Founded 1959 • With Angi since September 2014
Business Highlights
Emergency Services OfferedAmenities
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 50 reviews
Sanford C.
07/27/2015
Josh K.
06/17/2015
Provider contacted day of and was in house two days later. Very friendly and explained what he was doing and why it was being done.
Description of Work
Serviced central air unit
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for letting us know your experience. We are glad that you were pleased with our service.Donald D.
05/20/2015
Greg R.
04/08/2015
Prompt, Great Service and Great Individual!
Description of Work
evaluated new system, advised on hookup of new thermostats and offered maintenance plans.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you so much for sharing. We are proud of our technicians and the service they provide. Thank you for your comments and for your business.Susan P.
03/31/2015
It went well. I can't remember the details, but if it had not gone well, I would remember that.
Description of Work
He checked the furnace and changed an air filter. We were pleased with what he did.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for sharing your experience with us. We are glad that you were please with our service and we thank you for your business.Scott H.
02/08/2015
They did a good job, showed up on time, and allowed for scheduling the appt in short order. Their maintenance package (which we purchased) is more expensive than Horizon's, but they did much less upselling than Horizon does.
Description of Work
performed tune up as per deal, but had to do additional diagnostics since we were having trouble with the heater
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your compliments and review. We appreciate your business.Andrew F W.
02/04/2015
Went well tech. was very coperative. Presented himself well and had pleasent personality. He went right to work and made sure I was satified before he left
Description of Work
Tuned the heater and blead the air out of the system. great help
Category
heating & air conditioning/hvac
Service Provider Response
Glad that we could be of service to you. Thank you for sharing your feedback.Sheau Yun W.
01/19/2015
Rob the technician was courteous, punctual and very thorough. I was happy with his service. He gave me advices regarding regular maintenance and safety issue. He gave me price for air duct cleaning and showed me the video of that process, suggested to seal the area where duct work goes into chimney. He found out our humidifier was not working but did not give me a price for replacement so I purchased another Angie's List coupon for installation of a new one.
Description of Work
maintenance of our HVAC system
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you very much for sharing your feedback. We are proud of our technicians and the service provide. I'm glad that Rob was able to meet your expectations. Thank you for your business.Timothy C.
12/23/2014
Douglas L.
12/03/2014
Through our emails to schedule the appointment he mention that it would be an additional $86 for him to come out. I was not aware of this; I went back to read the deal and saw that there might be additional charges. I did not feel like this was worth the extra charge.
Description of Work
It was for a boiler tune up and cleaning.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your review and presenting your concerns. I wanted to take some time to specifically address this issue. The deal you purchased was for a $49 heating system tune-up. This is discounted from our normal $143 pricing for gas-fired and heat pump units. Through our correspondence, you stated that your system was oil-fired which according to the details of the deal would incur some additional charges. Our normal price for performing a tune-up on an oil-fired system is $229 and we offered to perform the tune-up for an additional $86 or total out-of-pocket cost of $135. Maintaining an oil-fired system requires more time and also includes replacing some parts including the fuel filter, nozzle and strainer on the unit. This is the basis for the difference in price. I’m sorry that you do not feel that this merited additional charges but we thank you for your interest in our services. If you would like to discuss this issue further, we would be happy to continue the conversation.carla M.
10/27/2014
That service turned out great. They came out and did the tune up for our heater last month. One technician came out and it took him about an hour. He was polite and very good. It was a good visit.
Description of Work
I purchased a deal from this company for $49 for a gas-furnace, air-conditioner, or water-heater tune-up.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for sharing. I'm glad that you were satisfied with your appointment.Lawrence P.
10/27/2014
That service turned out very well. One technician came out and he did not find anything during the tune up. He was on site for about 45 minutes. He was professional, personable and courteous.
Description of Work
They came out and did a furnace tune up.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for sharing. We appreciate your business.Sherry R.
10/27/2014
They didn’t do any work, they just came out to check the HVAC system and everything was fine. One employee came out and he was here for about 10 minutes. He was very nice and professional. I have a maintenance contract with them.
Description of Work
I purchased a deal from this company for: $49 for a gas-furnace, air-conditioner, or water-heater tune-up.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your business and review!joan F.
10/24/2014
They were able to replace the whole par the same day. He had to go out of his way and he did a great job. He was a great young man and he was excellent. They had a special deal, their price was reasonable and we then signed up with a maintenance agreement with them for the next couple years.
Description of Work
I purchased a deal from this company. That service turned out very well. They had to replace a part in the whole heating system. It turned out that a bird had found itself in there and destroyed some of the blades.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for sharing your review. I'm glad that we could get your system up and running again. Thank you for your business.Pranay M.
10/24/2014
Kathy P.
09/01/2014
It went well overall. Ended up getting the HVAC monthly service protection in case anything happened since the unit is older and wasn't taken care of before we bought the condo.
Description of Work
Came inspected the unit, then cleaned it. Turned it on and the transformer blew. Said it must have been from the dust built up. Looked like the unit was never cleaned. Replaced the transformer for a Level 1 cost. I would assume this was a good deal. I would not know but the man looked and seemed honest. I'm just glad it happened now and not in the dead of winter.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for your review. We take pride in the technicians who wear our uniform and I'm glad that you found him to be trustworthy. Thank you for allowing us to serve you and for providing your feedback.Noreen S.
08/17/2014
He told me all was well. That one part could be replaced, that it was not working to the desired level, but there was no pressure to replace it.
Description of Work
He did a maintenance check on my air conditioner.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for your business and review!REENA S.
08/16/2014
Came within 24 hours. Nice courteous, not too expensive. We were in a jam since our AC broke, but felt like the guy did a honest job.
Description of Work
Replaced relay
Category
appliance repair, heating & air conditioning/hvac
Service Provider Response
Thank you for sharing. I'm glad that we could help restore your A/C.Jacquelynn E.
08/15/2014
We could not schedule for a day that I could do. They ended up coming out when I was out of town. They told my daughter that one AC was not working so they never touched that. They told her to have me call when I got back. I called and was told that they never came out and that I was never in my system! They may have done service on one of them, but my daughter doesn’t know for sure as she was not outside with them. The person that I spoke with was very nice and apologetic and did everything she could to locate me in the system.
Description of Work
20-Point Air-Conditioning Tune-Up (x2)
Category
heating & air conditioning/hvac
Service Provider Response
I apologize for any confusion that occurred here. I cannot locate any records based on the service address provided in your member info. Perhaps you scheduled the appointment for a different address? I would be happy to investigate this further if you desire.Amanda V.
07/29/2014
Sherry R.
01/31/2014
It went well. When they came out, they always get me to sign up for a year or whatever. I am not too happy when they do that but I don't have to say yes, I understand. But they were good. The man was very nice. I had a good experience with him and we got a long very well. He was very nice and he was great. He did all that I asked. It turned out very good.
Description of Work
I purchased a Big Deal from One Hour Heating & Air Conditioning for a gas, furnace or water heater tune up.
Category
Uncategorized
Service Provider Response
Thank you very much for your business and for posting your feedback. We love to hear the experiences of our customers. I'm glad that you were pleased with our service and I'm sure that you will continue to be pleased with your maintenance and repair plans.Pranay M.
01/08/2014
Good - explained how it worked and gave tips on how to maintain it. Repair were all extra priced - though luckily did not need it.
Description of Work
Checked & serviced gas watr boiler.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for your review and feedback. We appreciate your business and we are happy that we could be of service to you. Please let us know if you have any additional questions or concerns.Jim P.
12/15/2013
Furnace cleaning and inspection. It went well and they were very professional and informative.
Description of Work
I purchased a BigDeal from One Hour Heating & Air Conditioning.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for your business and for your comments. I'm glad that you found our service to be professional. Please let us know if we may help in any other way.Lisa L.
10/25/2013
them.Mark serviced my furnace and got my whole house humidifier in working order. He was very professional and cleaned up after himself. Really liked him as a technician and Rohrers communication was prompt and they got me in to do the service a week after I bought it on Angie's list. He arrived within the time window that I was given and explained the whole procedure to me. This company has at least one great technician and it made me want continue to do business with
Description of Work
I bought the furnace tune-up for $49 and I also had him get my whole house humidifier working. That did cost me an additional $47 but I figured as much.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you very much for your review. We are happy to serve our Angie's List customers and I can assure you that we have many more great technicians like the one who serviced your home. Thank you for your business, we do appreciate it.Evelyn B.
10/24/2013
Workman came at the proper time and checked out the furnace. Found nothing wrong with it. Gave me an itemized list of what parts of furnace he had checked. Gave me information on buying a service contract. I declined it at this time.
Description of Work
Inspected furnace and said that it was functioning properly. Did not need any new parts.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your business and review. We are pleased that you found our services able to meet your expectations. Please let us know if we may help you with anything in the future.Phone
Address
1554 Paoli Pike Ste 288
West Chester, PA 19380
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