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TED THOMPSON HEATING & COOLING
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are a small HVAC business in the South Hills area. All of my employees have degrees and are certified HVAC Techs and are my employees not subcontractors. We are fully licensed and insured and are a registered contractor with the Attorney Generals office. We offer no gimmicks and extremely affordable prices.
Business highlights
Emergency services offered
36 years of experience
Services we offer
We repair, service and install all makes and models of Furnaces and Central Air Conditioners. We install Air Cleaners and Humidifiers. We install Ductwork and Flue Liners.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.947 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 47 reviews
Andrew F.
Sep 2018
The HVAC tech, Rob, was scheduled to arrive between 10-12, called me around 10:40 to say he’d be arriving at 11:00. Was right on time, everything was very easy and straightforward. System was cleaned and were now good to go for the winter heating season. I will definitely be using them again, they were very easy to get ahold of and it was a simple process from scheduling to work completion. Highly recommend!!
Cindy A.
Sep 2018
Excellent! Prompt, professional, and affordable.
Brian B.
Oct 2017
Prompt, professional and polite service. All needs were met.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review! We are so happy we could be of help and we appreciate you taking the time to share your experience. It means the world to us!"
Roswitha J.
Oct 2017
prompt service, problem identified and fixed...it's perfect now
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review! We are so happy we could be of help and we appreciate you taking the time to share your experience. It means the world to us!"
Nick G.
Aug 2017
I have used the multiple times.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for taking the time to share your experience. We are so happy that we were able to help you and beyond grateful that you chose us! We truly appreciate it!"
Ilene I.
Jan 2017
I have used this company for over twenty years. He is awesome. He is just great. We woke up one morning without heat, and he called, and was out in no time.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for your kind words. We are so happy we were able to get you heat quickly and most of all we are so thankful to have you as our lifelong loyal customers. You truly mean the world to us!"
Ilene I.
Jan 2017
Their just awesome, we woke up one morning didn't have any heat the heat was out, he said I'll get my guy out there, within an hour the guy called me I was at my office the guy call me and said I'm at your house.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for your kind words. We are so happy we were able to get you heat quickly and most of all we are so thankful to have you as our lifelong loyal customers. You truly mean the world to us!"
Steven P.
Dec 2016
Everything went very well
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review! We truly appreciate you taking the time to do this. Your satisfaction is our #1 concern. I'm so happy we were able to fulfill that. Thanks Again!"
Susan R.
Jun 2016
unknown
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for taking the time to review our services. It means the world to us!"
Henry C.
Mar 2016
unknown
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review. We truly appreciate it!"
Linda F.
Mar 2016
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Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review! We truly appreciate it!"
Paul P.
Jan 2016
unknown
Response from TED THOMPSON HEATING & COOLING
"Thanks so much for taking the time to review our company. It means the world to us to know we were able to meet our expectations! We truly appreciate it!"
Robert B.
Jan 2016
unknown
Response from TED THOMPSON HEATING & COOLING
"Thanks so much for the great review! We really appreciate you taking the time. Let us know if you ever need anything else!"
Sarah P.
Dec 2015
Two men arrived - I feel awful that I can't remember their names! This is why I should write reviews right away.
Anyway, two men arrived in the time specified and got right to work. They checked over the furnace and the humidifier, and ascertained that all was in working order. I specifically asked them to check the furnace filter - which was fine. And also, they showed me how the humidifier worked, which I was most grateful for. It seems I was not as well educated on it's operation as I thought I was.
All in all, they were here and gone in no time. They had come and gone so quickly and cleanly that I was able to join my friend for lunch after all!
I can highly recommend Ted Thompson Heating.
Anyway, two men arrived in the time specified and got right to work. They checked over the furnace and the humidifier, and ascertained that all was in working order. I specifically asked them to check the furnace filter - which was fine. And also, they showed me how the humidifier worked, which I was most grateful for. It seems I was not as well educated on it's operation as I thought I was.
All in all, they were here and gone in no time. They had come and gone so quickly and cleanly that I was able to join my friend for lunch after all!
I can highly recommend Ted Thompson Heating.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for your kind words and most of all taking the time to share. We are thrilled that we could be of service and ecstatic that you were happy with it. It's what means the most to us and we are beyond grateful to have you on board as our customer. Thanks again and Happy Holidays!"
Anne F.
