Schubert Plumbing & Heating

Very well

Problem of small amount of water leaking from combination shower/jacuzzi above had been occuring for some time. Less leakage for shower only and more when jacuzzi was in use. Suddenly quantity of water pouring into basement increased, especially with jacuzzi.  I called Schubert Plumbing who I had used before not knowing if they worked on jacuzzis.  I left my message on Saturday (stating not an emergency since we have another shower) and Karen returned my call Monday.  They have some young employees who are quite competent, but I requested Andrew for this problem.  We scheduled next day between 8:30 and 10:00. He arrived on time and took the access panel off and began testing where the leaks could be coming from.  It took a couple hours since the tub had to be filled up and tested after each correction.The main problems turned out to be dried out putty around drain and also a faulty drain (the fancy kind you step on to fill and then step on other side to empty) and also need to grout along the floor.The previous time I used Schubert (found on Angie's List) was for stopped up laundry tub drains another plumber had told me was due to invading roots and had me using a chemical every month. He said if that did not work then tearing up concrete floor/walls was next step. Schubert's employees came out and correctly diagnosed that problem as worn out disposal in kitchen above and after replacing same the problem was solved. I'm sure there are many good plumbers, but this is my guy (and my family's guy). Thanks Angie's List.L.S.

Karen was very responsive and pleasant to deal with on the phone. I opted to schedule more than a week in advance, so that I could schedule time to stay home from work. They confirmed Sunday evening and made me the first call on a Tuesday with a window of arrival between 7:30 and 8am. They arrived at 7:35 and began work immediately. The two man team (a plumber and an apprentice) asked me to describe the issues we were having before they began. Together, they started on the sewer cleaning in my basement. Periodically, they came back to touch base and let me know what was going on. Once they got as far as they could, about 60 feet in, they stopped and told me that they were going to test the system by running water for 20 minutes to make sure nothing backed up. It didn't. They then told me that if it backed up again in the future, I had two options -- another cleaning or to send a camera through the system and diagnose if there is a larger issue. I have a 100 year old house. When I had a backup before, the plumber offered a "free inspection" and tried to get me to rip up the floor and replace the system -- to the tune of $10K! These guys were professional, pragmatic and trustworthy. The main plumber on the job even called the owner to touch base, review the work they were doing, and see if he had any other recommendations. I'll definitely use them again. In fact, they'll be finishing the kitchen sink for me in the next several days. The only delay was on my end. They removed the clog in my kitchen sink, but I'm replacing my cabinets. So, I asked them to come back and install the sink in my new counter top.

Andy responding quickly and advised that since the manufacturer had provided warranty replacement parts for some of the repairs they would probably also cover the other items that were need to complete the repairs especially since the diverter was missing a seal kit.   Scheduling was deferred until all replacements were received.  
Kevin and Tim arrived on the scheduled date and immediately went to work each in a different location.  Main bath repairs were completed and Tim did a beautiful job on the caulking.  The kitchen diverter didn't entirely solve the problem.  Kevin spoke with the manufacturer who ultimately offerred to send a replacement faucet to resolve the issue.  Basement repairs were completed swiftly with the exception of the shower handle which may need to be a special order.    Everyone that I had contacted at Schubert was extremely professional.  Kevin was instrumental in securing a new faucet from the manufacturer.
I certainly will use them again and will update this report following installation of the new kitchen faucet that is being shipped.

Although it took several days to schedule due to the distance to our house, the arrived early on the day they were to come. They corrected a leak in the shower and also unclogged a difficult clog in the kitchen sink. They were professional and personable and we found the price very reasonable. We will be scheduling them to correct another problem we asked them to look at while here, which did not require immediate attention.

Every one happy

I was impressed with how responsive professional knowledvgeable and efficient andy was. I will definitely call them from now on!

I'm very happy with the service that I received from Schubert. It took a little bit of phone tag over a week or two to schedule the appointment, but that wasn't a problem because this was not an emergency situation. I was very happy with their quality of work, integrity, and pleasantly surprised when I got the bill for less than $100 (including a 10% Angie's List first-time customer discount). I will certainly call Schubert the next time I need a plumber.

I needed a plumber quickly; the contractor never told me I needed a plumber.  When I called Schubert Plumbing, I spoke to Karen and she was so pleasant and considerate.  They listened to my situation and agreed to do the work on short notice.  They showed up on time, were very nice and explained everything they did. Told me to call if I ever had a problem and they would come right back.  I would definitely use them again.

Everything was done in a very professional manner. He arrived on time and unclogged the toilet in a short period of time.

There very nice. They were on time. They explained everything to me. They are very courteous.

Very well, work was done professionally

I called and got a voicemail, but Karen promptly called me back. She wanted to assess what the problem was to make sure I did not have a plumbing emergency. I did not. She called me back later to set the appointment for the next day. I was given a 30 minute time frame as to when I could expect the plumbers to arrive. They arrived promptly at the given time. They covered their feet so as not to track on the hardwood floors. They completed the work quickly. I was also told to give them a call should I have any problems with the repair. I will use Schubert Plumbing in the future and would recommend them.

The double sinks in my basement were so clogged that the water had overflowed onto the basement floor.  I called Schubert Plumbing and spoke to Karen - who was very pleasant and empathetic to my situation.  My work schedule is not flexible at all so I was pleased that Andy could come on a Saturday- which happenend to be the day after I called.  He was extremely professional and personable. He was also understanding and assisted in moving all that was stored under the sink.  I was very impressed not only with what he accomplished but with his up-beat attitude and respect to me as a client. The last plumber I had used from Angie's list I thought was good- but the last time he came for a clogged tub drain- I had a bad feeling about how he spoke to me- like I had wasted his time.  So- I decided to try someone new. Best thing I ever did!  Hands down -Andy and the gentleman that assisted him could do cartwheels around who I used in the past.  And the price was shockingly reasonable!  I now believe that I was overcharged by the other guy who accomplished a much simpler job!

