
Ark Home Improvement
About us
Ark Home Improvement, is a family owned business and has been operating since 1997 by Noah Cook. We use the highest quality materials and abide by all industry standards and building codes. All home improvements are performed by qualified craftsman with high quality workmanship in mind. We have various references, BBB, arkhomeimprovement.com, and reviews from hundreds of satisfied customers attesting to the quality of our workmanship and customer service. We welcome new customers to contact us to see what services Ark Home Improvement can provide for you.
Business highlights
Services we offer
Additions, Construction consulting., bathroom remodeling, carpentry, cedar siding, decks, doors, drywall, exterior painting, framing, gutters, hardi siding, hardwoods, interior painting, kitchens, roofing, sheet rock, vinyl siding, windows, wood siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
91% | ||
2% | ||
2% | ||
2% | ||
2% |
"it is unfortunate that this review was made to make a point of unsatisfactory workmanship. As most things in life and business i will make the best of it:). In my opinion, the homeowners reviewing me are not even the homeowners. the homeowner is their Mom. When the reviewer says "he" i believe it is a personal issue, not a professional one. I had one of my Carpenters installing on this project with me just to clarify. i was contacted by the husband/son we met after i sent him an estimate. we discussed the project, details and goals. The husband added on additional items and i said no problem with including extra trim and roofing repairs. When we showed up and started with the project i met the sister and later in the day the wife. the wife asked me several questions which i answered and explained what we were doing for them.... * quality materials, proper install and making it look great.* we installed the new siding, trim for the bump out dormers as agreed upon. We performed additional work, extra composite trim installed, fixed the roofing shingles on both sides of the house that were falling off as a courtesy to the customer. We wrapped up the job as discussed and reviewed. I recieved an email from the husband the next day stating he saw the project and had some issues, a unlevel board and two trim boards that had a seam in it. very minor stuff. i called him and discussed what he mentioned, i explained what we did and why there was an underlying issue with the levelness of the flashing on both the dormers( 70 year old house), hence why we installed the boards that way. i asked if we could meet and review everything, i said I wanted him to be happy so whatever it takes to do so. i mentioned that i would like to receive payment for the work as well. i talked to him for 30 minutes, he then said he didn't want to meet or for me to do anything else to make him happy. he stated that he would mail the final payment. I mentioned that if you do not want give me the opportunity to make you feel good about the project what do you expect from me a discount? Interesting facts- the trim in question is completely straight and sealed, the trim is 20 feet high and you need a zoom lens or elevator to see it. it is made of composite material and being painted (as stated by the homeowners). this is typical of the construction industry, homeowners give reviews for revenge becuse of their lack of understanding or respect for the trades. At Ark home improvement we step up to the plate with every customer, project and situation. thank you for your consideration and reading our message response:))"
"thanks for the great review! I am glad you are happy with everything we accomplished. it was nice working with you on your project and we look forward to working with you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing