
About us
TSI provides long-distance moving and shipping services nationwide, specializing in small loads or small moves. We do not do local moves. We ships furniture, household goods and "less-than-truckload" freight of most kinds. We also offer specialized services for seniors and for high-end luxury moves. (Freight service only available to Alaska and Hawaii. )
Business highlights
Services we offer
Long distance moving & shipping. Small moves & less than truckload shipments. Boxes, antiques, appliances, artwork -- any type of household goods, furniture, including high value items and and precious family treasures regardless of monetary value. Our Moves for Seniors division offers specialized consulting and moving services for seniors & their families. We also handle commercial shipments such as crates and pallet loads., pianos
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
4% | ||
3% | ||
5% | ||
7% |
I did spend some extra time with the folks on the phone as I didn't think their estimate of the weight was accurate (I thought it was more and didn't want to get caught when they arrived and saw the elliptical). I think this worked in my favor. The elliptical was broken down which worried me, but they put it back together. Though it wasn't perfect, it's as good or better than I could have done and saved me the hassle. They told me that they would add a third guy to move the elliptical and charged me more. I saw only two guys, but since they got it moved and put it back together for me, I thought it was worth it.
I was surprised and pleased with how well it went.
Drop off was also on time. Everything was good without any damage.
Transit Systems was responsive when I called or emailed. Again other companies would take days or weeks to get back with me. Thoughout the process Transit Systems kept me updated and aware of what and where things were.
The furniture included an oak table and chairs that were my grandmothes and are over 100 years old. They were well packed and delivered on time in excellent condition.
The only real negative is that the weight estimate was off by 625 lbs and they ended up charging me an extra $1000. I still don't know how we possibly went over on weight and then why it was so expensive.
"This member did the right thing and we highly recommend it to everyone – take pictures of your items before they are picked up. If damage occurs during transport, taking pictures afterward will ensure your claim is processed quickly and fairly. This is true of anything you ship, even the contents of parcels you send with UPS or a similar company. UPS ships millions of parcels every year, and some get damaged. We have completed almost 10,000 moves and shipments this year to date, and a small percentage have incurred damage. It happens to every shipping company. The key is how the situation is handled when the unexpected does occur. First, we apologize for our carrier, who was unable to make the delivery during the 10 day window – that’s inexcusable and we should have delivered within the given time frame. We gave the member a partial refund for her inconvenience. As for the damage claim, we will contact the carrier immediately about the status of the claim and follow up with the member."
Everything arrived in excellent condition.
The raft frame was a little complicated and took some time to break apart into "shippable" sizes. I had a little trouble finding boxes long enough for the oars and side rails. I contacted ten different shippers and received quotes from each one. There were quite a bit of variation between the quotes, and TSI was definitely the lowest.. They did a supper joy of shrink wrapping the five boxes onto a pallet. TSI was able to get the shipment to the final destination in one day less time than they estimated.. Over all they did an excellent job at a reasonable price. My only problem was that they couldn't tell me an exact total price until after they shipped the boxes. The fellow who received the shipment and shared the cost was not too happy about not knowing the final cost until after receiving the boxes.
Items picked up in North Central Texas. Delivered to very remote lake house in Northern Michigan.
Everything delivered in very good order.
Licensing
State Contractor License Requirements
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