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Better Homes and Gardens

Real Estate Agents

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Manuel E.
09/2009
1.0
real estate agents
  + -1 more
I only went with Wilkins and Associates - Better Homes and Gardens because they advertise this one agent as being the number one guy in the area. The adds state that he has sold more homes than any other agent and will bring results all the charming things to make a person selling their home sign up. I found that his service was less than good in fact it was very poor - he handles foreclosures and in 6 months I have had my house shown only twice and by two different realtors. One from another company and the other from someone else in his office. Upon questioning this Carl Maurer became rude - kursing at me and stated "you have a whole F#@KING office working for you!" He then completely disregarded me by answering a phone call before I can even say a word in response. I refused to be treated like this so I escalated it to his office manager who said if I wanted to have my house unlisted with them - I would have to pay 1% of the listing price. I immediately realized that Carl Maurer had lied when we signed up - My wife and I specifically asked if we changed our mind would there be any penalties or period of time before we can list with another agency. Carl Maurer responded by saying "No there is no penalty and or timeframe." So not only is he rude but he also lied to us - now I am not saying he is a liar. He just lied to us when we signed up with him. I even escalated it to the owner Mr. Wilkins himself - he completely brushed me off and didn't even appologize for one of his employees being rude. His whole attitude was you signed up and I don't care either pay the one percent or wait the contract out. Then rudely ended the conversation - I will never deal with them or any of thier affiliates. When he signed us up to sell our house he was the nicest person in the world - once we signed up I never heard back from him and even asked if he could look into foreclosures for us as a second home that we might rent our primary till it sells - he never got back to me on it.
Description of Work: They listed my house as any other real estate agency would - they did not do anything more.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


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    Real Estate Agents

    FAQ

    Better Homes and Gardens is currently rated 1 overall out of 5.
    No, Better Homes and Gardens does not offer free project estimates.
    No, Better Homes and Gardens does not offer eco-friendly accreditations.
    No, Better Homes and Gardens does not offer a senior discount.
    No, Better Homes and Gardens does not offer emergency services.
    No, Better Homes and Gardens does not offer warranties.

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