Again the Techs and the work they did was professional and I was happy with them. Great guys. BUT, Armstrong just increased our price for the EXACT SAME SERVICE 254%!!! I was also surprised to find out we had a cap on our internet usage and overage charges that I was completely unaware of until I approached the cap one month.
Description of Work: The installation went OK. The first time they came they found several cables from the street. After spending all day with three guys working on the problem we ended up with spotty internet that fell off line repeatedly, was slow at times and didn't reach the whole house. Several months later they replied to my request to some fix the problem. Some of the problem was fixed by "boosting the Signal" but another tech came out and worked all day. He rewired the system, took out some old cable and installed a stronger modem. All of the TECHS that came to work on the house were VERY professional and did a great job. Overall I was very pleased with their effort and I was not charged extra for their work. The only reason this is a negative review is the Armstrong (On March 1, 2016) has increased our rate 254%!!! for the same speed and service we had last month. 254%!!! That's a crazy increase!!!
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$25
Elene C.
06/2015
4.0
internet service
 + -1 more
Installer was prompt and quick. All went really well.
Description of Work: Installed cable internet
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
William C.
10/2014
5.0
internet service
 + -1 more
with little effort self-installed on tv.
Description of Work: issued a converter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn O.
08/2014
5.0
internet service
 + -1 more
Really well. Whenever they make an appointment they keep it . Their reps are all very courteous and professional. The technical support over the phone is wonderful in trouble shooting and explanation. Staff is always available via phone.
Description of Work: Installed digital boxes, provided over the phone customer service when my internet wasn't working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin S.
06/2014
4.0
cable tv service, internet service
 + 0 more
Installer was prompt and on time. Very professional. Installed the cable boxes where we wanted and confirmed everything was working. No complaints.
Description of Work: Installed internet services
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
tommy W.
06/2014
5.0
internet service
 + -1 more
We moved and chose Armstrong as our cable/interview provider. The technician showed up on the date scheduled (but I rated and quot;band quot; for punctuality only because the time window was 8AM - 4PM which was inconvenient). The Tech installed two cable boxes and our modem. He answered all our questions and was very courteous..
Description of Work: hooked up two cable boxes and one wireless router/modem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$115
Aran A.
04/2014
1.0
internet service
 + -1 more
I recently got my bill, it went from $34.95 to $74.95! They charged an additional $40 for and quot;additional internet usageand quot; - more than the base price of $34.95! When I contacted them they said they have recently updated their terms and policies. Also, their internet has been really sketchy the past few months - slow, can't get a connection, constantly losing connection, etc. After 5 years of paying for their internet I will be leaving them ASAP. Another local company has the same service, same price with unlimited usage.
Description of Work: I have their internet service, when I switched I asked if there were any additional fees or limits to usage. Was told no, the price was $34.95.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$75
Mary S.
06/2012
5.0
internet service, cable tv service
 + 0 more
I called them because a tree branch broke down the line and they were here within an hour. They said that was not a branch but a tree which is broken down. They put their little booties on and did a really nice job. They didn't charge me anything. When I call them, I speak to an English speaking person. Every time I have a problem with my cable, they come out and do a good job. I've never had a problem with them.
Description of Work: Armstrong Cable is my internet and cable TV service provider.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAM B.
09/2006
4.0
internet service
 + -1 more
I HAVE NEVER HAD A PROBLEM WITH THEM OR THEIR SERVICE. THE SERVICE IS GOOD AND THE SERVICE PEOPLE ARE VERY PROFESSIONAL. THE INTERNET SPEED IS VERY GOOD WITH THE CABLE HOOK UP.
Description of Work: I HAVE CABLE BASED INTERNET SERVICE FOR MY COMPUTER.
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Service Categories
Internet Service,
TV Service - Cable
FAQ
ARMSTRONG CABLE is currently rated 3.8 overall out of 5.
No, ARMSTRONG CABLE does not offer free project estimates.
No, ARMSTRONG CABLE does not offer eco-friendly accreditations.
No, ARMSTRONG CABLE does not offer a senior discount.
No, ARMSTRONG CABLE does not offer emergency services.