
Garrett Churchill A Landscape Company
About us
**Garrett Churchill Inc. has been designing, installing, and maintaining Award Winning landscapes since 1999. We are grateful to our clients who offer us the opportunity to do what we love, create unique landscapes that reflect their desires and lifestyle. Additional email - [email protected].
Business highlights
Services we offer
& lighting, Landscape design, drainage systems, horticultural & garden care, maintenance, planting, water features & ponds
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
12% | ||
8% | ||
1% | ||
1% |
It took a long time to schedule. It took even longer to get the plan once he had been here.
His plan was uninspired and boring.
It wasn't worth the special deal at $75.
"Thank you for your feedback. We apologize that you did not like the proposed plan."
"[member name removed], Could you provide me with some more detail. I have looked and can not find any indication that you called or emailed us to set up an appointment. If this is on our end I certainly apologize and would like to do whatever I can to rectify the situation."
"Thanks for your review!"
"Thank you!"
"Thanks for your review."
"Thanks for your kind words!"
"I am sorry you felt the need to give us an F. A proposal broken down by work area was emailed to you on October 11 one week after we met."
At times it felt like he was holding back information until he had a signed contract.
Maybe that's necessary to keep customers from taking advantage.
He gave us several good ideas, some of which we may be able to implement ourselves in a more modest cost manner at some time in the future when we have more time.
Some of the ideas just didn't fit for us when we thought about it over time.
We didn't realize how much of our time was going to be involved in making various seletions and choices.
For someone who has the time and shared vision, this would be a perfect fit.
I would recommend this company for those with time and money.
Their work is beautiful. It just wasn't a good fit for us.
Scheduling was good. They fit my job into their tight schedule and it was much appreciated. Andy was very quick to send planting options and give advice on our selections. He is a valuable source of knowledge and I was happy to have his expertise during the planning process. Pricing was fair, probably not the cheapest out there, but they certainly went the extra mile to make sure we were satisfied and the job was done right. Suzanne in the office had excellent communication with me. Calls and emails to followup on everything and make sure I was happy with the work.
Had a couple of issues with the stone installation and they were corrected immediately. Andy is all about customer satisfaction, he was onsite within a day and fixed the issue himself. Now that's a hands on owner! An outdoor spotlight was broken during the installation. Not a problem, Andy was out the next day in the rain to replace. Also had one of my trees start to fade a few weeks after the planting. We weren't sure if it was dying or just overwatered. Again, not a problem. Andy knew I wasn't happy with the tree and withing a week he and a crew showed up and planted a new one.
Had a couple of hiccups with this job, but that's to be expected. Rarely does everything go exactly to plan especially when you are dealing with living plants.
Bottom line, Garrett Churchill is an excellent company to work with. I will no doubt use them again in the future. You get what you pay for. Professional work, great communication, and excellent customer service.
"Absolutely true. I dropped the ball on this project and a few others this year. We are working hard to make sure this situation does not happen in the future. We took on too many of these big deal offers and need to limit them in the future. I apologize for the inconvenience."
I had checked and got four other estimates and Andy was the fairest and had much better suggestions than the other landscapers and I felt right from the start, comfortable, relaxed, and felt a real trust with him. There was no pressure and that was so appreciated. He was there to do whatever I needed and gave excellent ideas and things that I was expected to get, Andy offered to pick up.
I told Andy, I was concerned about the weeds and he said, if I have to, I'll come back with round-up and wipe any weeds that pop up. Of course I wouldn't have done that, but knowing him, he would have done that. If there is a problem, he doesn't give up until he is able to fix it.
You can't go wrong with Garrett Churchill Inc - He is one who can be trusted and cares what you care about!
"[member name removed], I apologize. Eric assured am he had taken care of all the proposals that were due before he left or shared with me what was outstanding. If there is anything we can do to make this up to you please let me know."
Licensing
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