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WILLIAM HOUSTON COMMUNICATIONS
Phone Wiring, Stereo and Home Theater System Service, Computer Repair,
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
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Showing 1-3 of 3 reviews
MARK L.
Apr 2006
Phone Wiring
BEST ELECTRIC MADE CALLS FROM THE OFFICE TO MY HOME (3 LINES). THERE WAS STATIC. BEST ELECTRIC SENT A LETTER CONFIRMING THAT WAS THE PROBLEM. I READ & SENT THE LETTER TO VERIZON & THEY CAME OUT & RESOLVED THE PROBLEM. I SENT THE LETTER TO MR. HOUSTON AS WELL & HE IGNORED THE LETTER & SAID THE PROBLEM OCCURRED AFTER HE LEFT. IF ANYTHING IT WAS WORSE AFTER HE LEFT. I ASKED HIM FOR TO REFUND MY MONEY & HE REFUSED. HE DIDN'T CARE THAT HE WAS ON ANGIE'S LIST. HE WASTED MY TIME, MONEY, MISLED ME & MISDIAGNOSED THE PROBLEM. I AM ALSO CURIOUS ABOUT THE REASONING FOR EDITING MR. HOUSTON'S RESPONSE. I SUPPOSE IT APPEARED TO BE DEFAMATORY, ALTHOUGH IT DOES MAKE CLEAR THAT HE DOES NOT LIKE ANGIE'S CUSTOMERS PREFERRING BIG JOBS OVER THE LITTLE GUY. THERE ARE AN AWFUL LOT OF CONTRACTORS WHO DON'T WANT TO BE BOTHERED BY JOBS THAT REQUIRE A LOT OF THINKING AND NOT A LOT OF MATERIALS THAT THEY CAN CHARGE TO THE CUSTOMER.
Response from WILLIAM HOUSTON COMMUNICATIONS
"I repaired the inside wiring (which along with the home was a mess). The member called two people and I called him, the line was fine. I checked outside and the line tested ok at that time, told the member if it comes again which happens often, to call me and I will be more than happy to come back (at no charge). I never heard from the member again, never received a letter from Best Electric which he should have not called and received a letter asking for his money back. I've worked in this business for 35 years (Verizon, AT&T, Lucent, Avaya). When I left there was no statis and the line tested ok. William Houston, Houston Communications"
MARTY G.
Oct 2005
Phone Wiring
WILLIAM HOUSTON ARRIVED ON SCHEDULE ONE DAY AFTER I CALLED. HE ASKED WHAT I WANTED DONE AND WHERE. HE THEN LOOKED AT THE ROOM WHERE THE LINE WAS REQUIRED, AND LOOKED AT OPTIONS FOR GETTING FROM THE PHONE COMPANY BOX TO THE ROOM (EXTERNAL TO THE HOUSE AND INTERNALLY). HE OFFERED 3 OPTIONS FOR MY CONSIDERATION AND I CHOSE WHAT I CONSIDERED THE BEST. HE THEN INSTALLED THE LINE, AND TESTED THAT LINE AND THE OTHER PHONE LINES IN THE HOUSE. TIME EXPENDED ABOUT 1 HOUR AND A FEW MINUTES. I WAITED FOR A WEEK BEFORE SUBMITTING THIS REPORT TO BE SURE THAT EVERYTHING WAS WORKING PROPERLY. IT IS.
Homeowner
Jan 2004
Phone Wiring, Stereo and Home Theater System Service
BILL IS A VERY TALENTED COMMUNICATIONS INSTALLER. HE HANDLED THE INSTALLATION OF MY HOME WIRE FOR TELEPHONES, COMPUTERS, CABLE TELEVISION, STEREO SYSTEMS, AND IN HOME THEATRE SYSTEM. AFTER A DETAILED REVIEW OF THE BLUEPRINTS, BILL WENT TO WORK AND HAD EVERYTHING UP AND RUNNING IN A DAY. HE WORKED WITH A HELPER TO STREAMLINE THE JOB AND FOLLOWED UP AFTER COMPLETION WITH ME TO MAKE SURE EVERYTHING WAS DONE TO OUR SATISFACTION. HE HAS BEEN IN THIS BUSINESS FOR MANY YEARS AND WILL DO BOTH COMMERCIAL TELEPHONE SYSTEMS AS WELL AS RESIDENTIAL INSTALLATION.
Licensing
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FAQ
WILLIAM HOUSTON COMMUNICATIONS is currently rated 3.7 overall out of 5.
No, WILLIAM HOUSTON COMMUNICATIONS does not offer free project estimates.
No, WILLIAM HOUSTON COMMUNICATIONS does not offer eco-friendly accreditations.
No, WILLIAM HOUSTON COMMUNICATIONS does not offer a senior discount.
No, WILLIAM HOUSTON COMMUNICATIONS does not offer emergency services.
No, WILLIAM HOUSTON COMMUNICATIONS does not offer warranties.