it up to speed. After reviewing the details I agreed to $1353.11. I picked up the car the next day. After driving around I noticed there was a problem with the front right tire causing a problem when steering. I brought it back and the manager said it needed a new Lower Ball Joint. He said it was safe to drive but I explained I was having problems steering!I requested an estimate and called back after 3 days of calling and asking to speak to the manager. Finally received an estimate(via Text) of $566.90. I thought that was a little high so I called 3 other places and got estimates ranging from $250-$400.00 dollars. After looking at the estimate I realized THE COST OF THE PART THAT SHOULD HAVE BEEN $60-$80 DOLLARS WAS PRICED AT $160.00 DOLLARS!!! I had it repaired and it runs great, total price was $273.83. You are not able to reach the owner and if you call most times the manager will not contact you, he will have you speak to the tech or the receptionist. It is sad that a business that was so great has been sabotaged by an inept manager who is trying to prove his worth by unscrupulous inflated charges. LOOK ELSEWHERE FOR YOUR AUTO SERVICE REPAIRS!!

did a super job. Reliable and done in a timely manner.

I have had a lot of work done by J&S, everything from a simple oil change , tune up, serpentine belt and pulley replacement , exhaust manifold Etc. Joe and Carl are a treat to work with and never try to up sale what needs to be done . The prices are the best around and the quality of work is exceptional. These are my go to guys for all my automotive repairs . I think they know the ins and outs of my F-150 better than I do . My father uses them as well.

They keep my car running well, it was a really good deal, and it never takes that long. I don't really have anything bad to say about them!

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The guys are really nice and friendly. They have assisted me well and have been very professional.

made appointment with j&s service. job was done very promptly and for the price stated. no problems.

He does good work and is fair in price.I had a lug nut missing on one wheel and he replaced it and did not charge me for it on another visit I had last year. Will use again.

It went well I have used him several times and service was done well.

I bought the 3 Oil Change deal. Excellent bargain. I was an auto mechanic years ago and after talking with Joe you can tell he is one of the good guys that you want to deal with. Someone you can trust. Will go back again.

He's honest and doesn't try to upsell you on anything. He takes care of the problem and just the problem. He's very comforting.

Everything went well, the door now works well. His price was significantly less than the dealer. He was extremely honest, especially when we asked to change the oil he looked on the sticker and mileage from the previous oil change, and indicated that we did not need it becasue we still had another 2000 miles left. Being that we've only lived in Rhode Island for six months , we're grateful that we found JS Auto. Joe, the owner has the same integrity as our old mechanic from New Jersey. We will continue to go back to JS Auto in the future.

Everything went as smooth as silk. He took my car in right on time and got it finished in the time promised. He also gave me very valuable information about my specific make and model car. He's a great mechanic and smart business owner as well. Hard to find qualities these days! ~Alex Ashline

This is the best repair shop I've been to in the 15 years I've lived in Rhode Island! The owner is very knowledgeable, does great work, and offers a warranty that I was told by another shop is 'never given' in Rhode Island. Service is completed on time, and at very reasonable rates. I'm a customer for life.

I have been going to J&S for a couple of years. I have used several Groupon and LivingSocial promotions to get oil changes and it is an excellent deal. I have also gone for other repairs and always been very satisfied with the service.

It worked out great with J & S Auto Repair. They have good value, good waiting room and they have knowledgeable mechanics. My interaction with them was fine. I will definitely be going to use them again.

It went really well; outstanding. I would recommend them.

My wife has gone in once for the service. It’s turned out very well. The folks there were very nice and walked her through everything. They were very professional.

Appointment was as scheduled...very professional and friendly...will use them for other auto services and repairs

Excellent service. Friendly and professional and a GREAT DEAL on this site. I had my oil changed, oil filter replaced, and tires rotated on this visit (still have 2 additional oil changes remaining). Not only did they do the services requested, but noticed my car was due for a "Big checkup" on the next visit and made a friendly reminder of that, and also noticed that I had a great deal of wear on my tires - nearing a point where they should be replaced. Proactively, they quoted me the cost of replacing and installing new tires - for future. This to me is fantastic, proactive, and saves me a great deal of time. We had one small issue that came up after and without question my car was re-looked at, small sensor issue fixed at no additional cost to me, and the car runs fantastically. This is a company that has earned me as a customer. Honest, Fair, Professional, and Very efficient. Nicely Done. Highly recommend!

Joe is great and his knowledge and work is top class! He has great customer service is quick with oil changes! I highly recommend Joe and J&S Auto Repair!

Another shop found my 2007 camry had a broken booting on the front right axle. They gave me a very high quote. I called Joe and asked him the price. He gave me a reasonable price. However, he kept my car in his shop for another day due to a wrong order. I had to ask a ride from a friend. However, he did the job. And my car is back on the road.

Very practical in discussing pros and cons of work on old car vs buying new car, friendly.