Tom Natalini Sr & Son Inc

Work was very good, Mr Natalini was very knowledgable and prompt. Also very good at returning phone calls.

We have a chimney on our roof but the fireplace/chimney on the interior of the house was removed. The remaining chimney was leaking into the roof and ceiling of our top floor. Which is why we called Tom. He was very responsive, called us back right away and got out to give us a quote very quickly. He was very friendly. Originally we asked for a quote to remove the remaining chimney altogether. Tom gave us the quote for that ($3500) but told us that it wasn't necessary to remove the chimney, that we could stop the leak by properly capping the chimney and sealing the exterior which would be much cheaper. We opted for that route. Tom's people were able to do all the work in one day about three weeks after our estimate. We haven't had a leak since. Overall a great experience.

I asked Tom to replace & install a larger than the original wall air conditioner. He agreed to do that however when he showed up with four men he said that he didn't have the correct materials & couldn't install the air conditioner but would return to do so at which time he would then repair the wall as agreed. Natalini told me that he would have to get an entire roll of insulation to have some to surround the AC. Well, that type of insulation isn't correct for outside walls because it wouldn't be able to handle moisture. I found this out from the air conditioner installer at Sears and he also said that a wall air conditioner needs caulking for a proper fit. I informed Natalini of this. Natalini now recommends doing that in the Spring (I have been in touch withhim since last summer- its now December) because he said the caulk would freeze in the winter. For the past several months I've had problems with him getting to my house to finish the work and finally I told him to just finish the work originally agreed to and forget inserting the air conditioner part. I'd like Natalini to finish the work as specified in the contract.

Tom was very professional and knowledgeable from the beginning. The job ended up taking an extra day because Tom wanted to be sure everything was done right. I couldn't be happier with the work done.

Tom was responsive from start to finish. He answers his phone; he responds to email. He let me know what time he would arrive and called to update any delays. He and his crew arrived "in uniform" and neat and clean (a small thing, but I really appreciate that). The work was done as promised, and the site was left in immaculate condition. And it looks great too. Tom and crew are real professionals; I'm looking forward to having them work for me again.

good--- overall but he's a bit pricey.

Excellent. Before the job Tom took me on a tour of Philadelphia houses that he has done and talked about the options for our house. He and his sons and the rest of their team started on time and finished on time. The end result is beautiful. The carpenter he referred to us did a great job as well.

We had our repointing done when we moved into the house about 2 years ago, using a contractor referenced by a friend. When it started to fall apart this summer, including leaking into our bedroom, we were disappointed. We got three quotes on the repointing this time, 2 from Angie's list. Natalini was definitely the most expensive, but we were impressed with his knowledge of the history of the house, what went wrong the first time we had the work done, and detailed explanation of what he would do to fix it. He answered all of our questions and we were confident it would be done the "right way" this time, and were willing to pay extra to have it done correctly. We were very pleased with the service, and he and his team were very professional, from set-up to clean-up.

Wonderful, we love working with Tom and once again, had a great experience. We especially appreciate that Tom always takes care to look for the source of a problem and fix it (as opposed to just applying a patch). He also found some additional spot pointing needed to be done on another part of the house while doing this job and took care of it for us as a courtesy. We always know we are in good and capable hands when Tom and his crew are working on our house.

I called, they came exactly at the time they said they would. They gave me an estimate via email which was very easy. They started and finished when they said they would. A fews days after they finished the owner called me to tell me that I had over paid and sent me a check.

GREAT! Tom called us the night before and showed up on time with his crew. He described the time-line and involvement to us. He's got a great whit and work ethic. His crew was very professional and we had ZERO issues whatsoever. He even threw in some exterior painting and gave us a discount as he was actually able to secure business from our neighbor.

Tom was on time for his estimate appointment and spent about 15 mins looking at the job. He quoted us $1450 to remove the front and mantle, install anchors into the wall behind it and re-install it. He seemed capable but we found another guy to do it for MUCH less ($300).

