Don't let the name fool you! We are more than reliable and we provide way more than just handyman services. We do everything from Ceramic Tile to Countertops and more. Reliable Handyman Services is a full service professional company. Licensed & Insured. A lead paint safe certified company and operating 3 work crews. Check out our website to see all that we are capable of. Thank you for your consideration.
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
HamdyWork
Carpentry
Plumbing
Doors
Windows
Tile
Cabinetry
Flooring (lVP )
.Mike, who did the work was a pleasure to work with. He was on time and efficient. He even picked up the doors from Home Depot. The job took 1 1/2 days due to having to replace all the trim (which he also picked up). He was very knowledgeable and gave us answers to all our questions regarding painting the trim and various other things we asked. The new doors look great and we have been getting a lot of compliments on them. Thank you, Mike.
Description of Work: Had a new front door and storm door installed and all new trim around door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$740
Response from Reliable Handyman Services Inc
Thank you for your feedback.
Kelly C.
04/2014
2.0
woodworking, doors
+ 0 more
Don came out on a Saturday, he was prompt and courteous and took measurements ect. He said we would have an estimate in a couple of days. About 3 days passed and we got no estimate, so i emailed him and he said that he would contact his office. A week later I still did not get an estimate, I emailed him again, shortly after that, I got an estimate for about $2500 in labor if I purchased the door and light, it was about $95 an hour labor. In the end, i ended up paying someone else 1700.00 for labor and parts. I feel that they just didnt want to do the job, and so just gave me an outrageous estimate so i would not pursue hiring them. Well they don't have to worry about that, I wont be hiring them any time soon! they could have just told me the job was too small and not worth their time, they would have gotten a better review here!
Description of Work: i wanted to get an estimate for a patio door in the back wall of my home
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$3,000
Response from Reliable Handyman Services Inc
Thanks for the feed back. We give estimates based on hourly rate for two men. the estimates include all possible situations that could arise. We are a time and material company and our final bill 90% of the time come out lower than the estimates.
Lewis W.
04/2014
5.0
handyman service
+ -1 more
We were looking to replace the shower in our master bathroom that was about 20 years old. The unit that we removed was a 4 piece prefab. First, Don from Reliable Handyman came out to discuss the project and our options. We had been considering another prefab shower. Don showed us that the installer that put in the 4 piece unit made it fit in the space when in reality it was too big. Based on the pricing it made sense to bear out the walls and fill the space we have; not try to make another unit fit. The ballpark price we were given was better then the others we had gotten so we moved to the next step, which was a meeting with Don and Joe, the owner. The difference in total price between another prefab unit and tiling from scratch was insignificant. We discussed the project in a little more detail and set a start date. The first day of the job Joe and Tommy showed up a little early to begin. Every morning of the 4 days they arrived promptly and all went well. They took care to cover the carpeting on the staircase and used drop clothes on the bedroom floor. Basically they tiled the entire shower area from floor to ceiling and installed a rain shower, shower head. The shower door needed to be picked up from Home Depot and they took care of this as well. One of the contractors we spoke with told me they do not install frameless shower doors, but it was no problem for these guys. All in all, the finished shower is magnificent. I would recommend Reliable Handyman and plan on using them again when the need arises.
Description of Work: We were looking to replace the shower in our master bathroom that was about 20 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Bruce W.
04/2014
1.0
handyman service
+ -1 more
I never heard back from them. I am available if they would still like to honor the deal. If not, I would like my money refunded.
Description of Work: I purchased a Big Deal for $119 for up to 3 Hours of Professional Handyman Services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Reliable Handyman Services Inc
Completed on 12/19/12. Our records indicate. Thank you.
Colleen M.
04/2014
1.0
handyman service
+ -1 more
***READ ME!*** Let me just say that a business that gets ANGRY with you when you question the invoice should not be trusted. Also, anyone with poor service from this company should submit a complaint to the BBB. Posting feedback here is fine, but the BBB should be informed of their practices. COSTOMER'S REPONSE TO COMPANY'S RESPONSE - 4/18/2014 - You are WELL aware of the issues I have with the bill. I gave you more than enough time to respond to my requests before I took this online. Despite that, you have not returned my calls, responded to my emails and have failed to provide a complete explanation of the bill. An estimate is just that, an ESTIMATE. Under no circumstances should anyone pay for charges that the company cannot provide proof for. You have failed to produce a copy of the receipt for the amount you are charging me for "materials" on my final bill, and your only argument is that you can't get the receipt from the contractor---That is not MY problem. In fact, the owner (Joe) told me during a phone conversation on the afternoon of 4/4 that it is your POLICY to PROVIDE receipts. For some reason I have had to ASK for them, and I still have not received proof. I do not and have never had a problem paying for what work was done, but I will not blindly pay for ANYTHING. Quotes from your office manager (Melissa) during a phone conversation on 4/14 (when I called and someone finally answered) * "I am only the office manager. I don't deal with billing issues." (Me: Well who do I talk to when no one will get back to me via email or phone?) "To be honest Colleen, he doesn't want want to deal you with." * "You're only one in one hundred people who ever question our bill" * "The contractor used his personal credit card and we can't get the receipt" * "Why did you use us anyway when there are so many other handymen out there?" * "We'll just refute your claims on Angie's List like we always do" (Then she hung up on me) I'm sure the BBB will find fault with your company. You may have been in business for 11 years, but someone will be looking at your books to see how legitimate your operation has been.
