Services we offer
Furniture sales.
Reviews
5.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-2 of 2 reviews
Frank T.
Jun 2015
Furniture - Sales
unknown
Valerie W.
Aug 2013
Furniture - Sales
The delivery is a DIFFERENT story. The woman who is in
charge of the delivery department at Stroudsburg called and asked could she
arrange for 2 out of the 3 pieces to be delivered early and she would wave my
delivery charge. Made all the arrangements along with discussing with her the
fact that I needed the old furniture moved to the basement. She told me no
problem just might want to tip the delivery people. and quot; No problemand quot; I
said. The first attempted delivery the drivers were running late and I couldn't
wait - had to work. Made it sound like
it was my fault cause I couldn't wait and I needed furniture moved. Which I
mentioned again to the same woman I spoke to on the phone about it previously.
So rescheduled for the following week.
Three different people called three different days to tell
me my delivery time which the none were aware of the others calling. Day of
delivery my furniture gets here. . . mentioned to the driver about moving my
old furniture to the basement. He informs me that they don't normally do this
for customers. I in turn told him I conversed 3 different times with the SAME
delivery woman about having this done and she said and quot;no problem, just tip
themand quot;. I called the store and spoke to the Sales Manager and he said this
woman denies saying this to me. Then in the next sentence tells me she is on
vacation and won't be back till the following week.
As I look in the truck my brand new over $3000 furniture is
uncovered and unprotected in no way if it was raining when they carried it in.
The and quot;Sales Managerand quot; said they would do whatever they could to resolve
this matter. Well they didn't so the furniture went back because the depot
manager told the drivers not to move my furniture.
Very unhappy with the customer service!!! I've been lied to
by more than 1 person (let me be more exact 3) plus now I have to wait again
for delivery.
charge of the delivery department at Stroudsburg called and asked could she
arrange for 2 out of the 3 pieces to be delivered early and she would wave my
delivery charge. Made all the arrangements along with discussing with her the
fact that I needed the old furniture moved to the basement. She told me no
problem just might want to tip the delivery people. and quot; No problemand quot; I
said. The first attempted delivery the drivers were running late and I couldn't
wait - had to work. Made it sound like
it was my fault cause I couldn't wait and I needed furniture moved. Which I
mentioned again to the same woman I spoke to on the phone about it previously.
So rescheduled for the following week.
Three different people called three different days to tell
me my delivery time which the none were aware of the others calling. Day of
delivery my furniture gets here. . . mentioned to the driver about moving my
old furniture to the basement. He informs me that they don't normally do this
for customers. I in turn told him I conversed 3 different times with the SAME
delivery woman about having this done and she said and quot;no problem, just tip
themand quot;. I called the store and spoke to the Sales Manager and he said this
woman denies saying this to me. Then in the next sentence tells me she is on
vacation and won't be back till the following week.
As I look in the truck my brand new over $3000 furniture is
uncovered and unprotected in no way if it was raining when they carried it in.
The and quot;Sales Managerand quot; said they would do whatever they could to resolve
this matter. Well they didn't so the furniture went back because the depot
manager told the drivers not to move my furniture.
Very unhappy with the customer service!!! I've been lied to
by more than 1 person (let me be more exact 3) plus now I have to wait again
for delivery.
Chris W.
Apr 2012
Furniture - Sales
I purchased bedroom furniture from Raymour and Flanigan. We had a good experience with them.
Licensing
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FAQ
Raymour & Flanigan Furniture is currently rated 5.0 overall out of 5.
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
No, Raymour & Flanigan Furniture does not offer free project estimates.
No, Raymour & Flanigan Furniture does not offer eco-friendly accreditations.
No, Raymour & Flanigan Furniture does not offer a senior discount.
No, Raymour & Flanigan Furniture does not offer emergency services.
No, Raymour & Flanigan Furniture does not offer warranties.
Raymour & Flanigan Furniture offers the following services: Furniture sales.