Our dog, Belle, is an extremely timid dog so I had my fears on her
learning the system.  Ed took the time to teach me the system and work
with my dog (she trusted him which is quite amazing for Belle).  Over
the next two weeks, I had issues and he worked with me on solutions.  Ed
made sure I was 100% satisfied.  Belle is now happy with her freedom,
and we are pleased we made the choice to go with Pittsburgh Pet Fence.

It went well.  He is an excellent provider who gives prompt service.  Ed is very considerate with taking the time to explain his product and how it works.

I contacted Ed and scheduled an appointment for Monday, Nov 5, 2012.  He arrived a little after 9 am, which is the time we agreed upon.  We then walked the perimeter of my yard, discussing the system, my dog and how to best implement/install the system.  He suggested wiring the control panel in my laundry room, which I believe was the best course of action.  Ed had several opportunities to cut corners, or take the "easy road" around trees, hedges and fencing;  but was adamant about doing the job the right way, and never gave the impression he needed to be anywhere else but on my job!
After completing the installation, Ed trained my dog and taught my wife and I how to continue the training in the coming week.  So far our dog has responded well.   I think he will be running the yard independently very soon.
In summary, Ed was very professional, knew his craft and performed the installation at an affordable price.....I would use him again!!!

I called Ed on a Tuesday and he answered the phone.  We setup a time to meet at my house the next day to discuss installing the fence.  We setup a rough time for him to show up to the house.  He left the expectation that he might run a little bit behind due to an installation he was doing prior to stopping by.  He kept me up to date with some texts which was greatly appreciated.  Once he arrived, he walked the yard with me and explained the best way to lay it out.  We were on the same page.  At that point, he gave me a price and we scheduled the installation for two days later.  He and his crew showed up on time.  Despite some difficulties due to the terrain, he was able to finish on time (probably taking a little longer than he hoped).  After the installation, he did the first training with my dog (while training me on how to train her).  He left the yard in great shape.  Other than the presence of the flags, the installation is hardly noticeable.

See above.

If you are looking for an invisible fence provider look no further!  Ed is the real deal.  He is so knowledgeable, friendly and his customer service is outstanding!
I contacted him to inquire about installing a pet fence in my new home for my 2 dogs.  He came out and took a good look at what I wanted, noting that the perimeter that I required was a bit complicated but he forged ahead with no worries at all.  The installation was quick and easy with Ed and his employee working hard without breaks!
Ed came back out one evening to train myself and the dogs.  His follow-up and communication have been fantastic.  Don't use anyone else - trust me!

atak

I chose Pittsburgh Pet Fence because of the reviews on Angie's List. He more than lived up to expectations. He is very  knowledgeable and professional and does / supervises the work done himself. I was concerned than my Cairn Terrier's prey drive would be too much for the system (my wife more so)! So we were skeptical about invisible fences. His 100% containment rate and the run through protection (two escalating levels of correction) put us somewhat at ease. He wants to protect his 100% containment record (it includes dogs like huskies and other high energy, high prey drive dogs) so he is very focused on making sure the system works for your dog.
After the install which was very neat and professionally done (he puts the wire 4' deep), he took me through the training with my dog, which you continue twice a day for ~10-15 minutes for two weeks. After she self corrected a couple of times on the first training session she hasn't gone past the flags since. After the initial corrections she was reluctant to go outside, but she pretty quickly got over that and will now go close to the flags but never through them.
It's great to be able to have her roam around and play ball in our large yard without worrying about her leaving the property.
One of the big pluses of his system is that you get a rechargeable collar, so you don't have to buy a new battery every year @ ~$60 a go, like you do from the other guys. That's just a scam, to keep annual revenues on existing installs. The fact that he didn't do this was another reason I chose to give him my business.
Great service, great product competitively priced. Would highly recommend.

Ed (the owner) had installed several systems on our street and came highly recommended. The process from start to finish was flawless and exceeded my expectations. Upon our first call to receive an estimate, Ed was prompt, thorough, direct and fair. We reviewed the estimate, had a few questions that Ed answered clearly, and then scheduled installation (which was scheduled the next week). Ed went above and beyond to make sure we were happy. Our situation was a bit unique as our neighbor had an existing system that needed move on one side to fit our new system in properly and not interfere. Ed, moved it and fixed their system in the process. He ran into a lot more work than he expected but didn't complain, he just pushed forward and did the job right for both me and my neighbor at no additional cost than the original estimate. He was here the entire day and did the job right with NO shortcuts. Seriously, if your looking for a Pet Fence, don't bother calling anyone else - PERIOD. Call Ed and you won't be disappointed! And to be clear, I didn't get anything for writing this review. This guy is simply GREAT!