Description of Work: Installed two ceiling fans.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Response from Reliable Handyman Services Inc
Thanks for the feedback. Customer agreed to an estimate to install two ceiling fans that required a power feed and to patch and paint ceilings and walls. She was provided with all hours worked by the techs. up to date. Everything went smooth on the electric install and the final bill would have been less than the estimate. We came to patch the holes and informed that the customer we would need to return to sand and paint when they were dry. At this point the customer said we can do it from here. ( We are a time and material company.) Final bill was sent in detail , about half the estimated cost and suddenly there was a problem??. We have been in business for 11 years for a reason. Thank you for reading.
David P.
03/2014
1.0
handyman service
+ -1 more
Provider responded to my first email regarding availability and then did not respond to subsequent emails. No service was performed.
Description of Work: Nothing. Provider responded to my first email regarding availability and then did not respond to subsequent emails.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Reliable Handyman Services Inc
We have no record of this potential customer contacting us through email.
Jennifer E.
03/2014
1.0
handyman service
+ -1 more
I contacted them 2 or 3 times, but they never responded.
Description of Work: I bought a Big Deal from them for 3 hours of handyman service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Reliable Handyman Services Inc
We are sorry, we do rather well at contacting customers through e- mail and phone message. please be sure customer has the correct company. thank you.
Paul W.
02/2014
5.0
plumbing, home remodeling
+ 0 more
Very efficient and quality work was done.
Description of Work: Recaulking around large bathtub/shower and a second stall shower.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89
Response from Reliable Handyman Services Inc
Thank you for your feedback.
CAROLINE K.
02/2014
5.0
handyman service
+ -1 more
It was a smooth process - very responsive in arranging the appointment. He was punctual and professional. Very happy with the end result.
Description of Work: Changed outlets, shortened a door, changed fire alarm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112
Response from Reliable Handyman Services Inc
Thank you for your feedback.
CAROL D.
02/2014
5.0
handyman service, ceiling fans
+ 0 more
Great communications! The original date of service was to be the morning after a snow storm. I was contacted right away and we arranged for the work to be done at a mutually convenient day and time. Eric and Tom arrived on time. Eric was knowledgeable and friendly. The electricity was turned off prior to starting work. He efficiently installed the fan with the assistance of Tom. The switch was changed swiftly. The outlet that needed changing was old and needed work on the wires which was accomplished with safety in mind. The power was turned on again. They checked all of their work to ensure each was working properly prior to leaving. They were neat and placed all trash in the box that the fan came in. I recommend them highly. In fact, I am going to call and ask for an estimate of other work that I need to have done.
Description of Work: Installed ceiling fan, changed outlet, changed switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Clair B.
02/2014
3.0
handyman service, tree service
+ 0 more
The serviceman was very pleasant. They sent him out with a ladder that didn’t have the proper protection on the top of it. He wasn’t very well equipped. I had them stay for an additional 3 hours to finish trimming the trees. The scheduling was good and I had no problems. They cleaned up everything that they needed to get.
Description of Work: It was a Big Deal for $119 for up to 3 Hours of Professional Handyman Services. I asked him to trim some branches from some trees, and replace the screens on the second floor.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Adrienne .
02/2014
4.0
handyman service, plumbing
+ 0 more
The service guy was very pleasant and polite. He fixed other few small things but I wasn't looking at but I was satisfied with the overall visit. The service was pretty good...it didn't stay fixed.
Description of Work: I used the Big Deal and plumbing service of Reliable Handyman Services Inc. They fixed the leak.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$119
Deborah H.
01/2014
5.0
locksmith
+ -1 more
He was not that great. He did not get it resolved. I ended up having to have everything redone. It was not his fault. This is an old house and it needed the door replaced. I had him fix a little plumbing problem. He did some other things. He did try, it was just a bad idea and he was very professional. He did do a good job. I will call him back for other things. It was a good price for what he did.
Description of Work: Reliable Handyman Services Incorporated fixed a lock on my back door.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Jamie K.
01/2014
5.0
handyman service
+ -1 more
The electrician and plumber both did a good job. Where other plumbing companies wanted to charge $400-$500 to install dishwasher these guys did it for $120...and it only took an hour. My only negative thing to say is when they hired an electrical estimator to review projects the guy came out and I really think had no idea what we was talking about which probably hurt the business. I wanted some exterior lighting and he said it would be near impossible to do given our house, box location etc. He also said our electrical box was way overloaded. Since that time (and for other projects) I have had other electricians and even an electrical inspector out and they did not see any issues with you set up or putting lights outside. Again, the actual guys who did the work were good, the estimator not so much.
