We offer Garage Door and Electric Opener Sales, Service and Installation. We also repair BROKEN TORSION SPRINGS and offer a "LIFETIME WARRANTY" with the repair! We pride ourselves on the quality work we provide, while
delivering great customer service. Call -or- click to schedule an estimate today!
Business highlights
35 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Garage Door Sales, Installation & Repair. Garage Door Opener Sales, Repair & Installation. BROKEN SPRING REPAIR
Contacted Rob from Global Discount Door on 10/1/14 to get a estimate on replacing a 16' X 7' uninsulated garage door and a garage door opener. Rob made a appointment to meet with me on 10/3/14. Also at this time he gave me the e-mail addresses of the garage door and door opener manufacturers so I could review their products prior to our meeting. We met on 10/3/14 and went over the specifications on the garage door and opener. He was able to answer all my questions on the door, opener and the installation process. We agreed on the price and set a tentative date for installation. On 10/18/14 Rob along with a helper installed the door and opener. It took about three and a half hours to remove the old door, springs, tracks, hardware and opener and install the replacements. Rob and his helper cleaned up the area and hauled all the old door and opener material away. Note: the new door was delivered with a cracked window Rob immediately contacted the manufacturer for a replacement. The replacement was installed on 11/11/14 to my satisfaction.
Description of Work: Installed new 16' x 7' insulated garage door with insulated glass windows, new tracks and hardware, new springs and a new garage door opener with battery backup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,914
Brian V.
11/2014
5.0
garage doors
+ -1 more
Noticed that my garage door spring broke, so I called and Rob was able to come out the same day. He had the parts on his truck and was able to replace the springs in no time. Price is probably a bit higher than competitors, but these springs have a lifetime warranty, so they better last.
Description of Work: Replaced broken garage door springs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Terry W.
11/2014
5.0
garage doors
+ -1 more
Great experience. Came out the day I called and provided an estimate, and showed up two days later to completed the work. Nice guy...seems like a pro at what he does.
Description of Work: Installed new spring system...fixed a damaged support. Got garage door opener working like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Bridget M.
10/2014
5.0
garage doors
+ -1 more
EXCELLENT!!! PROFESSIONAL!!!! TIMELY!!!! We discovered our garage door opener would not fully open early last Friday morning! So I signed on to Angie's list and searched for a service provider and Global was at the top of my search list and their site showed excellent reviews, so I decided to give them a call. On the FIRST call to Global, I was able to talk to Rob who was the garage door opener expert and the person who came to our house to repair the garage door opener. He was very kind, professional and helpful when I called. He told me he would be out on FRIDAY evening! He kept me informed on his approximate arrival time. Yep! He arrived Friday evening as promised and was very professional and went right to work to figure out the problem. He identified that he needed to replace our torsion spring, however, he did not have the size he needed in his truck. BUT, he was able to create a temporary solution until he could have a spring made for our door. It didn't take him long to complete the work and within an hour we had a operational garage door opener again. He promised that he would return next week to replace the torsion spring that he would have made. Less than a week later, he returned to our home and replaced the spring!! GREAT WORK and PAINLESS for us!!! THANKS ROB!!!
Description of Work: Global replaced a torsion spring in our garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
mike S.
10/2014
5.0
garage doors
+ -1 more
The door squeaked like it was going to fall apart before the work was done. Now it operates like a new door and is perfectly quiet. It is a vast improvement over what it was and well worth the money. Rob showed up on time and performed the work above my expectations. I wouldn't hesitate to call him for whatever needs I have concerning the garage door, spring, and garage door opener, including replacing them when the time comes.
Description of Work: Adjusted door spring, lubed spring and door tracks and rollers, adjusted opener tension and down stop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John J.
10/2014
5.0
garage doors
+ -1 more
The installer did arrive a bit late because he was running behind, but he did contact me to give me updates on his revised ETA. The price charge was exactly for what was quoted. He identified at my request, problems with my existing rollers which were very noisy and replaced them with ball-bearing rollers which are smooth and whisper quiet. The vendor only sells DC openers, which is nice because they use less power, are very very quiet, and can be equipped with a battery backup for power failures. I got one with the battery backup, and tested it by unplugging the unit - it works! The installer was clean, polite, pleasant and professional. He was very patient at extracting the old unit which was in very bad and precarious condition. He hauled away all of the old junk. In addition, he cleaned up his work area quite thoroughly. The new opener works great and we are very pleased.
Description of Work: Installed new garage door opener; replaced all rollers; tuned, lubed and inspected all door components.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
conner F.
09/2014
5.0
garage doors
+ -1 more
My garage door wouldn't go up all the way. It would go up an inch and then stop and come right back down. I called global and they came out that day. He immediately recognized the problem. A spring had cracked which helps lift the door and that's why it wouldn't go up. He had the part he needed right there on his truck for my door. It took around an hour to replace it and he was gone. My door opened and closed again. I would use global again
Description of Work: Replaced cracked spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Muneer A.
