Petro Home Services logoApproved Pro
Approved Pro

Petro Home Services

4.4(
98
)
Heating and Air Conditioning Service, Heating Oil Service, Generator Installation,

About us

With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!

Business highlights

Emergency services offered
122 years of experience

Services we offer

Chimney Caps, Chimney Services, Chimney Repair, Chimney Sweep, Heating Oil, Heating & AC, Plumbing, Dryer Vent Service

Services we don't offer

NA

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
    View Gallery

    Assorted photos uploaded by Petro Home Services

Reviews
4.498 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
5%
2
2%
1
7%
Write a review

Filter reviews by service

Showing 1-25 of 98 reviews
Axel R.
Jan 2023
1.0
Heating Oil Service
$180,000
Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company
Peter A.
Nov 2021
5.0
Heating and Air Conditioning Service, Chimney Sweep
Yes, I recommend this pro
$1,200,000
It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park
Linda and John J.
Feb 2021
5.0
Generator Installation
Yes, I recommend this pro
They were efficient and great. Price is reasonable and payment plans.
Response from Petro Home Services

"Hi -Thank you for being a loyal Petro Home Services customer. Our goal is to provide total customer satisfaction and we are happy to hear you are pleased with our services. We hope to continue meeting all of your service needs. Best regards, Petro Home Services."

MICHAEL S.
Oct 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$980,000
Absolutely great! Frank the salesperson was very friendly. Our team Ricardo, DJ and Chris worked hard and were very detailed! My wife and I would highly recommended Petro to everyone we know!! And have already done so!! Thanks
Response from Petro Home Services

"Hi, we are delighted to hear that you are satisfied with our services and technicians, and that we were able to meet all of your service needs! It is our goal to provide total customer satisfaction. We would like to thank you for taking the time to leave us such a positive and thoughtful review! Best, Petro Home Services"

Linda and John J.
Apr 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were really good. They trustworthy, dependable provides excellent service, punctual, on time and considerate. I recommend them highly. Their prices were fair and they were quick.
Response from Petro Home Services

"Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Best, Petro Home Services"

Michael S.
Oct 2019
3.0
Heating and Air Conditioning Service, Heating Oil Service
I was always called a "valued" customer by their people. No wonder, I finally got around to shopping for oil and found a local reputable heating oil supplier and service for slightly over $1 less per gallon! Service was fine but given what I now have I was paying far more for EQUAL service. This is a large conglomerate of bought up oil companies. Not even local to me.
Response from Petro Home Services

"We are very sorry to hear about your dissatisfaction and that you have decided to part ways with us. Petro Home Services prides itself on delivering the best possible customer service and our customers are always our #1 priority. We would love the opportunity to discuss this with you and prove to you that we would love to earn your business. Please reach out directly to our Customer Service Manager, Jarrunia, at 1.800.645.4328. Looking forward to speaking with you. Regards, Petro Home Services"

Eugene P.
Dec 2018
1.0
Heating and Air Conditioning Service
$130,000
Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Talked to them on the phone (twice). Got really bad experience (twice). The so-called "customer service" (last time it was Jason who drove me nuts) instead of giving prices for their variable plan, tried to nail you into a fixed price plan and extract information 'how low is the level in your tank'. At the end of the conversation Jason said that we are not going to live in the new house. Interesting assumption. Will find other place to order my 500gallons. And please do not reply 'contact our customer's service' on the phone xxxxx. Tried it twice. Gave all personal info (three times). I do not think that it is a good idea to welcome potential new clients by playing dirty tricks. Usual hold time 15 mins.
Response from Petro Home Services

"We are very sorry to hear about your dissatisfaction and apologize for the misunderstanding you described. Our Customer Service Manager has tried reaching out a number of times but has been unsuccessful. We are very much committed to our customers and would like to speak with you directly so that we can address the issue and rectify the situation. Please reach out to our Customer Service Manager at 1.888.735.5651. Thank you very much. Best regards, Petro Home Services"

DAVID L.
Dec 2018
5.0
Heating Oil Service, Propane Sales Services
Yes, I recommend this pro
Work performed and completed in a timely fashion. This was done despite the fact that it was agonizingly hot that day and the effort required digging up the old line which ran under our side walk.
Omar W.
Oct 2018
1.0
Heating and Air Conditioning Service
$120,000
Worse service ever
Response from Petro Home Services

"We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you so we can address the issue and rectify the situation. Please provide a direct phone number where you can be reached and a manager will be in touch with you shortly. Regards, Petro Home Services"