Description of Work: They did some electrical work and installed a dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Halissa L.
01/2014
5.0
handyman service
+ -1 more
It went great! He was on time and professional. He finished the jobs perfectly.
Description of Work: Fix little things around the house such as changing door knob, base boards, door stopper and caulking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Debra K.
12/2013
5.0
handyman service
+ -1 more
Bill did a great job! He hung approx. 10 pictures. Perfect measurements on plaster walls, a few pics were huge!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Dave and Evelyn V.
12/2013
5.0
handyman service
+ -1 more
came on time, did his work, excellent results. Will hire again.
Description of Work: .Hanging shades and other task
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Jason O.
12/2013
3.0
handyman service
+ -1 more
The mounting was crooked and took an excessive amount of time. He then gave me his private business card if I was interested in additional work, bad quality control.
Description of Work: Person sent was contracted by the company. Had his hang a flat screen tv and mount a shelf to hold the cable box.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$120
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Diana B.
11/2013
5.0
handyman service
+ -1 more
I never ended up using this Big Deal due to some family matters that didn't permit me the time to schedule.
Description of Work: This was a Big Deal purchase for $119 for up to 3 Hours of Professional Handyman Services!
Rating Category
Rating out of 5
Yes, I recommend this pro
$119
Response from Reliable Handyman Services Inc
Thank you for your feedback.
Susan D.
11/2013
5.0
drywall, handyman service
+ 0 more
The guy was amazing. He arrived on time completed all tasks that we asked of him. He even explained what he was doing and why. I am so glad to have found these guys.
Description of Work: We had some minor patching and sanding to do. We also had some furniture assembled that was purchased from IKEA. He removed the a/c unit from window and carried to basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Response from Reliable Handyman Services Inc
Thank you for your feedback.
Gowri J.
11/2013
1.0
handyman service
+ -1 more
While the service was performed, the provider connected the thermostat incorrectly which shorted out my entire heating system and almost caused an electric fire. I had to spend 4x what I paid "Reliable Handyman" to fix the problem. I have tried to contact him several times and have heard nothing. This was a scary event and could have been much worse. I do not recommend anyone use them.
Description of Work: The provider was asked to change out an old thermostat for a new one.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$125
Response from Reliable Handyman Services Inc
That you for the feed back. but we were never contacted about this issue. Most likely it was a fuse not a short. that is quiet common and may not of had anything to do with the thermostat. Thanks again.
Joann M.
11/2013
5.0
handyman service
+ -1 more
Very Professional. Replace toilet seat. The price was reasonable
Description of Work: Replaced toilet seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Response from Reliable Handyman Services Inc
Thanks for the feed back
R B.
11/2013
5.0
drywall, handyman service, locksmith, doors
+ 2 more
Had Ian come back today to do more work. I got the handyman special $119 for three hours. Ian never stopped till the work was complete. He did more than most people could squeeze into a three hour period. He totally cleaned up any mess that was made. I am very pleased with this service. Professional, thorough, quick to respond and reasonably priced.
Description of Work: Hung pictures on masonry walls. Fixed sliding closet door. Moved heavy furniture to another floor. Patched and caulked holes in wall. Fixed leak in basement door. Changed door knobs and locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$119
R B.
11/2013
5.0
handyman service
+ -1 more
Ian arrived on time was very professional and courteous. He did the best job ever. I will ask for him when I need services again. Office was very prompt to respond and schedule appointment.
Description of Work: assembled baby crib, bolted furniture and large tv to wall, changed door knob various odds and ends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Reliable Handyman Services Inc
Thank you for your feed back.
Bernadette P.
10/2013
3.0
handyman service
+ -1 more
Provider put together a stationary excercise bike incorrectly- it took him 3 hrs. I had to take it apart to return bike to vendor and the person taking it apart, found the critical mistake. It took him 1.5 hours to take it apart and put a new bike together. He did a great job on hanging a flat screen wall device. He was asked to do more work and never showed again after coming for about an hour. He never returned calls after that. Although price was good; quality of work completed and time taken to perform work was not reasonable. The failure to return to complete the job after numerous I'll be there's was unacceptable. The person who came was a sub contractor to Reliable. Not sure if he is still with them.
Description of Work: Put together stationary bike Hung flat screen holder and hooked TV up Installed a cabinet pull out.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$119
Response from Reliable Handyman Services Inc
Thank you for leaving feed back. When setting appointments please contact the office directly and do not go through the installer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Plumbing,
Electrical,
Doors,
Finished Carpentry and Woodworking,
Drywall,
Interior Painting,
Kitchen and Bath Remodeling,
Ceramic Tile,
Ceiling Fans,
Windows,
Lighting
FAQ
Reliable Handyman Services Inc is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 3:00 PM
Reliable Handyman Services Inc accepts the following forms of payment: Check,MasterCard,PayPal,Visa