ARMSTRONG CABLE

Internet Service, TV Service - Cable

Reviews

3.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
33%
3
0%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.1
value
3.6
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-9 of 9 reviews

Joshua G.
03/2016
2.0
internet service
  + -1 more
Again the Techs and the work they did was professional and I was happy with them. Great guys. BUT, Armstrong just increased our price for the EXACT SAME SERVICE 254%!!! I was also surprised to find out we had a cap on our internet usage and overage charges that I was completely unaware of until I approached the cap one month.
Description of Work: The installation went OK. The first time they came they found several cables from the street. After spending all day with three guys working on the problem we ended up with spotty internet that fell off line repeatedly, was slow at times and didn't reach the whole house. Several months later they replied to my request to some fix the problem. Some of the problem was fixed by "boosting the Signal" but another tech came out and worked all day. He rewired the system, took out some old cable and installed a stronger modem. All of the TECHS that came to work on the house were VERY professional and did a great job. Overall I was very pleased with their effort and I was not charged extra for their work. The only reason this is a negative review is the Armstrong (On March 1, 2016) has increased our rate 254%!!! for the same speed and service we had last month. 254%!!! That's a crazy increase!!!

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$25

Elene C.
06/2015
4.0
internet service
  + -1 more
Installer was prompt and quick. All went really well.
Description of Work: Installed cable internet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William C.
10/2014
5.0
internet service
  + -1 more
with little effort self-installed on tv.
Description of Work: issued a converter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn O.
08/2014
5.0
internet service
  + -1 more
Really well. Whenever they make an appointment they keep it . Their reps are all very courteous and professional. The technical support over the phone is wonderful in trouble shooting and explanation. Staff is always available via phone.
Description of Work: Installed digital boxes, provided over the phone customer service when my internet wasn't working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin S.
06/2014
4.0
cable tv service, internet service
  + 0 more
Installer was prompt and on time. Very professional. Installed the cable boxes where we wanted and confirmed everything was working. No complaints.
Description of Work: Installed internet services

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

tommy W.
06/2014
5.0
internet service
  + -1 more
We moved and chose Armstrong as our cable/interview provider. The technician showed up on the date scheduled (but I rated and quot;band quot; for punctuality only because the time window was 8AM - 4PM which was inconvenient). The Tech installed two cable boxes and our modem. He answered all our questions and was very courteous..
Description of Work: hooked up two cable boxes and one wireless router/modem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Aran A.
04/2014
1.0
internet service
  + -1 more
I recently got my bill, it went from $34.95 to $74.95! They charged an additional $40 for and quot;additional internet usageand quot; - more than the base price of $34.95! When I contacted them they said they have recently updated their terms and policies. Also, their internet has been really sketchy the past few months - slow, can't get a connection, constantly losing connection, etc. After 5 years of paying for their internet I will be leaving them ASAP. Another local company has the same service, same price with unlimited usage.
Description of Work: I have their internet service, when I switched I asked if there were any additional fees or limits to usage. Was told no, the price was $34.95.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

Mary S.
06/2012
5.0
internet service, cable tv service
  + 0 more
I called them because a tree branch broke down the line and they were here within an hour. They said that was not a branch but a tree which is broken down. They put their little booties on and did a really nice job. They didn't charge me anything. When I call them, I speak to an English speaking person. Every time I have a problem with my cable, they come out and do a good job. I've never had a problem with them.
Description of Work: Armstrong Cable is my internet and cable TV service provider.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAM B.
09/2006
4.0
internet service
  + -1 more
I HAVE NEVER HAD A PROBLEM WITH THEM OR THEIR SERVICE. THE SERVICE IS GOOD AND THE SERVICE PEOPLE ARE VERY PROFESSIONAL. THE INTERNET SPEED IS VERY GOOD WITH THE CABLE HOOK UP.
Description of Work: I HAVE CABLE BASED INTERNET SERVICE FOR MY COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

    Contact information

    690 ROUTE 88, Stockdale, PA 15483


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable

    FAQ

    ARMSTRONG CABLE is currently rated 3.8 overall out of 5.
    No, ARMSTRONG CABLE does not offer free project estimates.
    No, ARMSTRONG CABLE does not offer eco-friendly accreditations.
    No, ARMSTRONG CABLE does not offer a senior discount.
    No, ARMSTRONG CABLE does not offer emergency services.
    No, ARMSTRONG CABLE does not offer warranties.

    Contact information

    690 ROUTE 88, Stockdale, PA 15483