09/2014
5.0
garage doors
+ -1 more
Excellent. Except it took sometime to set up the appointment
Description of Work: Replaces two new garage openers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
Lindsey L.
09/2014
5.0
garage doors
+ -1 more
The service was fast, efficient and worth the money. Thanks for the great work!
Description of Work: Changed the coil on our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kim R.
08/2014
5.0
garage doors
+ -1 more
Rob came out just as scheduled. He explained why the door was so jerky and noisy and made the appropriate adjustments for smoother operation. He also advised of the overall condition of the door so that we know what to expect in the future. He was a pleasure to deal with.
Description of Work: Performed maintenance service on a garage door that needed adjustment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99.99
Kylin B.
08/2014
5.0
garage doors
+ -1 more
The job went fine! I explained to him what was going on with the garage door and he promptly executed the maintenance. Garage door is working perfectly.
Description of Work: Routine maintenance on my garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Theresa S.
08/2014
5.0
garage doors
+ -1 more
Rob Bennett came out (Grand Rapids to Lansing -- they service a very large area) on 8/7/14 to look at my garage door & opener and see what's up. My first impression was good because (unlike a lot of "grunts" that showed up in the past to do electrical, plumbing or carpentry work) he was clean cut, articulate, friendly and just came across as honest and trustworthy. Our door had been going up fine, but getting it to come down was another story, no matter which remote we used. It was a hit & miss, and sadly, we had to leave the door open a couple of times when no one was home. Scary. It vibrated and was very, very noisy and made screeching sounds which scared us, the dog (& probably the neighbors, too). It seemed like it wasn't going to hold much longer. Fortunately, Rob came to our rescue. While he couldn't make our original time slot on the 7th, he called in plenty of time to set a new one, same day. He saw right away the obvious (to him... lol) reason why the door wasn't closing. He straightened out the sensors and tightened them, so they could actually see each other and allow the door to come down every time. He showed me how to fix that problem in the future if it should happen again. I left him alone to do his inspection, grease tracks, lube whatever you call the other parts, and soon he asked to show me what he'd done and what needed to be fixed. The rollers (all 10 of them) were wobbly (causing the vibration) and scraping against ball bearings (making the loud noise). These needed to be replaced for $7.80 each, totaling $78.00. Rob explained this was a common problem after years of wear, so he always kept the parts on hand. I gave him the go ahead, and he went to work. After everything was completed, he showed me the quieter and stable door with the new rollers. Yay! He also pointed out things that were done incorrectly at the original installation before we owned the house, such as using old parts instead of the new parts supplied to install a new opener, setting up only one spring when there should have been two, etc. Before he left, he educated me on the proper way to open and close the door manually in case of a power outage, or if the door just wasn't going up or down at all. Then he showed me how to use the different buttons on our opener's wall-mount box. I had no idea we could lock it so the door wouldn't open by any remote if we were going out of town or whenever else it was needed. All that to say, I was very happy with his work and expertise. Any number of companies would have taken advantage of my lack of know-how, but he didn't do that. He lived up to my impression he would be honest and trustworthy. I would call him again (he even provides 24/7 service), and will recommend him to friends and neighbors. My husband and I are very thankful for Rob's good, affordable, work. Well done, Rob!.
Description of Work: Garage Door Tune-Up: 21-point check, balance, grease & lube, and a lot more on the large door on our two-car garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$99
Angelika D.
08/2014
5.0
garage doors
+ -1 more
I was very satisfied and give the Company/Technician an A+
Description of Work: Checked all components of a garage door. Tightened and made a few adjustments. Greased and oiled rollers etc. Explained how I should maintain the door, and what to look out for that would indicate trouble.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jacquelyn K.
08/2014
5.0
garage doors
+ -1 more
Was prompt in returning my call and setting up a date and time to do the work. Lubricated tracks, spring, rollers, hinges and bearings; adjusted the opener open and close limits; adjusted the opener light socket. Showed and explained what was done, and asked if I had any questions.
Description of Work: Garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marie G.
08/2014
5.0
garage doors
+ -1 more
Rob contacted me the day after I requested information. We set up a time for a quote, and he came to the house at the scheduled time. We discussed options for what I wanted, he was very informative and suggested some things I did not know were available. We agreed on what work I wanted done: new openers, buttons, keypad, tune up the door, new stripping, and we agreed on a price. We set the day for install, and he left. On the install day, he arrived on time, completed the install, answered my questions and left two hours later. The work was done well, and he cleaned up before he left. A simple job, made even simpler by a reliable worker.
Description of Work: Installed new door opener and tuned up garage door. Replaced weather stripping around the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lucy S.
08/2014
1.0
garage doors
+ -1 more
I am very disappointed as I had high hopes from this deal, but after no contact for this long, I do not want them to come out to my home.
Description of Work: I purchased a deal through Angie's List for Global to come out to my home, but it has been several days and they still have not contacted me, even after I have tried to contact them.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karen R.
07/2014
3.0
garage doors
+ -1 more
My garage door is beautiful and very quiet. It works like a charm for which I am very happy. However, other things I am not thrilled about. The door was to be installed in 1-1 1/2 weeks and it was almost 2 1/2 weeks. Since I have never purchased a garage door before I did not know that I was responsible for purchasing the bulb that fits into the opener. So now I have to purchase a bulb and hire someone to install it in the opener as I am not able to. He also left a box of trash that I will need to dispose of.
Description of Work: Replaced Garage door and opener
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$900
Vergine P.
07/2014
5.0
garage doors
+ -1 more
He did extra work. His price was reasonable. He did a very good job, i was happy with his work. He was very professional. He was to the point and he did what he had to. He was very personable and knew what he was doing unlike those who work to charge more. He was prompt.
Description of Work: He fixed two garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Judy N.
06/2014
5.0
garage doors
+ -1 more
Great experience, I thank Rob every time I open my garage door without having to carry the "playing card size" remote, my opener was that old! I now have a key pad and the new remote stays in the car. He repaired the out of alignment tracks and replaced the metal rollers with plastic. I followed Rob's recommendation and purchased an opener with a battery backup since the power goes out now and again where I live. That is a tie for "the best part of replacing my opener" with how quiet the new opener operates! Rob gives an approximate time for the appointment and calls the day he's coming also to confirm the time. Appreciate that he offers a senior discount and that he put the "safety recommendations" inside the garage where they're easy to read along with contact information for emergency service which he also provides. And all old parts are disposed of, not left behind. Rob is very professional, organized, and knowledgeable, I will definitely use his company again and highly recommend!
Description of Work: I asked Rob to evaluate my existing garage door opener, which was very old!!!!! before I used my coupon for a "tune-up." I appreciate very much his professionalism and expertise and recommendations for me to consider before making a decision. I also appreciate that there was no pressure and he was very patient in answering my many questions about the various choices available!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$456
william V.
06/2014
5.0
garage doors
+ -1 more
My garage door was in pretty bad shape. We bought this house 3 months ago and it was pretty evident that the garage door had not been maintained, probably for decades. I signed up for the $99 garage door tune-up hoping to get by with just that, but Rob pointed out how the cables were fraying and the rollers were shot and needed to be replaced. Glad I did. It now works like a champ and I don't have to worry about it stopping in mid-stream anymore. Thanks Rob, job well done!
Description of Work: replaced the rollers and cables, tightened the springs, aligned the tracks, tightened all the bolts, lubed the entire thing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$223
Matt and Tammy P.
06/2014
5.0
garage doors
+ -1 more
That turned out very well. He replaced the rollers on the garage door and also did some adjustment to some springs. He also did some lubrication too. One technician came out and was here for about an hour. He was professional, friendly and courteous. The result of the work was very good. The rollers that he replaced was an additional cots and that as about $75.00.
Description of Work: I purchased a Big Deal from this company for: $99 Garage Door Tune-Up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Karen M.
06/2014
5.0
garage doors
+ -1 more
Rob did a great job and is easy to work with. Needs to work on punctuality.
Description of Work: Replaced garage door springs and cable, did maintenance on door. Springs had to be special ordered because they are oversized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$446
Suzanne G.
06/2014
5.0
garage doors
+ -1 more
We were happy with the service, he was on time when he said, an we were happy with the garage door. He explained about different doors an which ones were better the others.
Description of Work: New Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Christopher K.
05/2014
5.0
garage doors
+ -1 more
The cable on my garage door broke essentially locking my cars in the garage. This was on a saturday morning. Rob was quick to respond and was at our house about 3 hours later. He fixed the cable and gave a tune up of both of our garage doors. He was quick and looks to have done good work. The openers are much quieter now (they were super loud and old before). The price was better than I was expecting and he offered the tune up at a good discount because of my membership on Angie's list. I would hire him again if my doors need more work.
Description of Work: Fixed a broken cable and provided a tune-up of two garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
David H.
05/2014
5.0
garage doors
+ -1 more
Rob did a very good job. He provided an accurate estimate in advance. He called to ask if we could re-arrange the schedule the day of installation; this was not an issue, since we were not going to be home while he did the work. When we arrived home, our new GDO was installed and working. Would recommend Rob for garage door opener maintenance or replacement.
Description of Work: Installed new garage door opener.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Global Discount Garage Door and Service, LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Global Discount Garage Door and Service, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Global Discount Garage Door and Service, LLC does not offer free project estimates.
Yes, Global Discount Garage Door and Service, LLC offers eco-friendly accreditations.
No, Global Discount Garage Door and Service, LLC does not offer a senior discount.
Yes, Global Discount Garage Door and Service, LLC offers emergency services.
No, Global Discount Garage Door and Service, LLC does not offer warranties.
Global Discount Garage Door and Service, LLC offers the following services: Garage Door Sales, Installation & Repair. Garage Door Opener Sales, Repair & Installation. BROKEN SPRING REPAIR