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BDS Services, INC.

Plumbing, Water Heaters, Drain Cleaning,

About us

BDS Services, Inc. is a Plumbing & Drain Cleaning company. We have about 10-15 employees, we don't subcontract BDS Services personaly does the work. We are registered with the State of PA & NJ which we do work on within our 40 mile radius, also have Master Plumbers license on both states PA & NJ. Pricing will be discuss at the time of call depending on the type of job (just a guesstimate, not final pricing unless told by the owner) prices are always further to change due what comes up when plumber is on site and depending on what the customer will like to get done.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial & Industrial Plumbing & Draing cleaning services, repair or replace water and sewer line inside and outside home, repair and replace: water heaters, sump pumps, faucet, toilets.

Services we don't offer

Whirpool tubs, hot tubs, jacuzzi tubs

Amenities

Warranties
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.5
responsiveness
3.0
punctuality
3.0
Showing 1-4 of 4 reviews

michele H.
10/2010
5.0
plumbing, water heater repair
  + 0 more
We were referred to BDS from a co-worker who had them replace a water heater through a home warranty. Based on the co-workers overwhelmingly positive recommendation, we called Steve who was very helpful. They came out to give us a quote and identify the best place to locate the Tankless Water Heater. Based on their overall strong knowledge of the Rinnai system and experience, along with a very competitive price, we decided to go with them. On the day of installation, they showed up promptly and did a tremendous job, both in the removal of the old unit, but also in the installation of the new unit. We have had no problems with the unit since it was installed and are very thrilled with the price and quality of the service they performed. We have done a ton of work on houses in the past 5 years (3 different homes) and I would easily list BDS as the first plumber I would call, and we plan to use them again.
Description of Work: They installed a Rinnai Tankless Water Heater (propane) that we purchases through them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Noleen K.
09/2010
5.0
plumbing
  + -1 more
Excellent. They were contracted through my home warranty company. Called within an hour of the work order being placed and set up an appointment. Due to my work schedule, they agreed to come out on Labor Day which I was thrilled about. The technicial arrived on time, and was very professional.
Description of Work: Fixed my garbage disposal in my kitchen. The service fee is part of my home warranty coverage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from BDS Services, INC.
Hi its steve this is the kind of customer that we like working for, we try to do the work at the customers convenience if we can, there are customers that would like us to come after hours but they do not want to pay the overtime rate, someone must. but certain holidays we work on straight time so we can do the jobs with out charging overtime. Thanks Steve BDS Services.

Jonathan S.
08/2010
1.0
plumbing
  + -1 more
DO NOT USE THEM!!!!!!!!!!!!!!!!!!
Description of Work: Steve (main administrator) is rude and very difficult to work with. The work was terrible and led to a second break in the same pipe 2 weeks later. Charged me $200.00 for a $29.00 City Permit

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from BDS Services, INC.
Hi member nice try to hide your name, you were not so easy your self as you know, but you did'nt have your home inspector check your 3rd floor bath room becuse you had no running water, thats why you had all the problems and we thing you bought the house as is and thought you could get all of it fixed under the home warranty, I was'nt going to get caught up in your problem!!!!!!. And you though dan did bad work, we fixed the problem, the second problem came when you started to demo the bath room breaking up the tile on the floor and smashed the pipe!!!!!. I hope the plumber who did the repair took out a permit. The permit costs money to go into the city of phila. to apply for Cost of the permit,Parking, my time as a master plumber to go get it. nothing is for nothing.

Mike T.
04/2010
2.0
plumbing
  + -1 more
This contractor was assigned by my home warranty company. Even though I explained the location of the leak, BDS sent a single tech late on the third day after initial request. This tech was friendly and profesional but was not prepared to fix the leak. He took pictures and a video to bring back to Steve to prepare an estimate. Steve got back to me 2 days later with an estimate after I called him 5 times for a response. Steve then said he would get someone out to make the repair on Thursday or Friday. When we didn't hear from anyone on Thursday we called, Steve and his scheduler acted like they didn't know anything about the job. The said someone would be here at 9:00 AM Monday morning. The crew arrived at 11:30, they had not seen the pictures or video of my leak. They did not have the proper tools to break up the concrete and had to go to Lowes for the right equipment. They eventually repaired the leak but left me with a hole in the floor that I have to have someone else fix.
Description of Work: BDS repaired a leak in the waste line from my kitchen sink to the main sanitary line. This line was located in the concrete slab of my lower level.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$595

Response from BDS Services, INC.
Hi I' am Steve, We do not come to repair an under the slab leak without seeing the job first, if you knew where the leak was maybe you should be a plumber ! but we needed to look first I only have 38 years exp. but all kidding aside, You have to see it so you know what to expect when sending a crew, the pictures were bad so they did'nt help. We had to remove the concrete to get to the pipe to see where the problem was we found it., the saw dave had to cut the concrete stopped working and we went to rent a saw to cut the concrete, we could have broken it up with a chipper hammer but your concrete guy would have charged you a arm & 2 Legs to repair. the schedule runs from 9-1 or 12-5 so noone told you 9 am. and we got the work order on 4-5-2010 and when to the job on 4-6-2010 and completed the repair on 4-12-2010 I think thats a great response time, were not just sitting around. Now the delay was the warranty company approval for the work without that I don't get paid, and they needed you to responsed and okay the job before they auth it to me, i don't know when you responsed to them, they don't just pull the trigger on under the slap leaks, and the reason they knew notting about the schedule for you is it did'nt get that far because it was'nt approved yet. If you were not happy with us you could have had a cash out and you could have your own plumber do this job. I have no record of your problem. If you shill have a problem please call me thank you.

    Contact information

    1300 Industrial Blvd Unit 4, Southampton, PA 18966


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Home Warranties,
    Drain Pipe Installation,
    Water Coolers,
    Excavating

    FAQ

    BDS Services, INC. is currently rated 3.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    BDS Services, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, BDS Services, INC. does not offer free project estimates.
    No, BDS Services, INC. does not offer eco-friendly accreditations.
    No, BDS Services, INC. does not offer a senior discount.
    Yes, BDS Services, INC. offers emergency services.
    Yes, BDS Services, INC. offers warranties.
    BDS Services, INC. offers the following services: Residential, Commercial & Industrial Plumbing & Draing cleaning services, repair or replace water and sewer line inside and outside home, repair and replace: water heaters, sump pumps, faucet, toilets.
    Whirpool tubs, hot tubs, jacuzzi tubs

    Contact information

    1300 Industrial Blvd Unit 4, Southampton, PA 18966


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM