About us
We are proud to be a local, family-owned-and-operated business that has been serving the community for more than 50 years. Our prices are always competitive in relation to our industry peers, and we are known for our attention to detail, skilled customer service, and professional high-rise moves. Our special "Mastrocco Method" has been fine-tuned and honed by more than 50 years of experience on our staff. We provide storage solutions for all your needs, our staff members are dedicated, our fleet is stocked with touch-up kits, and all services are provided quickly and efficiently.
Business highlights
Services we offer
Moving & Storage Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
14% | ||
2% | ||
5% | ||
5% |
When confirming the truck arrival time, Tony Mastrocco personally assured me that his guys would help with packing odds/ends and not to worry too much. Well, we had quite a bit of packing left to do when they arrived (to say the least) but these guys came in and packed up the remainder of our apartment so professionally and efficient, I was astounded.
Polite, professional, seriously diligent about time and delicate with our goods.
The delivery of the boxes to our new apartment in Pennsylvania was equally as smooth, these guys placed all the boxes in the appropriate areas and rooms, which made unpacking so much easier. They offered to assemble our bed since they had additional time, which I thought was very sweet.
Hands down the best moving experience I've ever had, and coming from a very picky New Yorker who has moved one too many times than I would have liked - that says a lot. I plan to spread the word about this crew to everyone I know. If more movers were like these guys, I don't think people would hate moving so much.
A+
I spoke to the owner Tony who assured me 4 people would come to the job at 9AM and that they have a policy to use mattress bags to prevent bed bugs. I went with them because they guaranteed to have 4 people come for the move instead of the 3 I was quoted by other movers. I had other offers for $120 for 3 movers (including all supplies and no travel time). Tony said he would wave the travel fee however this was not explicitly told me that they would not waive "travel time'. 4 movers were quoted at $158 per hour by Tony.
On the day of the move only 3 movers showed up at 10:30 (1.5 hours late, however I did get a call saying they would be late at 9:30). They did not offer an explanation about why only 3 movers came until I pointed it out. They said they would reduce the hourly rate by $30 and the reason was 1 mover hurt himself in the morning (which I have read on other reviews for this provider after-the-fact). I called the company and they said Tony would not budge on price and Tony would call me back (he never did). I was frustrated that I could have gone with another company who was charging me $120 for 3 people instead of "new" price of $128 since only 3 movers showed up. The least he could have done was match the $120 for 3 movers and called me ahead of time to let me know only 3 people would show up.
2 of the movers were excellent, 1 of them was dragging his feet to the point where I started to help and was moving heavier boxes than he was. They did not use mattress bags (which were promised to me by Tony) but they shrink wrapped the mattresses. They still charged me the $8 per mattress for the "bags".
They said it takes 1 hour of travel time from Warminster, PA to Ewing, NJ. It is 20 miles and does not take me that long, but they charged me that for the travel time in the morning and they tried to charge to charge me the same hour for them to drive back from Yardley to Warminster! 2 hours of travel time would have cost me $256 when the actual travel time should be less than 1 hour total!)
I did tip them well because 2 of the 3 movers were very good.
The owner overpromised and under-delivered, plain and simple.
If you want a moving company that just grabs your furniture and sticks it in a van, then don't call A Matsrocco. But if you want someone who will actually take care of your furniture and genuinely be concerned for its safety, then you must try theses guys. They wrapped every chair and couch. They wrapped tables and bureaus. Yes it takes longer when movers do that, but let's say it takes an extra hour or two...at @ $150.00 to $200.00 per hour, depending on the crew size, it is worth it. A new decent dinning room chair alone costs $200.00. It is worth it. But when you consider how fast these guys are and how efficient they are, I honestly think that the extra time that was used to pack the furniture and truck the right way, was covered by their efficiency. Never once was I concerned they were slacking off. They hustled the entire time and were professionals. They put down cardboard to walk on in the foyer and used blankets on the railing to the upstairs.
In conclusion, I have moved a lot in my life and A Mastrocco made this move simply effortless! Nothing was damaged and I truly felt Mike and his crew honestly cared about my stuff...I never had a mover who was so conscientious. They are simply the best!
Note: My Experience tells me that when it comes to movers it come down to 2 things. The hourly rate and how efficient (not fast) they are. A mover may promise that it will only take 4 hours, but moving is moving and I would focus on efficiency over any other factor. You may save a few $'s on the hourly rate from a second rate mover, but you will pay for it when it takes them 2x as long to complete the job and your furniture is damaged.
and thorough. They finished at the low end of the estimated time. No damage was done to our belongings or either house.
I can't recommend Mastrocco highly enough.
I have a 20-year plus relationship with A. Mastrocco Jr. Over that time I have worked with Tony and his team on everything from moving precious antiques and sentimental heirlooms, to storing excess furniture items, to full-scale moves from various residences in the area. Based on every interaction I have had with Tony and his team I would say calling A. Mastrocco Jr. "movers" simply doesn't do justice to the value they provide and the professionalism they exhibit.
They treat everything of mine as if it was their own and they continually go above and beyond the call of duty. In one instance when a large piece of furniture wouldn't fit up the stairway in my house they came up with a way to hoist it up through a window on the 2nd floor and get it just where I wanted. They are definitely not your average movers. They are more like an extension of my family. There is no one else I would call for any of moving needs than A. Mastrocco Jr and I can't recommend them any higher.
Licensing
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