Decorative Concrete Surfaces, LLC

"In response to Member, pipes were crushed by her husband operating a skid steer in their back yard. After we realized her back yard was an old tennis court filled in with clay i offered to remedy the situation by removing clay and replacing it with top soil at a discounted rate.She declined at that time and they decided to do it themselves. They had several dump trucks of topsoil delivered. At this point her husband rented a skid steer and drove all over her yard crushing sections of pipe. Prior to this her husband and the neighbor commented on how well the drain worked that we installed. In closing i had Member sign a proposal stating that i was not be responsible for final yard grade finish. She knew that before we started and harassed me via text message( no phone calls, letters ect) saying she was going to trash my name and write slanderous comments about me via the internet if i didn't return . After 22 years in business i've had two complaints from customers out of hundreds. I'm sorry we couldn't do anymore work to satisfy this customer but you get what you pay for."