The owner, Ed, is extremely passionate about doing his job right. We have a very difficult yard to install an invisible fence in. That being said, Ed never complained or cut corners. He listened to us on where we wanted the fence boundaries, even though they were not on the most convenient terrain. The bill was exactly what he had quoted us, no hidden costs. And when we had questions after the install, he was readily available and did not "disappear" after the job was done. He is a professional who is local and does not hide behind a national company's name. It's refreshing to hire someone who does the job right (and meticulously) and who truly enjoys his job.

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He gave me a reasonable price and a fast install. He helped train dog in a reasonable time.

 We contacted Pittsburgh Pet Fence and got in touch with Ed right away.  He was able to give us all the necessary details and quote us a price with the initial phone call. (Thanks to google earth!)  He was also good at working around our schedules (and the weather) and did the work at a convenient time.  The installation was very professionally done.  You can't see where the yard was dug and concrete crossed to install the lines.  The install of the unit in the garage was nicely done as well.  The yard area was marked with small flags for training purposes.  Ed did an excellent job explaining and demonstrating the training process with us and our dog.His product and install
are more affordable than other similar systems.  It's a one time purchase of the training collar where as with other companies you have to purchase a new collar device on an annual basis. The unit has a battery backup for added security and the collar device is waterproof, rechargeable and pretty indestructible.  Other systems did not have these advantages.  We contacted Ed after talking to our neighbors who had him install their fence about a year ago and they recommended his services.  We would do the same.  In summary, Pittsburgh Pet Fence provided us with a good quality product and a clean and professional install at a fair price. 

I researched pet fencing systems for two years before contracting with Pittsburgh Pet Fence. I knew the problems many dog owners experienced and could see the difference with Pittsburgh Pet Fence.  Ed is the owner and operator - unlike the major brand shops, it is his name and reputation his customers depend on. He carries a variety of alarm systems for different breeds and owner needs. Customers directly benefit from Ed's ~20 years high tech computer networking experience. He "hardens" the installation using heavy gauge, thickly insulated cooper wire and weather proofs any spliced wires. Ed is a hard core dog lover, one of the reasons he does this work, and is great working with owners. He "hand cut"  the openings to insert the fence into my front, back and side yards. Another difference to appreciate  - after installation, other than marker flags you may not be able to tell where the fence was laid because he's meticulous with cutting into your lawn and with cleaning it up.

He taught me how to begin training my dog Joey with the collar, walking the perimeter with him associating the warning tone with the marker flags. I needed a lot of coaching here as Joey was accustomed to going AWOL on whimsy.  I watched the online training content, not Ed's stuff but the manufacturer's and you can find owner videos too. Ed  always spoke with me by phone and answered my emails/messages in the following weeks of training. We did well. Our receiver collar takes inexpensive batteries, I've noticed some neighbors stopped using their systems just because the replacement batteries are too expensive. Now, I believe Pittsburgh Pet Fence now uses rechargeable collars for their customers. An added convenience of not having to take the receiver apart to replace the battery.

I saved hundreds of dollars with a Pittsburgh Pet Fence. Bought a fence with higher quality materials, installation, and service. Continue to save on batteries. Wish I installed it earlier, would have saved Joey & I all of the AWOL problems. Do your homework and compare other services, but don't waste time. If you're putting hours into this project I'd recommend contacting Pittsburgh Pet Fence. Read the testimonials on Ed's web site. Carefully read the "Why Us?" tab, do the "other guys" even come close to these specs?. (He's added new features since I purchased.)
 
Highly recommended and affordable.


Suggestion: While the marker flags are in place for training take some digital pictures of your fence and draw a map with details of the installation. I included the distance from my neighbor's yard, distance from my garden, & depth. Take pictures of the map and keep them ready to warn plumbers, lawn services, etc. Change the battery in the dog collar once a year (AA in mine), same day you change the smoke detector batteries (Valentine's Day in my house).