Dec 2015
unknown
Response from TED THOMPSON HEATING & COOLING
"Thank you for the great rating! We are so happy to have been able to help. Please let us know if there is anything else we can do in the future! Happy Holidays to you and yours!"
Dominic B.
Dec 2015
unknown
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for sharing your kind words. We are so happy that we could be of service to you and most importantly that you were happy with our work. Nothing means more to us than that! Thanks again and have a great holiday!."
Karen H.
Dec 2015
unknown
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great rating! We truly appreciate you taking the time to share with others. Hope we can be of service to you again in the future. Have a great holiday!"
Juanita R.
Dec 2015
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Response from TED THOMPSON HEATING & COOLING
"Thanks so much for the great rating. We truly appreciate you taking the time to share your experience with others. We hope to be able to continue to do so in the future. Thanks again and Happy Holidays!"
John D.
Nov 2015
Service provider was a bit late, which was a bit of a problem because my wife had to stay later than expected, but life happens, it's the busy season, and all work was performed satisfactorily and promptly. Thanks!
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for sharing. I want to sincerely apologize for any inconvenience we may have caused you or your wife. We try really hard to always stay within our promised timeframe and unfortunately sometimes unforeseen delays occur. We would love to make this up to you by offering a free A/C check and clean in the spring or a free Furnace check in the fall. Just call us when you are ready and we will be happy to better accommodate your needs this time around. Your satisfaction is our #1 concern and we won't stop until that is achieved. Thanks again for choosing us and Happy Holidays to you and your Family."
Brett C.
Nov 2015
It went well. The system is running less because it is cleaner.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for taking the time to share your experience. We are so happy to have been able to be of service and hope we can continue to do so in the future. Thanks again and Happy Holidays!"
Mary O.
Oct 2015
They were prompt and very courteous.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for taking the time to share your experience and Thank you for the great ratings. We are so glad we could be of service to you. We hope you will consider us in the future. Thanks Again!"
Mable K.
Oct 2015
unknown
Response from TED THOMPSON HEATING & COOLING
"Thanks so much for taking the time to review our services. We hope that we were able to provide great service at an affordable price and that you will consider us for your future HVAC services. We truly appreciate you giving us the chance. Please let us know if we can do anything else!"
Lorraine M.
Sep 2015
Pam set up my appointment quickly and easily. The tech, Rob, was punctual and efficient. Would definitely use again.
Response from TED THOMPSON HEATING & COOLING
"I'm glad we were able to help even if just for the service portion. Our prices our usually very competitive, We are actually well known for how reasonable our prices are. However, this particular brand of motor was a significant amount more that others and it had to be from that particular distributor, The distance also plays a factor when we have to travel back to the distributor to obtain the part and then come back again to install. Also it is a brand that we do not sell or carry parts for so we don't get any special pricing. Another factor is when another company already knows what needs to be replaced and is only making one trip to install that certainly cuts costs. We include that all into our prices. We don't add diagnostic fees etc... We completely understand you looking around for the best price. There are never any hard feelings. Just wanted you to know we aren't one of those companies that price gouge and we try to keep our prices fair and if you ever need anything else we are always happy to help even if we don't get the job. Thanks again! Glad you are warm! That's most important!"
Rana V.
Sep 2015
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Response from TED THOMPSON HEATING & COOLING
"Thank you so much for taking the time to review our services. If there is every anything you are unsatisfied with we are always willing to rectify it. We aren't satisfied until you are and we will stop at nothing to provide that level of service!"
Denytra W.
Sep 2015
Rob was great! Informative, thorough and not constantly trying to up sell me like other companies sometimes do.
Response from TED THOMPSON HEATING & COOLING
"Thank you so much for the great review! We have built our business on affordable prices and being honest so there's no greater compliment! Thanks for trusting us! We look forward to having you on board!"
Licensing
State Contractor License Requirements
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FAQ
TED THOMPSON HEATING & COOLING is currently rated 4.9 overall out of 5.
TED THOMPSON HEATING & COOLING accepts the following forms of payment: CreditCard
Yes, TED THOMPSON HEATING & COOLING offers free project estimates.
No, TED THOMPSON HEATING & COOLING does not offer eco-friendly accreditations.
No, TED THOMPSON HEATING & COOLING does not offer a senior discount.
Yes, TED THOMPSON HEATING & COOLING offers emergency services.
No, TED THOMPSON HEATING & COOLING does not offer warranties.