Had been having laundry tub drainage clogging for about a year. Previous plumber diagnosed as tree root penetration and used copper sulphate and instructed us to do the same about every month.  We did this but clog came back about every three months. He said alternative was to dig up concrete and replace pipe. Not too appealing.
Called Schubert when most recent clog occurred on a Friday late afternoon.  Left message.  Call returned Sunday and visit scheduled for early Monday.  Two Schubert employees came out and snaked drain, identified source of problem as from kitchen disposal (not tree roots) and got everything flowing good.  However, couple weeks later drain was slowing again. Called Schubert and left message which they returned same day and scheduled next morning visit this time with Dennis Schubert.  He confirmed problem was with disposal and I told him to replace it with "good" not "cheap" one.  This was done the same day. this time by the first two employees. Total cost of three visits $435.00.   The only improvement could have been suggestion to replace disposal on first visit, but at least the tree roots theory was corrected (which was a relief).  I think Dennis maybe took this into consideration in  not charging for one of the visits? Anyway, I found $435.00 very reasonable to correct the problem and I can now discontinue copper sulphate treatments at $25/treatment.. I'm sure there are plenty of good plumbers out there, but from now on Schubert will be my choice.

When I initially called I had to leave a voice mail, but they got back to me within an hour.  Andrew's wife Karen takes the calls and was very pleasant and easy to talk to.  Andrew was able to make it out on the day I wanted at the time I wanted.  He listened to my explanation of the various problems and quickly fixed what needed to be fixed and didn't pressure me into fixing anything that wasn't broken.  He wasn't rushed and took plenty of time to explain what he was doing and why he was doing it.  I wasn't even aware how low our water pressure was, nor did I realize the water pressure could be adjusted.  Now our toilets fill up faster, the showers are stronger, our dishes are cleaner, and we don't have to wait a long time to get water from the fridge dispenser.

I called Schubert Monday afternoon and left a message. Got a call back a few hours later from Karen. I asked her for an over the phone, rough estimate but she told me that Andy would call me back later that night. I heard back from him late Tuesday and we scheduled the work for the first thing next morning. He showed up bright and early (on time) with an employee and they completed the work quickly and efficiently. They were both professional and polite, explaining the process clearly and answering a few questions and concerns that I had about other options for the work.

They came back to work on the bathtub a couple of days later and once again completed the work nicely and professionally.  At first glance I thought the pricing was kind of steep. I've done some simple plumbing jobs myself (installing toilets, sinks, faucets, etc), but don't have the tools or know-how to work on copper and brass fittings. I thought the job would just take a few minutes and that I was getting a chump price for not knowing how to do the work myself.

Ultimately, the price was extremely fair. Two guys worked on all these items for at least 4 hours in total. They supplied all the fittings and small pieces of pipe that were required to get the job done right. They did a good job. As expensive as professional plumbers are, they're also insured and know how to do the job right. A small leak on a second floor bathroom can destroy the ceiling below before you know it and result in hundreds or thousands of dollars more work.  If you break it down by the hour, each of the two guys was probably working for about $45/hr. Still seems a bit steep, right? Consider that they are insured though, so if they do screw something up you don't have to worry about paying extra to fix the problem. Besides, I'm sure these guys work without retirement plans and health insurance. I'm happy to pay them a real living wage for a professional job done right.

I will definitely hire Schubert for plumbing in the future.

We discovered a leaking pipe at night and called Schubert the next morning.  Karen at the office was very responsive and called me back within an hour and Andy was able to complete the job that afternoon.  We were very grateful for their quick service.

I will be using Schubert Plumbing again for future projects.

The owner is Andrew Schubert.  We needed him immediately with the plumbing issue.  We called him on Sunday, and he called back in less than an hour.  He was absolutely awesome.  My daughter's copper plumbing was stolen.  It was terrible.  I couldn't sleep, so I actually wrote an email to Andy in the middle of night around 5 o'clock.  He called me around 6 o'clock.  He was there at 7 and he started the job that day.  He is phenomenal.  He still comes back.  He came out in less than hour after I called him.  He took care of the job.  He was very clean, very thorough and perfect.  We had 10 estimates for her plumbing.  He came in second highest.  We looked at him, we talked to him and we asked him what if it fails.  We did an interview process within ourselves and he came out with flying colors.  He lived up to it.  He didn't say he couldn't do it.  He was really good.  He was really awesome.

Using another contractor, it went very well.

I bought a new house and needed to replace the stove (which was on its last legs). I discovered after buying the house that there wasn't a separate gas shutoff for the stove. I called Schubert, and they disconnected the old stove, put in a gas shutoff right behind the stove (so I can do this myself next time!), moved the old stove into another room for me (and it was heavy!), moved the new stove into place and got it connected, and relit the furnace, hot water tank, etc after turning the gas back on. They also had to run out and get a connection piece for me that hadn't come with the stove.

Very pleased with their work! Everything was done thoroughly and promptly and even with a few extras like running out to get the connection piece and moving the old stove. Am definitely planning to call them again for plumbing needs.

It was a great experience, he was very knowledgable and prompt.  I would definitely call him again!

The work was completed by Rick in a timely manner. Any delays we had were due to the gas company.he cleaned up the area and even replanted some bushes that had come out.I would highly recommend him and would hire him again.

We will definitely be using Andy again in the future. Not only is he and his crew very professional and conscientious, but they are also very nice down-to-earth guys.