STANFORD HOME CENTERS

I really like Stanford Home Centers. They are a nice family owned store. They are very courteous and convenient for me. I went in to them with a coupon for 10-15% off of any product and we were joking about using it on the windows and she said that she couldn't put it toward any of the windows but that she could use it on the hardware for them. They did a good job.They gave me a very good deal.

THE CELLAR DOOR WAS MEASURED ON 11/03 AND THEN DELAYED DUE TO WINTER WEATHER. AFTER NO CONTACT, I CONTACTED THE COMPANY ON 3/04. I WAS EITHER NEVER CALLED BACK NUMEROUS TIMES OR GIVEN THE ''WET WEATHER'' EXCUSE. THEIR INSTALLATION GUY ONLY CAME OUT ONCE TO MY HOME AND THEN INDICATED HE WAS GOING TO GET THE ''OTHER'' HELPER AND MY DOOR. HE RETURNED ABOUT 2 HOURS LATER, HAD NO DOOR OR HELPER AND INDICATED THAT HE WAS NOT COMFORTABLE WITH THE WEATHER. AGAIN AFTER NO TELEPHONE RESPONSE, I CONTACTED THE COMPANY, IT WAS NOW 4/04. I WAS TOLD THAT I WOULD GET A CALL BACK FROM THE SAME INSTALLATION GUY. I WAITED, FOR ABOUT 2 WEEKS WITH NO REPLY. I THEN CONTACTED THE COMPANY PRESIDENT WHO THEN TURNED MY CASE OVER TO THE CONTROLLER. ABOUT 2 WEEKS LATER, MY DOOR WAS INSTALLED BY A DIFFERENT GUY AND WAS TOO LARGE AND INSTALLED POORLY. TWO DAYS LATER, THE DOOR WAS FINALLY FIXED BY THE INITIAL INSTALLER AND PRESIDENT. A $60 DEDUCTION WAS MADE FOR 7 MONTHS OF UNPROFESSIONALISM.