Tom was very responsive to our initial inquiry. Gave us a fair estimate, and was able to shuffle things around to prioritize our job. The work was done in two days. We are very pleased with the quality of the work performed.

The experience was very good with him and I enjoyed talking to him. He seemed very thorough, professional and I trusted him. There is a lot of money involved so I wanted to get a second estimate. I think I would use him but I wanted to get another estimate anyway. When you have a basement problem, it can be complicated situation which I think Tom Natalini had figured out, what is wrong but I wanted to check someone else because I had used the other company before for the sidewalk replacement.

I had had a robbery in which the thieves had entered by breaking a basement/garage window. In order to prevent future break-ins I decided to replace the two windows with glass block windows. I received two estimates, both from Angie's List members. Mr. Natalni's price was $500 cheaper than the other estimate. He was extremely professional and responsive. He told me when he was ordering the windows, called to confirm when they had been completed and arrived on time on a Saturday to install them. He and his workers moved everything, cleaned the area before and after the installation and did a beautiful job. I could not be more pleased with their work. I will definitely use them again.

The overall performance was excellent. Tom was communicative and fair in his pricing. Tom is easy, friendly and honest to work with. He and his crew worked efficiently and timely. I would definetely hire Tom again.

He fixed a leak that I had. He had great craftsmanship skills. He was a little high in price.

He was supposed to arrive on October 19th to start the work and never showed up. He will not return my phone calls either.

Natalini has no business doing pointing, and he should have been honest about that from the start. His guys, and he himself, is apparently unskilled in this area. My beautiful old stone wall looks horrendous. I called off the job halfway and lost my 50% deposit, but I still have to look at it everyday. Repairing it is going to cost double what it initially would have cost because their work now has to be chiselled out. I hired them because they got good ratings on Angie's List, but it must have been for brick masonry or something else. They aggressively sought my business, and I made a big mistake not checking them out more thoroughly.

I had Tom Natalini come out to my house as I needed to have parts of my brick patio reset -- water was pooling such that it would seep into my basement. Tom gave me a prompt estimate, not only for this brick work but for other optional upgrades in the future (ie. repointing of my house's facade). On the day of the work, Tom's son and two other guys got the work done in a matter of two or three hours. They incorporated the new bricks in with the old ones so that the patio looked more uniform.

MR. HART CALLED AND EXPLAINED THAT HE WAS UNABLE TO PERFORMED THE SERVICE I NEEDED,BUT HE WAS A ABSOLUTE JOY.HE KNEW WHAT PROBLEM I WAS HAVING IN MY BASEMENT AND WAS VERY DETAIL ON WHAT WAS THE PROBLEM AND WHAT WOULD BE NEEDED.SINCE HE WAS UNABLE TO DO THE JOB,HE REFERRED SOMEONE ELSE FOR THE JOB.HE SPOKE HIGHLY OF THEM,STATED THAT THEIR ESTIMATE WERE REASONABLE,PROFESSIONAL AND IF I HAD ANY CONCERNS TO CALL HIM.TOLD TO LET THEM KNOW WHO REFERRED HIM. MR.HART VERY NICE PERSON AND CARING ABOUT OTHERS. DOESN'T LIKE FOR PEOPLE TO BE TAKEN ADVANCE OF CONTRACTORS OR SALEPERSONS. I DEFINITELY KNOW WHAT TO LISTEN FOR AND LOOK FOR WHEN MEETING WITH CONTRACTOR OR SALEPERSON.

They showed up promptly and worked very efficiently to get the job done by the end of the week as promised. They also cleaned up the areas they worked in, so our lives were that much easier. They did truly excellent work.

Very well. Start date as initially provided in estimate and arrived on time. Stayed exactly within the time estimate, wall looks great. Also did a great job cleaning up afterwards. Tom Natalini also followed up with phone calls and was on site as well. Very professional.

They were very responsive and their price was reasonable.

I never received an estimate despite being promised twice that I would.