Janna V.
Sep 2018
5.0
Heating and Air Conditioning Service, Oriental Rug Cleaning
Yes, I recommend this pro
Arizona Rug Co. recently completed cleaning and restoring our rugs for us and we could not be more impressed with the quality of their work. The older and larger of the rugs no longer looks 42 years old. I recommend, as a designer, taking care of quality rugs in order to enjoy them fully. It also needs to be said that this company has a varied selection of rugs available from the well stocked showrooms, both in Tempe and Scottsdale, with knowledgeable sales staff.
Emile W.
Aug 2018
1.0
Heating and Air Conditioning Service
It didn't go anywhere. It's been about 2 weeks since I requested that someone contact me about replacing my current heating system and I have yet to receive a call. If this is how they treat perspective customers I hate to see what happens when they get on the job.
Kevin K.
Jul 2018
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$42,500
It was great. They are pretty quick. Everything worked well afterwards.
Warren K.
May 2018
1.0
Heating Oil Service
I was a loyal customer for 20 years. However, this winter they let my oil heater run dry and then charged a full $1.25 a gallon more than the previous delivery to fill me up. When I called other dealers in the area, none of them had raised there prices. To add insult to injury, when I called to complain they kept me on hold for at least 30 minutes and offered to give me a 50 cent reduction on the Fuel that they had gauged me for. I switched to Rydel Fuel and so far am quite happy.
Pamela S.
Mar 2018
5.0
Snow Removal, Leaf Removal + 1 more
Yes, I recommend this pro
My dear neighbors shoveled us out, so I canceled the snow removal. I also use them for landscaping, weeding in the spring/summer, and removing leaves in the fall. THey do a great job!
Anonymous
Jan 2018
5.0
Masonry
Yes, I recommend this pro
$200,000
by a freend
Carole M.
Oct 2017
4.0
Heating Oil Service
Yes, I recommend this pro
The cost was part of a contract. The first time they gave me a window and the window went by that.
Dave R.
Sep 2017
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
$650,000
.
Response from Petro Home Services

"Thank you for taking the time to rate our business on Angie's List. We're happy to hear that your home was serviced appropriately and that you'd consider hiring us again."

Marine H.
Jul 2017
5.0
Plumbing
Yes, I recommend this pro
$17,000
They come quickly, they are always very nice. They have a lot of experience, they have a lot of training compared to others. I got it to work, I was super happy to see that. They said they will use it for another project for another customer. They did handle that, they didn’t make us pay for the time it took. It took them a little longer and they did not charge us for the other time, which was nice.
Response from Petro Home Services

"Hi [Member Name Removed], Thank you so much for sharing the positive experience you had with our plumbing services on Angie's List. We truly appreciate you being a loyal advocate for our brand."

Amanda P.
Jun 2017
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil.
Patty O.
May 2017
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
Immediately established service and explained all options
Response from Petro Home Services

"Thank you for choosing Petro Home Services as your oil provider. If you have any questions or concerns, please don't hesitate to reach out to your local service depot. We look forward to servicing your home."

Joe M.
May 2017
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now.
Response from Petro Home Services

"Thank you for taking the time to review our business on Angie's List. We're happy to hear that your installation was done to the highest of standards. We'll make sure to share your kind words with the crew who serviced your home."

Len S.
May 2017
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
They are excellent and very reliable. I would highly recommend them as well.
Response from Petro Home Services

"Thank you [Member Name Removed] for your continued patronage and loyalty. We look forward to servicing your home for years to come."

Denise D.
Jan 2017
1.0
Heating and Air Conditioning Service, Heating Oil Service
If you value your money, time, or property do not do business with Petro.
Amanda P.
Dec 2016
5.0
Heating and Air Conditioning Service, Heating Oil Service
Yes, I recommend this pro
Great experience!
William H.
Dec 2016
5.0
Heating Oil Service
Yes, I recommend this pro
unknown
Showing 1-25 of 98

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Petro Home Services is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Petro Home Services accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Petro Home Services does not offer free project estimates.
No, Petro Home Services does not offer eco-friendly accreditations.
No, Petro Home Services does not offer a senior discount.
Yes, Petro Home Services offers emergency services.
Yes, Petro Home Services offers warranties.
Petro Home Services offers the following services: Chimney Caps, Chimney Services, Chimney Repair, Chimney Sweep, Heating Oil, Heating & AC, Plumbing, Dryer Vent Service
NA

Contact Information

650 Knowles Ave, Southampton, PA 18966

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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